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    Verizon

    3.5 (8 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    4 months ago

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    Ask the Community - Verizon

    uBreakiFix by Asurion - For more details call us on: : 817-779-6107

    uBreakiFix by Asurion

    (8 reviews)

    Top notch customer service. Everyone I worked with was patient, knowledgeable and efficient. Highly…read morerecommend this location.

    Would give 0 stars if I could…read more HEADS UP TO EVERYONE, I was told that the soldering tech only works Saturdays, so any repair requiring soldering can take weeks, if not longer. Also, there is usually only one technician available throughout the week. In general, you will be waiting a while for repairs at this location! Review: I brought my PS5 in for a USB port repair. For 21 days my device sat completely untouched no updates, no repair, and no accountability. I had to repeatedly call the store myself just to be met with rude and dismissive responses from staff, especially from the manager, Eduardo, who was openly disrespectful, deceptive, dismissive when I asked for repair timelines or basic updates. I was charged an $80 "non-refundable" diagnostic fee as a down payment for the repair, even though it was obvious what I needed to be fixed. Not surprisingly, no diagnostic was ever done, no repair was attempted, and my console was just sitting in the shop for weeks. The manager, Eduardo, verbally agreed to refund the fee, but never actually did it! I had to contact my credit card company and open a formal dispute just to get my money back. Even corporate was no help, because the store is privately owned and operated, and apparently not truly accountable to uBreakiFix or Asurion. This entire experience was a scammy, unprofessional mess. Zero transparency, poor customer service, and shady business practices. AVOID THIS LOCATION AT ALL COSTS!!!

    Tech it Cell Phone Repair - Mansfield

    Tech it Cell Phone Repair - Mansfield

    (15 reviews)

    My charging plug got stuck and broke off in my iPhone. Staff fixed it quickly and was kind during…read morethe process. I'd definitely come back if I need any other repair services :) !

    Bunch of lazy mf's just there to collect a check, because there's no possibility you're there to…read moreACTUALLY fix phones. I get in a horrible motorcycle accident, wife decides to get my phone fixed. (Not knowing I had a protection plan with AT&T) I see the bill of $258, assuming it's because it's a newer phone and there's things to work around, nope. Mf's didn't even bother messing with my front camera, then have the decency to put on the invoice that if it's not working it's not their fault and I'll have to pay for THAT to get fixed as well. They plug the phone in and it will show you on their software what's operating and what's not, it was a choice to not repair that too and still slap a shotty screen on there from temu. Screen repair was garbage, I see light on the top left side seeping behind the screen, got purple dots all over my screen, but these are subject to defects after the shotty repair? Unacceptable. I also have issues with my brightness where its showing I have it on maximum but it's the lowest brightness available. It'll occasionally flash the brightest setting randomly, then immediately shoots back to lowest setting. Y'all are lucky $200 really isn't anything to me and I can get this taken care of by AT&T, but the principle of this is completely screwed. You wanna take advantage of a woman and tell her that's just how it's gonna be? Wouldn't have gone that way with me and I'll leave it at that. Don't waste your time handing these stooches your phone, just pay the extra $5-10 a month to your provider to have it covered. Run places like these out of business, they don't deserve any

    Verizon - mobilephones - Updated May 2026

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