This is one of the few companies that still offer dial-up Internet service. Not everyone can…read moreafford ATT U-verse (DSL) or cable broadband. And it's only $10/month. They have dial up access numbers throughout central Indiana, from Lafayette to Muncie to Shelbyville. Other access methods are available too, such as ADSL, ISDN, bonded 128k dialup, T1/T3, and leased lines. Other services include web hosting, virtual servers, dedicated servers, co-location, and virtual ISP. The owners and their team have been in the Internet service provider business since the Internet was first made available to the public in Indianapolis. They are the founders of Indy.Net. Are you looking for a mom-and-pop ISP or hosting company? Do you want to talk to someone who can actually go into the machine room and push a button? This is that place.

I have to say that I was pleasantly surprised with the service I received at the store. I was…read morehelped by a friendly professional and knowledgeable young man named Dewitt. He asked proactive questions and helped me resolve the issue I came in with and also reworked my existing plan to better suit my needs.

I have been with Comcast for decades love their service in the beginning…read more Wow, how times change I would have to rate the torture. These people who put me through for the last year and a half as one of the all-time Great Falls of what used to be a good company what horrible horrible horrible service the lying so after 40 50 years I cannot wait to get rid of these totally inept people do yourself a lifetime favor do not sign up with their service ( what a joke) service isn't an option. I intend to file suit just for the year and a half monthly wasting my time I live in Utah 3 acres POOL or in the middle of town it's not like him living on top of the mountain.

All the staff were pleasant and polite, best customer service I've ever received! Jordan, Dalton,…read moreand Brandon were very knowledgeable and definitely cared about social safety. They were wearing their masks and practice good social distancing.

From the owner: AT&T, serving over 81 million wireless customersread more

Kevin hooked us up today. We had a very pleasant experience, and would certainly recommend this…read morelocation if customer service is important to you. I'm used to dealing with other locations that do not take the time to explain the process, so this location was definitely a breath of fresh air. 10/10 would recommend this location whenever you're in need of a new phone or accessory.

This was honestly a great experience for myself and my mom. We went in looking for a new phone and…read morethey were out of stock. Logan (whom I believe is the manager) was SUPER helpful! THey, unfortunately, did not have the phone we wanted in stock, so he called about 5 or 6 other stores in the area to ensure that the one we were going to have was in stock. I would highly recommend going here and requesting Logan. Thank you so much, Logan!

I've been a LifeGrid customer for several years with absolutely no issues with their service . . …read more good internet connection at a stable and fair price. But these guys went above and beyond last week to help me! I large tree limb came down on an ATT line in my yard. After spending most of one day trying to find a local ATT office that could get this limb off the sagging phone line in my driveway, I called LifeGrid to see if they run on ATT lines and maybe had a local number. Not only did they have contact with a local office, they set up the removal of the limb! It's not often a company goes out of their way to help a customer . . . this little company is amazing.

First I would like to start off by saying 1) I was able to speak with someone on phone when I…read morecalled 2) they spoke to me in a very respectable manner 3) they helped me with ALL my questions and issues in one phone call 4) I got a new phone along with better Internet service in less than 5 days. I feel special

Xfinity has the worst customer service I have ever seen. They are programmed for one thing only and…read moreit's not for customer satisfaction. If there is any other TV cable services in your area use it do not use Xfinity.

I just went in today and Maurice helped me there! He is very knowledgeable and very easy going…read moreperson to talk to. As a person who works as a sales person as well, same line of work never felt transactional and i was already interested in their add ons not just a basic phone plan. Decided to go big for one line for myself! I recommend anyone to go to Maurice for someone who's knowledgeable, great customer service above and beyond and communication was great. If you are looking more into a specific plan he will fit you with the best line possible for your needs!

I do not recommend this store. We had 2 lines. In Feb we got a new phone, the person helping us…read moreupgraded the wrong phone, so when we returned the phone, we said we were upgrading. It gave us the wrong credits. It said we returned the wrong phone, etc. It created a complete disaster that we are still working on getting it figured out. The billing was completely screwed up because of this. We also took the insurance off both of the phones, that never happened. The person helping us in February would disappear to the back for 10 or 20 minutes. Fast forward to, today, we walked in and spoke with another rep. When we discovered exactly what was wrong and it was due to the first person, Adam in February, helping us we were beyond frustrated. We were told we would have to call the loyalty customer line to get refunded for the insurance for the last few months. When I asked for the person who helped us in February's name, and I was able to point him out in the store, she said no. She said it won't help you when you call customer loyalty because they can pull up what was done and that's all that matters. It won't matter to give them some random person's name from the local store. First, this kid, Adam, screwed up everything except for disconnecting our phones thank God at least he did not disconnect the phones! However, he did not get things correct! It has created a significant amount of work on our end, follow up, things that should have just been done. RIGHT. The only reason we know his name is another customer came in and referred to him by his name! Additionally, the other kid that was walking around the store and appeared to be hovering around the two of us seem to be trying to eavesdrop on our conversation! Because when who we now know, was Adam returned from their back office area he said hi to us very sheepishly. We were even given the business card for the manager of the store who is in San Francisco. When I asked who the other lady was, that was referred to as the manager during our visit I was told oh she's the assistant manager she can't do anything for you. Well, apparently she can because when the police officer came in investigating something, the assistant manager is the one who spent time with this police office or answering her questions. It seems this store is full of mistakes!! It felt very gamey. Not funny at all. I think it's actually quite rude when you ask for the name of the person who originally helped you and you were told NO. Especially when we could ID the person who helped us and screwed everything up. If they want to have adult jobs, they should act like adults and the rep helping us today should've pulled Adam in and said why don't you straighten out everything you screwed up two or three months ago.

Went to this store after being driven away from the 82nd and Allisonville location. Huuuuuuge…read moredifference in service!! At this location, 1 employee (Ryan) was capably and cheerfully managing 2 customers at once when I came in. He managed to make all 3 of us feel welcome and well-served. At 82nd and Allisonville, I saw 4 employees and only 1 other customer. Despite the favorable employee/customer ratio and the wad of cash I had in my purse, this location just couldn't manage to take my payment without being snotty af and so ineffectual that I left in frustration. Hint to Verizon: if anyone comes in and wants to pay the bill associated with my phone number ALLOW IT without further ado. I hereby authorize anyone in the world to pay my bill without having my phone with them and without knowing any super secret spy code numbers.

It was pretty sketchy. Didn't realize until after I bought my phone that they were just a third…read moreparty company for Verizon. They are not Verizon employees. One lady came in after me asking about how to get somewhere on their website. Apparently, she had come in before asking the same question, the employee supposedly wrote down step by step what to do on the website to resolve the issue she had. Well...because the customer came back in with the same question the employee was VERY rude to her and tell the customer about how she wrote down everything the last time she had this same question. I'm not comfortable going back

I had a recent experience at this store that left me feeling very uncomfortable, and I'm curious if…read moreothers have experienced something similar. I visited with my husband to purchase an item that I had already planned to buy and had the cash for. While I was the one asking questions and making the purchasing decision, the employee consistently directed conversation and responses toward my husband instead of me. Even after my husband clearly stated that I was the customer handling the transaction, I still wasn't addressed directly. It did feel dismissive and not aligned with good customer service. As a customer, I think it's important to be acknowledged and spoken to directly--especially when asking questions and making a purchase. I didn't purchase the item I wanted directly due to this man's behavior.

My wife and I were both in our 60s stop by here yesterday for a new home computer and we were given…read morea lot of help and extra help on which system to buy and also once we had the data switched over from our old system on how to access the different programs that we were familiar with. We would highly recommend Micro Center