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    Verizon

    2.2 (46 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 1 month ago

    Services - Verizon

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    Reviews With Photos

    New iPhone 13
    Tanya C.

    I needed to upgrade my Samsung Galaxy 10S because the battery was about to end it's life. I wanted the new Galaxy S22 because I heard the picture quality was better. When I arrived there were several people waiting so I was put on the wait list. I asked how long was the wait and the rep said I was fourth so approximately an hour. I decided to leave and get some lunch and requested the rep text me when I was next. As requested, the rep texted me when I was next and I returned promptly to the store. I was greeted by Seth and he has to be the most polite, knowledgeable and kind Verizon rep I've ever met. I let him know I was interested in the new Galaxy and he explained the plans and costs associated with the new plan. He even showed me other options. After going over the prices, plans and rebate. I changed my mind and decided on the new IPhone Max 13. My son has an iPhone 13 so now we can use the FaceTime and other features. Seth even found a $300 rebate plan to save me money! This was definitely the best experience I've ever had with a Verizon rep and office. I was extremely pleased with my purchase and loving my new iPhone with my son's help of course. It's totally different from my android but I'm getting the hang of it.

    Well yeah...
    Daniel P.

    I'd been carrying a Droid Turbo 2 for close to two years and after punting it a couple dozen times it sorta broke and I couldn't check in anywhere!?! Late Sunday afternoon and facing the prospect of being phoneless for 24 consecutive hours!!?!! (OK, not really a big deal but still inconvenient) So how do you find the phone store when your phone is broke? Went online and found this store still open! Got there 15 minutes to close (yea DST!) and they stuck around long enough to get me into a Moto Z (2) Play and grippy cover and screen protector and the fancy camera mod. Obviously every body wanted to be "not there", especially ME but we all stuck around and wasn't anyone whining about it. Half hour later I'm walking out with a new phone and heading home to download every app again...

    Tracy H.

    Walked in without an appointment to buy my son a new phone. The wait was long and was helped by Archie. He was amazing! Walked us through being able to order for in store pickup instead of waiting for over an hour. Excellent customer service!

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    2 months ago

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    10 months ago

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    9 months ago

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    4 years ago

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    2 years ago

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    2 years ago

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    8 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    12 years ago

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    2 years ago

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    4 years ago

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    6 years ago

    Worse, worse customer service. Some of the representatives don't know what they are doing.

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    9 years ago

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    5 years ago

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    12 years ago

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    7 years ago

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    15 years ago

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    7 years ago

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    14 years ago

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    7 years ago

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    13 years ago

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    Page 1 of 2

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    Review Highlights - Verizon

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    Verizon - mobilephones - Updated May 2026

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