Excellent service great staff Xavier is knowledgeable and made us feel like we were in good hands!read more

We were in T mobile today for just about 2 hours. We were acknowledged by the staff and told that…read moreafter they finish up with the customers they were serving they would be with us. In the mean time 2 other sets of customers came in after us and were helped. Very sad that I spent the time there and received not one thing that I was looking for.

I would give negative stars if I could. They never answer the phone when you call, it always end up…read morein a call center. When the "ASSociates" try answering a question they can never look you in the eyes and say hmm a lot. The lies they say are absurd and childish. Refusing to give information that a customer is requesting is part of your job. DONT WASTE YOUR TIME HERE FOR ANYTHING, go to the one in Grand chute as it's actually a Verizon store. THEY ALL NEED TRAINING ON HOW TO INTERACT WITH PEOPLE AND THE SERVICES THEY'RE SUPPOSE TO PROVIDE FOR CUSTOMERS.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Worked with sales associate, Dakota. He was very patient & helpful. Did not try to up-sell which I…read morereally appreciated.

They sent me an email to switch to them. None of what they offered when I switched over was true…read more The bill I got was three times what they told me, the phones were not in any way free, phone service was not as advertised and they trashed the competition. Irony. Do not use this carrier.

4pm appointment Thursday April 2nd. They call Tuesday the 31st of March to confirm the appointment…read more Show up day of appointment and they are closed, no one in the place. Other people showing up confused. They send me an email "oops you missed your appointment." No, your idiot staff wasn't working the hours posted on your own door. Nobody reaches out saying they would be closed, door says you're open until 7pm. Idiots.

The staff there are absolutely AWESOME! They are THE definition of PROFESSIONAL! They did EXACTLY…read morewhat I asked them to do, which was help me put my tablet into a case, which took them LESS than 3 minutes! I HIGHLY recommend coming here for service that DOESN'T suck, like Best Buy!

I went to Bachman IT Solutions to have my computer screen fixed. Every place I called told me that…read morethey weren't sure if they could fix it and that it would cost an arm and a leg if they even could fix it. I called Bachman IT Solutions and right away he was very confident that he could repair my computer. He told me what was wrong with it and what he would need to do to fix it, but assured me that he could and would fix my computer. He was very professional with me at all times and made me feel as though my computer was in great hands. I dropped my computer off with him and to my surprise a few days later my computer was done and ready for me to pick it up. I am 100% satisfied with the work that was done on my computer, it is like brand new!!! If any one is looking for a professional, reliable, and all over great place to have their computer repaired I highly recommend Bachman IT Solutions! Very reasonable in price and fast and accurate work.