Excellent service!! Dryer was not working. Called Turners in the morning and Brian came within the…read morehour and had it working in 30 minutes! Very polite and offered several options! Highly recommend! Five !

WE fell onto our dishwasher door [dishwasher was open] on Christmas Day. Mr. Turner got our…read moredishwaster fixed and running within an hour. It is working grat and the price was reasonable.

pdated review: After 3 months, still no response from this…read morebusiness and the "new" dryer I bought also needs repairs. Stay far, far away from this place! The "new" oven I bought is not eligible for the whirlpool warranty as it was first registered in 2013!! I have reported them to the NCDOJ consumer protection division. Previous review: I wanted so badly to give them a good review, because they advertise being veteran owned. But I was treated like the scum of the earth when they were unable to deliver my appliances for 2 weeks, and the "new" range I bought the oven didn't work. They did refund my delivery fee, after I had to rent a trailer to go pick up the appliances. I had to unload them and get them in the house on my own, which is why I wanted the delivery in the first place. The salesman plugged in the appliances when I was there, and it all seemed fine. When I tried to use the oven, it came on but would not get to temperature after an hour. I was told I probably just didn't know how to use it, and that even if I brought it back it would be weeks before they could fix it and they didn't have a different one they could replace it with. Plus, I'd have to bring it to them for them to do anything about it, which is fine, but don't treat me like a criminal for trying to get it resolved. If you have time to wait for delivery or have a way to pick them up, then I guess it's okay. But I definitely don't have $500 to spend on a range that doesn't work. I wish I'd just spent the extra on a big box store. At least I wouldn't have been treated this way. Unfortunately, they are not registered as a veteran owned business, which carries a standard of care for its customers, and ethical practices. The reason they state no refunds is because they do not stand behind the products they sell, but they will take your money whether they work or not. Lesson learned. I will try to get it resolved as best I can, and hope they do the right thing in the end.

I bought a pre owned washer / dryer set 3 years ago and definitely got my use out of it, bought a…read morebrand new set recently and I was treated to great customer service, phenomenal delivery and affordable prices !!

Gary came out to repair my dishwasher told me to order the part needed to repair it an would never…read moreshow up to put the part in so now i have a part and got to call somebody else to install it plus another service call

A friend of mine called TRI CITY APPLIANCES to determine why refrig.was continually running.When he…read morearrived he was constantly on his phone,went outside to talk through most of his time there.When she came into kitchen to see how he was doing she was told that she could go back to den.Did not isolate problem,but told her part would cost $400+labor.Estimated time he spent on refrig.was 10mins.,remainder of time was on phone.She had to pay him $64+ for nothing.Would never use again!

I have called & called & left several messages & for so reason no 1 calls or returns my call I dont…read moreunderstand why I have talked nicely to them but no 1 wants to return my calls My washing machine has been broken over 2 months Going to see if I can find some 1 fix it or @ lease call me back

I drove 2 hours to help a friend by meeting the appliance repair rep at their vacation home last…read moremonth. This was a month AFTER they came to fix the ice maker but broke the refrigerator light in the process. They cancelled last minute because the part (that was ordered OVER A MONTH EARLIER) was not in. Things happen. I drove 2 hours home. I drove up again yesterday for an 8-10am appointment. At approximately 10:30am I got a text saying the part was not in AGAIN. I'll drive back next month for THE 4TH TIME. I've been in a service industry for over 40 years. I totally understand that things happen. At very least this deserves a sincere call from the owner to make things right.

I made the mistake of still shopping here after I read all these horrible reviews on Google…read more I purchased a stackable washer and dryer and upon entering the building the guy there (Jared) , Who is also the owner's brother, Knew that we were purchasing this machine to go inside of our business. The machine was delivered, and we were still waiting for the electric to be installed for us to hook the machine up to be able to use. After the electric was installed, we ran our first load inside the machine and when we went to run in the dryer there was this very loud, high-pitched squeal noise So I called them to let them know and they told me that we were past our 30 day mark and they would be unable to send a tech out to fix the machine. We were on day 31........ After going back-and-forth with them for a few days, they decided to come and pick the machine back up, take it back to their facility to fix and then they delivered it back. We used the machine the same day they brought it back and the screech noise was still there so I called them back immediately. The guy that I spoke to said that he would let them know and I never heard back from them. That was last Friday. I called them again today and of course they did not answer the phone and you can't leave a message because their mailbox is full (Probably have a ton of other messages from people that they are completely dodging and ignoring because they sell them equipment that does not work and they don't want to take responsibility). I did get a hold of an employee today and he pretty much told me that the owner would not call me back and I am out of luck because the warranty does not cover machines used for commercial purposes (even though the owner's brother himself knew that's what we were using it for and still continued to tell me about the warranty and offer me the warranty when the machine was broken in the first time)...... I will be pursuing Small Claims Court with this matter but lesson learned that you should never shop with a business that has a ton of awful reviews. The employee told me that the owner is an old, retired military man and pretty much doesn't care about anything and won't be speaking with me - as a business owner myself, I cannot even fathom being in a trade such as this and scamming people out of hundreds of dollars for machines that are faulty, Let alone having the decency to talk with a customer who has an issue..... Stay far far away...

I bought a gray LG washer and dryer on March 13 2025 from the appliance center in Forest City North…read moreCarolina. They were very nice about keeping the machines until my room was ready. When they arrived they were white and the delivery person said that the receipt was on this set. when he showed me how to work it the dryer made a noise of something rolling around in it, but outside of the drum. He said Jarred, the owner, would come out and fix it. Jarred said it was out of warranty and all they could do was switch it out of there was one in the warehouse. I want my original gray set, but I don't think that is going to happen. I think they sold that set and sent the white one instead. They didn't even bother to clean it off before they brought it.

My wife has brought ti bedspreads for cleaning on two different occasions. She is very pleased both…read moretimes. Ready when promised, no heavy soap smell and very clean.

I went to Folk's for the laundromat instead of the cleaning service and I was pleasantly surprised…read more It wasn't insanely busy (I was there between 7:00-9:00 on a Wednesday night) and the choice of machines to use was awesome. The maxi washers cost $6.00 which at first startled me, but it ended up saving me money because I was able to fit literally three to four loads in one machine! The only issue I had was not knowing how long to dry my clothes for and having to pay $0.25 for five-minute increments. I ended up taking home damp clothes because I wasn't sure how long to run the dryer for. I will definitely use this place again in the future!

Don't bother calling this place expecting help. I got transferred between two or three people and…read morespent over 20 minutes on the phone trying to ask about something, and still never got a clear answer on whether it was in stock or not.

This tis is based on today's experience, even though we have been here many times before…read more We wanted to buy some stuff for starting a garden. We started talking to one of the employees who was outside watering the plants. She was very helpful in explaining where everything was. (Her name was Holly) Amazing employee went above and beyond to help us, what a great asset to Lowes!! She even looked up something on her phone so she made sure to give us the right info. The plants all looked very healthy as we bought, Tomatoes, cucumber, zucchini,peppers, jalapeno Plants and some good stuff to mix into the ground to help the plants. They had a great variety of Vegetables to grow and we will go back for some more soon! Very happy with the help we received! Thank you Holly!