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Electronic Express

2.9 (29 reviews)
Open • 9:00 am - 8:00 pm

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9 months ago

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Charles H.

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10 months ago

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6 years ago

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4 years ago

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3 years ago

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Charles H.

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6 years ago

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6 years ago

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4 years ago

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5 years ago

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6 years ago

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12 years ago

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11 years ago

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7 years ago

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9 years ago

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6 years ago

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10 years ago

I went to this store because the one near me in Gallatin is horrible. This store is so much better and they actually waited me. Lol

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12 years ago

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11 years ago

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8 years ago

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9 years ago

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8 years ago

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7 years ago

Salesman Zane provided outstanding service today at the Rivergate store location. He was most cordial, knowledgeable and helpful!!!

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12 years ago

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6 years ago

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10 years ago

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8 years ago

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Conn's HomePlus

Conn's HomePlus

(19 reviews)

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If I could give this business a zero I would. We noticed the TV we bought from Conns had blue…read morespots and Samsung logo when the TV was showing light/white colors. BUYER BEWARE!!!!!! They will lie to you and not honor their extended service warranties!!!! We bought an open box TV from them at the store it was on a dark screen saver so we did not see any defects. We had hesitation because it was an open box TV but we were told since we bought the Conns warranty that if we should have any problems in the next two years they would stand by the TV. So we bought the extend warranty and the TV. We called Conns extended warranty for a TV that we had less than three weeks, and let me list the problems with them.....1) did not show for the first appointment 2) On the second appointment showed but was rude and informed us that they would not honor the warranty because they do not cover what the blue spots and Samsung logo (AKA burnout). We called the store and asked for manager we did not talk to him but they left a message for my husband that said there was nothing they could do. So my question is this do is this do I get my money back for a warranty which you will NEVER be honored??? Should I cancel my current order for a refrigerator???? My next stop is to the credit card company to file a complaint with them against Conns for selling defective/fraudulent merchandise and warranties. Conns I may or not be stuck with with expensive/ defective merchandise, but you lost a lot more than I have as I have just move here and was in need of washer, dryer, refrigerator and about 4 more TV's and you just lost out on all that business!! I will never trust you again!!

I purchased a bedroom suite nearly 3months ago. When my furniture arrived it was damaged. I was…read moretold by the delivery driver to pour hot water on the spot because it is glue and someone would be calling me regarding the other area.. I ever got that call. Okay thats a negative, I won't be pouring anything on my furniture. Since I had financing, I called my servicer- since I was unable to reach the store manager. Lo and behold, they were able to reach him. The manger stated he did not know about the damaged items and would call me back. It took several days, but he did call. He asked if I would like it to be repaired or discounted. Since I work at a hospital and my schedule is unusual, I chose the discount. The manager stated some one will call. WELL......I NEVER GOT THE CALL. Since The better price is the 90 DAY SAME AS CASH, I am paying off the loan, and THEY NEVER GAVE ME A CREDIT ON THE DAMAGED ITEM. DO NOT PURCHASE FROM THEM AS THEY WILL LIE TO YOU TO MAKE A SALE!!!!!

Best Buy

Best Buy

(66 reviews)

$$

This Best Buy is located in the larger plaza featuring Dick's, Rooms To Go and a few other spots on…read moreDickerson. Like most folks these days, I do most of my shopping online, but there is something about touching a laptop and the keyboard before purchasing. I knew what I was after, so I headed to the discount laptop wall, after a quick test drive, I chose the HP I wanted and headed to the register. Service was ok. They were well staffed, but the associates were all chatting with each other, not too focused on the customers, especially in the computer area. Store is clean and in good condition. So far, happy with my laptop purchase. Solid $199 that does exactly what I need it to do, without issue.

In May 2018 I purchased a lg refrigerator from bestbuy and was told I was still active so I started…read morehaving problems with my lgdoor with i a door five time they came out one time to service it four times to change it each time the came out to exchange the refrigerator they complain about how heavy it is and its to much problem to bring it up because it was the same people who delivered it the first time so they knew what they was getting in too so now overtime they come to delivere the refrigerator they will dent the one on the truck so they will have to come back one of the five time the put down as they exchanged the refrigerator but never did so when we called in the the company on March 30 they said that they exchanged the refrigerator so I read the numbers to them of the refrigerator showing them i have the same refrigerator so the delivery man lied to the company and they lies don't stop i have many case numbers that the operator gave me when looking up the refrigerator they said I was active then they was going to send someone out to replace the refrigerator but that changed then someone came out to do a test on the refrigerator and now they changed again by putting in my Samsung refrigerator as my lg refrigerator the Samsung refrigerator is my tenant refrigerator now they are saying that where my warranty is on but the parts and labor is more they would just replace the refrigerator i need an compressor and a condenser now they are saying that im only covered for the compressor and not the condenser but I was told I was because I we brought a bundle and the reason why I paid for the parts is because all my wife ozempic meds went bad we had 6 boxes and its been two to three weeks without a refrigerator or replacement and when they came out to change the parts I was first told by bestbuy that it was the compressor but when lg came out they said it the compressor and the condenser on my home camera they only came in with there tool bag and when they started talking they was talking in German or Russian so they left after talking to they self for 5 minutes and said they have to order a part the condenser ok so they left but said in one to two days someone will contact me three days went by no phone call so me and my wife contact them and they said through the infestation they couldn't do the repairs we said what infestation we do have any type of bug or mices in our home so I went and took off the panel and took pictures and sent ti to lg a totaled of 12 pictures showing that he lied and the only thing that was on or around the condenser was dust so I brushed it off and took pictures of the dust on the floor and sent it to the and they want me to pay to have some one come to clean what I've just done In 5 seconds There was never any bugs and I want to post the pictures on line if I have a spot to post now 1 from the first time defective refrigerator 2 lied about delivery 3 they dent the new refrigerator 4 they dent the other refrigerator again and blamed it on the warehouse twice 5 they said that they delivered the refrigerator 6 they came out to changed the part the compressor 7 now they said its the condenser and have to order a condenser 8 they lie about saying infestation and it was a little dust on the condenser 9 we even paid to have it replaced 10 its been almost three weeks 11 my wife ozempic meds went bad6 boxes 12 they won't replace ar fix the refrigerator even after we paid for it 13 I can go on but now I'll change to something new about a year and a half ago ive purchase over 12 thousand dollars of electronics for my daughter a complete gaming system and I but the bundle on all electronics at bestbuy and that's where I brought my lg from so I have ove five accounts there and they was supposed to link all together because of the bundle for the electronics I was supposed to be notified to renew my bundle from bestbuy I wasn't notified so again we called to see if they can do something and activate the bundle again they said they will call me and all my gaming toys for my daughter is till in the box in my hallway never been opened and to this very day they still haven't contacted me about my bundle care on the gaming system so onall my electronics ive spent about 20 to 25 thousand dollars on electronics and electrical appliances now im fucked on my refrigerator and my gaming system doesn't have any coverage

Appliance Warehouse of America

Appliance Warehouse of America

(27 reviews)

Dont show up on time, 2 years had to have to swap outs, call you at 0830 say they will be there in…read morenext hour. I tell them I have to leave at11:10 you just called at0830 and said next hour. OK well guess what they do, reschedule call to timeframe I will be gone, of course, one less stop, more break time, longer lunch. No consideration for my time, already spent $1200 in rent. screw it, just buying my own. Their machines are pretty good, definitely not top quality

If I could give negative stars, I would. Do not rent from this company. This company has the worst…read morecustomer service that I have ever experienced. I paid extra to have my washer and dryer delivered on a certain day and I took a whole day off work to ensure I was present for delivery. Ultimately, the washer and dryer didn't arrive. I received no phone calls with delivery updates, I called and was on hold well over 2.5 hours throughout the day to get any kind of update, and no customer service representative could give me any information on where my units were. The customer service reps were rude, rushed, and provided no helpful information. The next day I called to get any update on an updated delivery time and they couldn't figure out why the units weren't delivered and said they could reschedule the delivery date...for a week later. I opted for a refund and when talking to the department that does refunds, the customer service rep said she couldn't wait with me while I waited for my confirmation email so i asked for all the details that i would need to track this and while I was still asking my questions, she talked over me and said she didn't have time to answer my questions and mid-question transferred me to a different department. This left me confused, on hold (again), and still with no paper trail for my refund.

Electronic Express - electronics - Updated May 2026

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