The phone service is fine but it is tge worst customer service I have e er received. Anywhere…read more Couldn't talk to my agent because she no longer worked there. Paid 100 dollars per line and still owe for the lowest quality phone In the store. Have Paid over 1000 dollars for 4 months service that was also interrupted. Every month was told my bill would be adjusted and was lied to a out the cost from the very beginning. Was told my first bill would be a little over 115 dollars but could get the e tra waived if I called loyalty. It was over 260 dollars and my agent KNEW I could not afford to pay it. ​​

My phone would not charge, so I went to AT&T. There was only two people in there before me and I…read moredid have to wait even though there were three employees aside from the ones that were helping other people. But I waited less than 10 minutes and then Lacey helped me. She was great. Helpful and informative and respectful. I fixed my phone in under 10 minutes and showed me some cool things on my phone that were to do with AT&T that I did not know about. So she made my day.

*****BEWARE OF BAD BUSINESS PRACTICE*****…read more There is a 25% re-stocking fee for all returned items on time. They do not tell you this at the time of the purchase and you only find out when given the receipt. Furthermore, should you find yourself still wishing to shop here. Do not expect employees to open store on time. They do not care about being on time. October 7, 2022.

Perfect customer service. I have always received exemplary and efficient work on my cellphone here…read more Love the location and that I never have to wait in line.

I needed my phone screen repaired and came here due to it being close to my work. Highly recommend…read morethem, very friendly, fast and knowledgeable about All things regarding cell phones!

Walked in with a broken iphone screen and was greeted by a young man, Rybar (spell) as he was…read moreworking with another client patiently explaining her options for an issue with her ipad. Once finished he came to me and offered various options and went to work. 20 mins later all was fixed. Very positive experience and would not hesitate to go back for repair needs.

Took less than five minutes to find the case I wanted and it was only 15 to get a screen protector…read moreinstalled. The guy was also very helpful and fast

After getting many, MANY quotes between where I live in Oakland and while visiting my parents in…read moreVentura I got the best price from Neftali. He is just the nicest guy. Fixed my iPhone 11 Pro in about an hour. Gave me just am above and beyond deal that included a screen cover. Professional, personable and all around great experience. Support your local small business! Highly Recommended!

Neftali was at my house in 2 hours after contacting him. He did an amazing job fixing a broken iPad…read morescreen. Very reasonable and professional. Would recommend 10/10.

My IPhone 11 went out on me a few days ago. It sounds dramatic, but my entire life was on that…read morephone. My alarm to get up in the mornings, pictures and videos, voice recordings, voicemails... Literally everything. Irreplaceable things. I'm very sentimental and hold on to just about every thing. My husband took my phone to Apple at Coolsprings Galleria and they told him that the motherboard was fried and unfortunately nothing could be saved. I had my meltdown, of course, and accepted that I would have to get a new phone without all of my data. The next day I bought a new phone. I purchased an iPhone because one of my closest friends convinced me that I would want it in case my data had actually transferred to my iCloud. I got home and checked. It had not. I spoke with another close friend and she recommended Cell Phone Genie Inc. in Franklin. She's used them many times and they have always been able to help her. As a last ditch effort, my husband and I made the drive to Franklin today. Omar walked me through what it could be and said he needed a few hours. I got EVERYTHING back. To say that I am happy is an understatement. I did not have high hopes. Highly recommend them to ANYONE. Thanks for sticking through and reading!

Super fast work. Easy in easy out. Replaced an iPad screen $125. No idea if that's a good deal but…read morethey were fast and professional. If somethings broke maybe try these guys! Tell them Blu sent you. They have no idea who I am!

I must admit, I wasn't sure about Icelldealz at first. You see so many of these cell phone places…read moreand you expect them to all be the same but this one definitely stands out among the rest. The owner is very polite and very helpful. My girlfriend has cracked the screen of her iPhone twice and both times the owner himself took care of the problem and also made me feel like a valued customer the first AND second time around. I just have no complaints and I'll continue to be a customer at this business for sure.

From the owner: Phone Repairs for iOS, Samsung Phones and Others. Phone and Ipad Screen Replacement, Battery…read moreReplacement, Charger Port, Liquid Damage, Power/Volume Replacement and more. Most Repairs done on the same day with only the best highest quality screens and parts from USA Top Companies. Warranties are available for replacement parts up to 30 Days . We also sell phone accessories for old and new phones like covers and chargers! Smartfix will also buy or sell your Phones and Tablets so you can get the most money rather then selling it to another seller. If we don't have it then nobody will and fair prices for everything so let us help you save money, Smartfix staffs is ready to answer and help you so Call us today for information or appointments!