T-Mobile advertised discounts for nurses 25$ per line. In reality 45$ per line…read more If you use the insurance they are based out of India good luck getting a replacement phone. Customer service unfamiliar with policies and will send you back and forth. For the 2 years we were with them. I spent around 8 hours on the phone with customer service reps and 3 hours in store to try to resolve various issues. The insurance rep that T-Mobile contracts with left me on hold I went to the T-Mobile store and the general manager got through and resolved my issue while I was still waiting on hold for over an hour. Current manager was not helpful staff underneath her knew more of company policy thank you she did

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Just the most awful service by ryan...he clearly was being lazy bc system was slow so said he cld…read morenot really help me but when he asked rep next to us who was helping couple the rep said well i just waited when he asked him what he did...not ryan ...pretty much get out...anyway long story but the guy is arrogant, belittling, and real jerk...yes jerk...he looks you up and down and i guess i did not fit the look of anyone who thgt worth helping..tt guy named michael after on phone to report...said thats terrible was going to tt ryan right after and then call ne bk...nooe no call nothing.. alm just lies and creeps who do not care Walk away find another place but nit here...just jerks

I went in Monday December 22 to upgrade from my iPhone 13 Pro Max. Sat down w an associate and…read morewanted to upgrade to the iPhone 17 pro max and it didn't seem like an issue. the guy went into the back grabbed a phone and watch and convinced me to add the watch to my plan. Apparently you don't activate your new phone or anything in store anymore so I had to go home to do so, which isn't an issue. I got home, opened the iPhone and started the transfer process and it went great. A little while later on that night I noticed I had received the pro model not pro max like I had asked and was told I was getting. Fast foreword to the next day and I went back in after work and explained the situation, the worker went into the back to grab the iPhone 17 pro max but they apparently didnt have any. The worker informed me of that which wasn't a big deal, I'll go to a different AT&T store to get the correct model that I had asked for and was told I was getting originally. The worker then informed me that since the box was opened and I had used it (there's no way to tell which model was in the box to me, no markings of the model) that I would have to pay $50 for a restocking fee or something along those lines. I was immediately upset, I had just been lied to about getting the pro max version originally (store didn't have any) and was convinced into adding the Apple Watch to my plan w the new iPhone. The original worker must've known they didn't have the pro max and still proceeded to move along w the upgrade and convinced me to get the watch also to get a sale and cut of commission on the sale which was messed up from the get go. I do not recommend this store, they do not care if you get the correct phone you're wanting and then will continue to screw you out of money for a return on their own screw up. I will never be returning to this store and am thoroughly upset with how they handled everything. I'd give a 0 star review if possible. Horrible customer service and horrible service handling their own screw up

I didn't get the guys name that helped me switch over today but a great big Thankyou for your great…read moreservice!!! Much Appreciated. Sandy Schaub

From the owner: Visit the T-Mobile store in Appleton and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3719 E Calumet St Ste 2 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

great help! instead of taking my money and saying they cant fix it, they walked and talked me…read morethrough some very useful steps to fix my labtop myself and even some steps i can take for future endevors

J&J Electronics did a great job for me. Wanted a projector mounted in a small room. The walls were…read morenot accessible to run HDMI cable. J&J improvised and ran the HDMI concealed so the job still looked neat and professional. I have the perfect set-up now and their price was very reasonable compared to other installers in the Fox Valley. Highly recommend.

Good customer service although... Took my phone there recently and unfortunately they weren't able…read moreto fix the broken screen. Phone worked fine when it was brought in but now the phone doesn't turn on. They'll have it for a week and hopefully can fix any issues. More to come.

Great service. Excellent selection. Easy returns. Easy in and out.read more