I like that they are in Durango, but this location is slightly hard to get to because it's located…read moreon a parallel road next to the highway. Also, in the summer afternoon, the parking lot gets HOT. Not much shade.

I sent an email in today with some files to be printed, called to follow up and make sure…read moreeverything was in order and was told that they are no longer taking email print jobs, and that I would have to go through the main website. One has to create an account and navigate through multiple pages to do that. So for this customer that's not workable. I understand it's hard to get employees, ​but this store has just lost my business.

That sinking feeling. The start of a week in the mountains, half a continent away from home. The…read morescreen on my iphone was blinking its way into oblivion, and taking all of its Star Ship Enterprise controls with it. Luckily, I was still in Durango and not yet incommunicado in the shadow of Lizard Head Peak. I waited for the AT&T doors to open at a civilized 10 AM. This office proved its efficiency and competency in waves of Ta-Da moments. I abandoned Apple for a fancy Samsung android. And a most educated, personable staffer gave me encouragement as well as an orientation on my fast selection, as well as a hand written breakdown of comparative costs. While my contacts fled the old iphone to live in my new phone, I got to know my accomplished customer service rep a little better through conversation and his showing of a few family pics. He could have just as easily left me to twirl weirdly alone on the lily pad stools during the download. Thanks for the info, the quick support, and attentive hospitality, Durango.

What a rude bunch of employees! Went in to get a new watch got home would not pair went back to…read moreDurango after talking to a representative who said to go and exchange it. They could not get it to pair then wanted to charge another $55 for restocking. WTF it does not work! I will work with AT&T online who want to help!

This O'Reilly Auto Parts location was basically a lifesaver for us!…read more On our way up the mountain in Durango, our check engine light came on. After calling a few different shops, we weren't able to find anyone who could get us in immediately. After explaining the symptoms over the phone, it sounded like there was a concern we needed to address before continuing our trip up the mountain. So we turned around, headed back down, and stopped at O'Reillys to have them scan the car and see what was actually going on. The scan showed an ignition coil misfire. At that point, we had a choice: wait a day or potentially a couple of days for a shop to get us in, or see if I could handle it myself. Thankfully, O'Reillys made the second option possible. I was able to purchase the replacement coil for about $70 and borrow the tools I needed from the store to remove the old coil and install the new one myself right there. When I had called around to some of the local shops, I was getting quotes of roughly $700 to do essentially the same repair using O'Reillys parts. Instead, I was able to get the part and use their tools and take care of it myself for about $70. They obviously didn't do the labor for me, but that's exactly what made this experience so valuable. They gave me access to the resources I needed to fix the problem on the spot without having to wait days for a shop or spend hundreds of dollars buying tools I may never need again. They also let me scan the check engine light multiple times without any issue, which gave me the confidence that I was actually diagnosing the right problem before replacing anything. The guys working there were extremely easygoing and made the whole process really easy to deal with. And after working on a car, you know how disgusting your hands can get. I was even able to clean up in the restroom using the heavy-duty soap they have that actually takes the grease and grime off your hands. Most importantly, we were traveling with my wife, our five kids, and our new dog. Being able to get the car fixed and safely continue our trip instead of being stranded in Durango waiting for a repair shop was huge. I know O'Reillys didn't technically "repair" my vehicle, but their customer service, diagnostic scanner, loaner tools, parts availability, and willingness to let me handle the repair myself made all the difference. Couldn't be happier with this experience. This location absolutely came through when we needed them most!

Warranty parts are hard to return especially if you dont have the receipt. This store made it…read moreright and helped me out anyways. Thanks Ryan.

Biggest Ace that I think I've ever seen. This store has the normal Ace Hardware side and then it…read morehad a Hallmark Card section, huge housewares area, and a garden, camping, toys and games and pet section. There also was a Halloween display with everything for decorating. It took an hour or so to go through the store. We found many items we needed. They also had the biggest kitchen items/gadget hanging wall that I've seen-maybe bigger than the specialty home stores. Everything was neat and clean. There were workers around that were happy to help you find things. The young man that helped me was very nice and pointed out things that I may not have noticed. I recommend and would definitely go back to the Ace. Checkout was fast and easy. Although, I did pass the gauntlet of candy before getting to checkout. They had lots of goodies!

Stopped by Ace in Durango again and Chris saw me right away, called me by name with a big smile and…read moreasked me how I was enjoying my new Ego snow blower, which I absolutely love. I even got a credit on my electric bill. Then he helps me find everything on my shopping list, along with an new Ego lawn mower with a huge rebate discount and a ton of info about Ego kit discounts. This is the BEST customer service I've experienced since I moved to Durango, last year. Thank you Ace for hiring this guy and thanks again and kudos to Chris !

Izzy and Adam made my sons day ! They went above and beyond and gave him a great experience buying…read morehis first skateboard. Izzy helped him pick out everything he needed and showed him how to put it together. Their customer service was amazing and genuine. Thanks guys for really making him feel special (and cool lol)

I have bought, pawned, and sold at KP Pawn over the past 4 years…read more They treated me very well, gave me an opportunity to bargain and always treated me like one of their own. I highly recommend that they get a look whenever you have a need for Pawn and loan services.

These folks seem nice, but this is the kind of pawn shop that immediately makes you feel like…read moreyou've brought in a literal piece of garbage, even when you've brought in a gem. Obviously everyone thinks their stuff is more valuable than it is, but just visit any other shop to see just how much these people will try and undercut you. They will look you in the eye and offer you hundreds of dollars less than you're hoping for, with no shame. Glad I went to other shops! Literally sold a piece for 900 somewhere else: these folks offered me 600. Seriously, try another shop

The staff are nice! They have a great selection of games, you guys have been so kind and…read moreconsiderate about the whole pandemic! Oh, and they have awesome merchandise like hats and clothes with your favorite characters! Thanks for keeping it real

I like hitting up the local game stores. I am all about instant gratification and while buying…read moregames online is great I also like picking up controllers and such Amazon can only do so much when I buy online lol. I love their used selection.

LOVE the low dose Millie's brand of fruit chewies sold here!…read more The staff on site? Always friendly and eager to assist. https://www.durangoorganics.com/grandview-menu?dtche%5Bproduct%5D=millie-s-fruit-chews-40-piece

Excellent, knowledgable staff who are always friendly. Good…read moreselection of all things cannabis. Excellent Organic Flower. Shoutout to Austin for all his help.