We got a forced Breezeline "upgrade" and it has been nothing but a nightmare! Literally hours on…read morethe phone with customer support, slower internet speed, less television channels, two tech visits, no phone service for 10 days, and now phones are down again! After another couple of hours on the phone and talking to an Executive Support Manger who could not do anything but talk in circles, we canceled Breezeline after being with Atlantic Broadband/Breezeline for over 25 years!

If I could give zero stars I would. This monopoly takes advantage of its customers and gives…read moremediocre service at best.

Large heavy African American man was very rude and argumentative after I had already been help. I…read morepay over 500$ for a business and I asked for a receipt. Jason was professional, and sent to get a manager. However, this large man tried to rush me and created an argument, and yelling. Luckily, The manager "Shannies", understood LLC questions. Help me

I visited Xfinity with Mom to update her equipment. Kayla assisted us and thoroughly detailed the…read moreupgrade process. When it was time to leave, Kayla attempted to add the automatic switching of the equipment so that we would have no issues when unplugging and replacing it at home. Unfortunately, the system would not cooperate. Back at home, we were on the phone with customer service reps for almost two hours to no avail. Finally, we were connected with a rep in the Philippines who successfully assisted us in replacing the equipment. She also called back later that evening to ensure we didn't have any additional issues. She was most helpful. Upon returning the equipment to the store, I was told I could not do so because my name wasn't on the account. I saw that Kayla was still there and opted to wait for her. It took a while, but when she was free (after closing), she quickly assisted me with returning the equipment under Mom's account. She also showed me on her computer screen where there was just one set of equipment as the old set was returned. I will say that when we arrived there were a few customers in the store just after they opened at 10 AM. Within 10 minutes, the room was full. However, when I turned around again shortly, the staff had waited on and assisted the majority of the customers and the store had only a few remaining, including Mom and I. Great job on getting things done.

Switched over a year ago from another carrier and have had nothing but a positive experience with…read moreTalkie. They are prompt, courteous, affordable, reliable and almost zero interuptions (when there are interruptions, its crazy brief). Most recently, I planted a tree and cut the service wire----after stopping into the office to confess, they had it fixed before I got home (within the hour) and at no charge which I expected to pay for. They suggested I do a review and they have earned every ounce of praise!!!

Great experience so far. They coordinated everything in advance, gave me an actual time for my…read moreinstallation (unlike cable companies), showed up on time and were great. They had to run a line through my yard but I can barely tell they were there. My previous service would randomly just stop. And the equipment was ancient. My service now is actually cheaper and much faster. If you work from home (or are trapped at home during CoronaVirus) you should check them out.

i love truenet! whenever i have an issue and i call for help they are very eager to assess the…read moresituation and find me the best solution...usually it is something i do wrong..hehe! i recommend truenet for everyone!

From the owner: TrueNet provides High Speed Internet and Hosting to businesses across the nation. Our Specialty?…read more A one of kind CUSTOMER EXPERIENCE. Internet Services have become extremely VITAL to all businesses across the globe. The vast majority rely heavily on the Internet for day to day operations. Unfortunately, the ISP industry is littered with providers who have forgotten the true meaning of customer service - TrueNet is dedicated to changing this image. We differentiate ourselves from larger Telephone and Cable companies through the experience we deliver to our customers. It's the simple things that make all the difference. We recognize our customers by their name - not by an account number. We answer the phones live during business hours and respond immediately to any issues they may have. At TrueNet, what matters most is providing the ultimate experience for our customers and helping them understand how to use technology to their company's advantage.

Their product, the WiDirect, changed the way my company did business. It is cost effective, very…read moreintuitive, and scalable with all our company's needs.

Highly recommend!…read more Very responsive customer service! Thank you, Hailey. Very transparent pricing! The techs were great too as the installation process was seamless.

We've been a customer for 4 years and have only had one serious outage that was caused by (no joke)…read morea squirrel chewing through one of our cables. The team did a great job of communicating when they would be able to fix our outage, then fixed it incredibly quickly/efficiently, and kept the new setup out of the way of future potential squirrel issues. I couldn't be happier with an ISP after having had Comcast and RCN in other cities.

This place was quite busy for a Monday evening. We were the 4th to wait to speak to an associate…read morewhich actually didn't take as long as I thought it would. Stopped in without an appointment to exchange/upgrade my mom's phone. The Verizon associate Nyle went above and beyond to assist myself and my mom with the process and walk us through the steps. We appreciated his patience as he explained everything slowly to my mom and he was also able to assist transferring everything over from an android to an Apple.

This location allowed someone to order two phones from my account and even after reporting fraud…read morethey were picked up still and still showing under my account. Clearly didn't confirm who and use any of the security measures to confirm identify.

CJ was very helpful. He kept in touch regarding a new phone and made the transfer from Android to…read moreApple very easy. Thanks CJ.

Great service by Victoria! We planned on buying one phone and came out with a new iPad too. We…read moreplan on returning to this location for all Our future purchases .