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    Verizon

    1.0 (1 review)
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

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    3 years ago

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    Verizon S.

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    AT&T Store

    AT&T Store

    (1 review)

    this is going to be a long one, but I am going to tell you from start to finish what this store did…read moreto me. I have been a customer of AT&T since I was in diapers. I walked into the store, trying to upgrade my phone and not only did Maria not offer me the latest promotions she did not offer me next step or a way to upgrade my phone. She gave me a phone with less storage than I asked for and also not the model I asked for either. Supposedly they were out of stock. I talked to the store manager and got a job that same day and became an employee. After starting with the store, I realize exactly what promotions were available and ask them for 4 to 5 days to trade my phone back in and give me the latest phone. Not only with this store refuse to fix my account and my upgrade, but they refused to work with me as an employee. They told me that they would work with my class schedule and then refused to do so so not only as a store terrible to their customers they are terrible to their employees. These guys are more worried about who is the coolest one there than providing excellent customer service. These guys would rather laugh at me for greeting. Someone coming in the front door then help me learn any of the sales processes. I will never come back in the store for work on my account or to deal with any of these guys for anything. My training consisted of "send this guy somewhere that actually knows about phones". My response to my trainer was, "do you know where you work?" my mind is absolutely blown by my treatment from this store. I was told by the Mexican girl that works there that she did not give a f*** about my account that she messed up. Is this where you want to do your business?

    From the owner: AT&T, serving over 81 million wireless customersread more

    Verizon - mobilephones - Updated May 2026

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