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Verizon

3.0 (4 reviews)
Closed • 9:00 am - 7:00 pm
Updated over 3 months ago

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AT&T Store

AT&T Store

(12 reviews)

Despite all these negative reviews, I had a great experience at this location…read more Let me start off by saying, if my iPhone 6 had not sh*t the bed, I would not have ever upgraded my phone. On the plus side, it just sort of work out in my favor as I was in NH this day. Let's hope this one will last just as long! Came in with one intention, a new device, and nothing more. Prior to our visit, we did check to see if the item was available and in stock, so that saved us some time. I highly advise you do this as well! The sales reps were wonderful. Everyone greeted us as soon as we walked in. Within 5 mins I was promptly seated and signing terms. Although I reiterated that I was only there to upgrade, he did have to give me the required spiels as any AT&T rep would. Mainly about the whole new Direct TV plan... I totally empathized as I use to work in retail long ago and understood the drill. Part of the job, which I don't miss lol. I can't recall the gentleman's name but he was very personable. He kept getting glitches on the iPad, due to the slow WiFi connection, so we shared a few laughs and some good small talk. I spent a total of 15 mins at most. He helped me set up my phone, informed me of the updates and changes and gave me helpful tips. I left happy and content and love my new phone! =)

Scam,scam , scam, Auto signed us up for Visual Email for $20…read morea month. When I went to cancel it I was told it was the "line charge" just listed as visual EMail and if I canceled it I would lose the line. When I asked what was the $35 for monthly charge they told me it was the 2 gig internet. When I pushed back and told them I was being scammed they took off the charge Wow what scumbags. At least verizon gives you a kiss first before they $^$#%^ you

Apple Store

Apple Store

(54 reviews)

$$$$

The review of the Apple Store at the Mall of New Hampshire seem to be on two extremes, either…read more5-stars or 1-star. I can see how new employees, not properly trained, can wreak havoc on a customer's device, especially when one has driven long distances to seek assistance and instead get an "oh well" or a "call the non-support center" and wait six hours to get a human... Well, I did it in reverse and it worked. I tried the Apple "non-support Center" first and I got what I expected, hour-wait and a non-resolution of my problem. So then I ended up getting a Genius Bar appointment and had the luch of dealing with Justin, who apparently knows a lot about Apples. I arrived on time and went to the Genius Bar where I saw Justin, who although was waiting on three other people, had time to work with all of us. My issue was that somehow, different large movie apps and their gigabyte-sized files had created invisible grabs on my memory so my system memory (for an iPad) was 140GB. I had previously tried to first offload, then delete apps by the score, then erase and reformat from a backup but it didn't work. So came over here to get the scoop on how to redo it from scratch. Justin took me through the paces and it turned my system files from 140 GB down to 8. Exactly what I wanted. I left with a working piece of equipment. Prompt, courteous, good value.

Ray,at the Genius Bar, did a diagnostic test of my MacBook Air to find that I need a new battery…read more He kept it for servicing and I should get it back in a few days to use for a few more years. Ray had excellent customer service. He tells you everything you need to know and showed me the results of diagnostic test! He is calm and thorough in his presentation. Thank you Ray for giving me continued confidence in Apple products!

Verizon - mobilephones - Updated May 2026

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