This Best Buy is located in the larger plaza featuring Dick's, Rooms To Go and a few other spots on…read moreDickerson. Like most folks these days, I do most of my shopping online, but there is something about touching a laptop and the keyboard before purchasing. I knew what I was after, so I headed to the discount laptop wall, after a quick test drive, I chose the HP I wanted and headed to the register. Service was ok. They were well staffed, but the associates were all chatting with each other, not too focused on the customers, especially in the computer area. Store is clean and in good condition. So far, happy with my laptop purchase. Solid $199 that does exactly what I need it to do, without issue.

In May 2018 I purchased a lg refrigerator from bestbuy and was told I was still active so I started…read morehaving problems with my lgdoor with i a door five time they came out one time to service it four times to change it each time the came out to exchange the refrigerator they complain about how heavy it is and its to much problem to bring it up because it was the same people who delivered it the first time so they knew what they was getting in too so now overtime they come to delivere the refrigerator they will dent the one on the truck so they will have to come back one of the five time the put down as they exchanged the refrigerator but never did so when we called in the the company on March 30 they said that they exchanged the refrigerator so I read the numbers to them of the refrigerator showing them i have the same refrigerator so the delivery man lied to the company and they lies don't stop i have many case numbers that the operator gave me when looking up the refrigerator they said I was active then they was going to send someone out to replace the refrigerator but that changed then someone came out to do a test on the refrigerator and now they changed again by putting in my Samsung refrigerator as my lg refrigerator the Samsung refrigerator is my tenant refrigerator now they are saying that where my warranty is on but the parts and labor is more they would just replace the refrigerator i need an compressor and a condenser now they are saying that im only covered for the compressor and not the condenser but I was told I was because I we brought a bundle and the reason why I paid for the parts is because all my wife ozempic meds went bad we had 6 boxes and its been two to three weeks without a refrigerator or replacement and when they came out to change the parts I was first told by bestbuy that it was the compressor but when lg came out they said it the compressor and the condenser on my home camera they only came in with there tool bag and when they started talking they was talking in German or Russian so they left after talking to they self for 5 minutes and said they have to order a part the condenser ok so they left but said in one to two days someone will contact me three days went by no phone call so me and my wife contact them and they said through the infestation they couldn't do the repairs we said what infestation we do have any type of bug or mices in our home so I went and took off the panel and took pictures and sent ti to lg a totaled of 12 pictures showing that he lied and the only thing that was on or around the condenser was dust so I brushed it off and took pictures of the dust on the floor and sent it to the and they want me to pay to have some one come to clean what I've just done In 5 seconds There was never any bugs and I want to post the pictures on line if I have a spot to post now 1 from the first time defective refrigerator 2 lied about delivery 3 they dent the new refrigerator 4 they dent the other refrigerator again and blamed it on the warehouse twice 5 they said that they delivered the refrigerator 6 they came out to changed the part the compressor 7 now they said its the condenser and have to order a condenser 8 they lie about saying infestation and it was a little dust on the condenser 9 we even paid to have it replaced 10 its been almost three weeks 11 my wife ozempic meds went bad6 boxes 12 they won't replace ar fix the refrigerator even after we paid for it 13 I can go on but now I'll change to something new about a year and a half ago ive purchase over 12 thousand dollars of electronics for my daughter a complete gaming system and I but the bundle on all electronics at bestbuy and that's where I brought my lg from so I have ove five accounts there and they was supposed to link all together because of the bundle for the electronics I was supposed to be notified to renew my bundle from bestbuy I wasn't notified so again we called to see if they can do something and activate the bundle again they said they will call me and all my gaming toys for my daughter is till in the box in my hallway never been opened and to this very day they still haven't contacted me about my bundle care on the gaming system so onall my electronics ive spent about 20 to 25 thousand dollars on electronics and electrical appliances now im fucked on my refrigerator and my gaming system doesn't have any coverage

They did not speak when we came in. The first question when looking at computers was is it going…read moreto be financed. Did not provide any help with picking out a computer. Never ever shopping their again.

It would take a long time to say everything that occured so I'll just stick to the bigger things…read more 1st they have a policy that if you spend over 100 dollars cash on anything you will not recieve your money for a minimum of 14 days period. Of course you wouldn't know that as they know for a fact if they posted that specific info at their registers then they would quickly become the one business in america that people would refuse to spend cash at. They work on commissions and at their Gallatin location the store manager trains them on being worse than any car salesman you've ever met. It must be that way because once you meet the guy he does the same exact things and acts the same as his employee's. They will say ANYTHING to get you to buy something sometimes not even saying anything as one of their employees added a product at the register when I was in the process of making a very, very large purchase of a new computer over 2000 dollars. He explained it by showing me the product and saying "if you install this you will get 40% off the price of it". What he didn't tell me was that he charged me 100$ for the product and did not tell me so I had thought by his statement IF I installed the product AND bought it (online like you literally do with 90% of this type of item) I would get a huge discount). The manager had no clue as to why after I found out the employee "slipped in" the other product I didn't know that I was buying why I would bring everything back........... Where I grew up once you know for a fact someone lied to your face (really committed fraud) you don't do any business with them at all period because you can't trust them! I literally, literally had to explain that to the store manager 3 times because (here comes the teaching his staff to be lying salesmen part) acted as if he totally did not understand what I meant the three times I had said your employee flat out lied to me just to get me to buy the product. He kept trying to jump past that specific action that led us to the return and he kept asking things instead like "so it didn't perform as you wanted or it didn't this or that" (he was trying to go down that specific road to put everything on the product that I purchased if it was faulty or not and NOT that it was his teaching his employee's to say anything and do anything just to make a profit and allowing them to use the tactics that they do to sell products as they do. Imagine literally telling someone that their employee "sold" you something without your knowledge and that he flat out lied to your face repeatedly about the actual main purchase you were buying and after three times each time he looks you in the face and says "I don't understand was there something wrong with the product"? That is exactly what happened no somewhat or sort of but EXACTLY how it happened. To make it worse the employee in the parking lot got my phone number directly after buying the computer whe he brought it out he wanted to buy MY old computer (which is totally against their company policy and I know that because he told me to my face "I'm not supposed to do this but I been looking for a bigger tower case" and you tell the store manager that including that this employee has my personal number in his phone right now and he can go look just to prove he's a liar only for the manager to blow me off insinuating I was just saying things at that point due to being mad. So calling me a liar. That's why I know the manager is telling them to do these things, he won't even go check a phone for proof of deception. Everything was a deflection then they had to "check" to make sure it still worked (totally get that) but after like 45 minutes in a totally empty store it became the manager trying to make me stand there as long as possible just to get me the maddest. He had literally 1 page to fill out all of which equated out to be less than a half a paragraph which (while at this point he was finally back at the counter) I stood there for an additional 20 minutes waiting on that one page to be completed. Oh you have no idea I could go on for a minute and then if that wasn't enough the district manager refuses to call anyone back (read the other reviews) because again these people have knowledge that their employees do slimy things and they let them and it's all good to them. No accountability, as long as they keep selling they don't care how they do it. All I can say is thankfully I can hold my temper but I guarantee just by the way the manager doesn't know any better when to stop pushing and as crazy as people are today I'm glad that I don't work there because it's only a matter of time when he will pull that with someone who doesn't deal with things like normal people. I've was in the military for over 10 years and have been in active zones. I was so upset I was literally shaking not from anger but just from stress you have no idea. Do yourself a favor even if you have to pay more it's worth it to go somewhere else!

Had to get my screen my phone replaced. They were able to get a new one the next day and by that…read moreafternoon had my phone back. Great service and communication. Highly recommend

This place restored my faith in excellence in customer service and commitment to going the extra…read moresteps to get the job done. My 82 year mother in-law suffered a malfunction of her Motorola smart phone that did not allow her to get her contacts, pictures, and emails. We tried to get it back, however failed even with google suggestions on how to address the issue. We jumped into the car and we arrived at their location located off Gallatin Pike across from Publix. Zack and other employees dove into the issue and after a couple of days of trying to gain access. With a collaborated effort they were successful in fixing her Motorola junk phone and transferring all the data to a new I phone. The team worked tirelessly and with great dedication to solve the issue. Great job guys as you saved a lovely ladies cherished memories and contacts! Thank you guys and you have a forever customer moving forward.

Target starting to get lazy. Customer service is great but you gotta look for the help to get…read morehelped. There should always be someone at the customer service desk as the line is ridiculous on top of waiting for some to arrive. Oh and using those buttons to get helped for items locked away, it takes almost 5 min. Way too long.

Man, let me tell you -- I walked into this Target and instantly got put into survival mode. There…read morewas a cockroach so big and comfortable in the store it almost crawled onto my foot. I jumped so high I nearly reached heaven. The thing was just casually chilling like it paid rent there. At this point, this Target doesn't just have cockroaches -- they've got domesticated cockroaches.

Overstock Outlet, a sister store to The Yard Sale Store, has a few locations around the Nashville…read moreMetro area including this store situated in a small plaza on Main Street in Hendersonville. Overstock Outlets are essentially liquidation/discount style stores with an ever-changing inventory that includes anything from furniture to diapers, trampolines, toys, coolers, and legit more. In our trip to this location, we didn't have a list, just a piqued curiosity of their current inventory. They had a good selection of indoor and outdoor furniture, along with a wide variety of household appliances, home decor, cabinets, storage bins, dining sets, mattresses, mowers, power tools and a mix of a few other random items. The store is in an old plaza and shows its age. The exterior isn't the most welcoming, but I will say that our experience inside was not what was expected from the outside. It was a bit better than expected. Service was friendly. The cashier/associate was helpful and available as needed. We laid eyes on a few things, and ultimately bought a smokeless wood fire pit that was around $100 after discount...which is a great price! Overall, this was our first time at this Overstock Outlet and while it may not be our last, we do enjoy their sister locations a bit better.

Low prices! Great selection! I had been considering purchasing a rowing machine. I stopped at…read moreOverStock Outlet for the first time just to see what they had. I ended up fia new rowing machine in a brand I had been looking at for a great price!

This place screwed up my train horn instillation, they ran out of the hard plastic tubing, then…read moreused soft rubber tubing, I called them back and complained, it fell on deaf ears, WARNING DONT TAKE YOUR VEHICLE THERE!!

Great value, quality, warranty and quick turnaround. They offer many services, not just tint. I…read morewould reccomend to anyone.

Doug is amazing! He diagnosed the problem, replaced some defective capacitors, and had the…read moretelevision hooked up and working in 45 minutes! Thank you!! Great work and beats recycling the television. Good guy! Knowledgeable and friendly!! Thank you - and reasonably priced!

TV was repaired a week earlier than expected and took under an hour. The tv works just as perfectly…read moreas it did when I got it. This guy rocks!

Fortunately my experience was awesome. Asher was extremley patient and very knowledgable. Even…read morethough I recieved text a few times saying the delivery was 30 minutes away... I am very pleased with the service, the product and delivery I recieved.

I purchased a washer/dryer set on January 2nd and set it up for delivery on January 10th. I…read morereceived several notifications by text and also confirmed the delivery through automated message. No one showed up and when I spoke to their delivery dispatch, I was told that my items were not on the delivery truck as they were told the items were picked up on January 9th. I then received a call back and was advised they made a mistake and the items were on the truck and I should get a call from the driver, which i did. He was very dismissive and his response to my issue of wasting my morning waiting for the delivery was "so". He then blamed the store and said he is not able to deliver until 4pm. It's now 5pm and no delivery and no communication from either the driver or their dispatch. This is piss poor customer service and I will not be purchasing anything else from this company due to their delivery service that they utilize. Shameful business practices!!!! I will look into filing a claim to have the delivery fee of $130 reimbursed due to this nightmare.

The guy was extremely nice on the phone, but he would never actually schedule me for an in-home…read morerepair. I talked to him multiple times about my broken TV. Each time he said he would have to call me back, and he simply never called me back. In a last ditch effort, I left voicemails and called multiple times with no answers or call backs, so I moved on to another company. That company answered my call and scheduled an appointment to come help me out right away. If you can get After Hours to schedule you for a repair it sounds like they're great, but I just wasn't able to get that far .

Outstanding service...fast response, fair price and extremely knowledgeable. I would recommend…read moreSteve to anybody seeking a qualified technician for all there TV repairs.