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    Forest City, NC

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    Verizon

    1.9 (8 reviews)
    Closed • 9:00 am - 7:00 pm
    Updated 2 weeks ago

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    7 years ago

    They say may I help you what really mean for you to fuck off!! Keep and making them high dollar payments!!!

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    Ask the Community - Verizon

    Spectrum

    Spectrum

    (8 reviews)

    I've never had issues with their customer service, but I can't believe that they are jumping on the…read moreband wagon and boosting our prices 10.00 - this is bull crap! If this is about tariffs or the big price boom on everything (according to some idiots, we're in the best economy ever), they can suck a big one. This is price gouging, along with gas stations, grocery stores, insurance. Massive middle finger to spectrum. I'll be changing providers asap. BOYCOTT THESE COMPANIES WHO ARE MAKING US PAY FOR THEIR GREED.

    I am a new spectrum customer. My local NC internet company went out of business, and Spectrum was…read moremy only choice for internet. The installation went okay, but there were coils of cable left on top on the ground that I was told would be buried in a couple of days. I received a text the next day that a work order had been submitted to bury the cable - and simultaneously received an email that said the cable had been buried, when it had not. I replied to the text and explained this, and was told it would be taken care of. A couple of weeks went by and I heard nothing from anyone. I also stopped getting responses to my texts. So I called Spectrum to see when the cable might be buried since it was laying across a road and cars were driving over it. Most worrisome was that grass was being mowed around it. They said they could send someone out that afternoon. Great. But shortly after making that appointment I noticed my internet was out... someone was in fact cutting grass along the edge of the road and pulled the cable loose from the box. So I called Spectrum again, to make sure the person coming to my house about burying the cable could also reconnect my service. But the woman who answered my call was incredibly rude. I tried to explain what had happened, and she simply would not hear me. She kept saying in an exasperated tone that she had confirmed my information multiple times, when what she was "confirming" wasn't what I was asking! I even asked her to be a bit more understanding since I was a new customer, but she said she was as nice as she could be under the circumstances. What? So far, I am not impressed with Spectrum customer service at all. And I will be marking time until another option for internet becomes available.

    T-Mobile Authorized Retailer

    T-Mobile Authorized Retailer

    (6 reviews)

    WORST EXPERIENCE AT A TMOBILE EVER!!! If you value or…read morerespect yourself please dont even waste your time stopping in. The manager is extremely rude. I went in to pay my bill (patrial cash payment) and was told i was REQUIRED to have my ID. Ive paid in store without it prior so I did question this and was told I need my ID or they wont help me. Therefore, I went out to get my ID and when I came back in I noticed nobody was wearing nametags. When I asked why nobody wears nametags, as every tmobile ive ever been in everyone wears one, the helpful gentleman Brandon told me his name while the manager, Jarita who was being rude prior refused to tell me her name. I actually had to call another location and inform them of my experience and ask what the managers name of this location was to be properly informed. She also told me because I previously applied and was not selected that I dont know anything and I can leave the store without being helped. I am very concerned and confused by this behavior and it was a terrible experience. I know tmobile can do better but if this is the new standard for customer service I dont believe I will remain with the company.

    We have phones with Metro PCS and they are part of TMobile network so we went in to ask some…read morequestions. This girl was very nice to help us try to change a phone out. I guess there was no way to do it because the phone has not been activated for a long time with TMobile. Their phones are compatible withMetro as long as the phone is unlocked. I guess I saved a dinosaur of a phone its already absolete!! She did a good job trying and finally told us to try Metro PCS. We will get rid of our Metro phones as soon as Verizon reopens. We have to use them on WiFi when we are home anyway so no loss!! The metro ordeal was another story! Horrible! We would go to TMobile but we would be in the same position. Its a shame TMobile don't work where we live we would have changed over that day!;

    Verizon - mobilephones - Updated October 2026

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