PLEASE NOTE: This review is STRICTLY on the service I received at the Maple Grove Verizon Wireless…read morelocation so let's start from the beginning: We went to a local retailer that was able to upgrade my Verizon iPhone 6S. The service at this store was GREAT, but we ran into a hiccup when their POS system asked for a Verizon Pin OR Password. I provided the PASSWORD, tried it multiple times, and eventually, we got locked out of our account. We called Verizon's help center and they have THE WORST SERVICE because they don't provide SERVICE. They provide you with a scripted answer, and when you ask them questions that require them to go off script, they will just keep repeating the same answer. It got to the point where we were told that our account is locked for 24 hours and to just go into a Verizon store location. We walked into the Maple Grove Verizon location completely disgruntled after trying to get something other than a scripted answer from the help line for the past 1.5 hours and WOW! We were at the store on 11/3 at about 6pm and thank goodness GEORGE was there to help us. He listened to our troubles, explained that the PASSWORD doesn't work when upgrading at another retailed so we needed a PIN, something no one in our plan knew or was able to find and the help line did not explain to us. George was amazing and was able to find a solution for us within MINUTES - the underlying issue being that we never had a PIN to begin with because they only started implementing weeks ago....Something the Help Line SHOULD have explained to us before we spent 1.5 hours on the phone with them. tl;dr : George at the Verizon Wireless store in Maple Grove was AMAZING to work with!

Customer seervixe is beyond AWFUL!! They say they will do something and they don't. You would…read morething someone that has been a customer for 27 years would be treated a little better. Right now I will NOT be continuing with them once my contract is up.

I went to another t mobile in Fridley and a had horrible experience. When I came to this location…read moreall the worker were the best. Ian helped me with a returnand he was great!

I went to Brooklyn park's t-mobile and they were significantly better in customer service than this…read moreone. They were unfriendly, did not even give me any time

Using the ACP at Cox I was able to get a laptop at a great price. I ordered it using my cell and…read moreafter 2 weeks, nothing. I called and a very nice woman told me the warehouse was behind and I should receive my laptop in 5 to 10 business days. Yesterday I received my laptop via FedEx. I had to sign for it, which was great, I did not have to worry about porch pirates. The laptop and charger were well packed. The laptop exceeded my expectations. I do have a couple of suggestions - please provide a link to the manufacturers web site to get their users manual. Your printed guide falls short. Also a Windows 10 guide/cheat sheet would be nice. The last version of Windows I used was XP Pro.

They sent me two broken monitors. I wouldn't have purchased the mini PC without a working monitor…read more I wouldn't recommend them to anybody go elsewhere. The first monitor doesn't work delivered in January 30th 2026. https://youtube.com/shorts/3fJyClssmdU?si=0uj4jfVQ_cTkaUQn Second monitor delivered 2/5/26 it's to big to fit on the tower. https://youtube.com/shorts/vlQsvMmaf08?si=bvufF2URpSrxn0FP It doesn't work if fit the tower https://youtube.com/shorts/gH6p8cQVBlk?si=l8nl5hFZlHDNAmLH

First off, REAL MF DEAL! Had a Samsung Galaxy Tab S8 Ultra that was google FRP locked, now…read morecompletely clean & usable. Signed in with my own account. The process was super easy, made a call. Met a guy. Sat in my car for 10min or less, then. Boom, basically new! Nathaniel is who I had the pleasure of dealing with, off the bat. Seems like a very honest & trust worthy guy. Highly recommend using, real deal business! Price was worth it, but threw a little tip on the top & didn't ask how much. Was told $40-75 depending on lock/software used

Awesome tech-help with software issue on my S23 phone. Very knowledgeable with solving my issue,…read morephone is now fixed and working perfectly

My $187.00 Android Celero 5G was stolen. I was under the impression from what my Mother stated…read moreafter speking with Admire that for $125.00 Not only I would have the same exizting number,that I would have a replacment of the same cell phone that was stolen from me.Not the case! Admire did not tell me he was giving me a Walmart Special that only costs $99.00 and was very vague when it came to the replacement product.It is a Samsung A13 with No Box!He stated it was a open box deal when I requested a box. Which I know is complete Garbage.So I will try AGAIN to get what was stolen from me.Keep in mind Iam a Special Needs Individual which makes this extremely unfortunate in both events.Twice Taken Advantage of in one day.......Anyone looking at Android 5g cell phones should checkout Best buy!They are mailing me a replacement phone free shipping also same Brand and model. Tomorrow for less than half the price of Boost $79.00.Iam in the Total tec. package Membership with Greek Sqaud.I almost want to look for a diffrent cell phone provider.However it all depends on how much more money I need to spend to get this corrected with Admire.

The person who helped me, Moe, was very knowledgeable. He was able to get my phone up and running…read more (I had spent 2 hours with Boost Online chat and did not solve the problem). Moe was very courteous and attentive to us and every other customer i saw him interact with. Boost had some great low cost plans in-store too.

Damian is an absolutely splenderiffic salesmen. I've been a Mint Mobile user DIE HARD since 2022…read moreand Damian convinced me to join the pink. NOW i am a proud rep of the PINK. I LOVE PINK! Damian showed me the way into the pink and I will NEVER, i repeat NEVER go back to the Mint. #teampink #shittycoveragebutitsokay

I could not have had a better experience! I came in to buy my first ever brand new phone - Sequoia…read morewent above & beyond to make my experience both simple and enjoyable. She was very knowledgeable & walked me through the whole process. Her people skills as well as her ability to multitask certainly exceeded any expectations I had when I came in! In the future, if I need anything else I wont hesitate to come back to her! Thanks T-mobile team & thanks Sequoia!

SO irritated- respect my repeated requests to NOT call me for marketing! I don't want to be…read moredisturbed with your latest special offering. I've asked to be deleted from marketing contacts many times! Colin called me today- so, I asked to speak to the manager & got such a sarcastic & snotty response! Absolutely unprofessional & uncalled for! Gage, who does all the hiring, firing, scheduling, & ordering, I get to be irritated when you disturb me- you do not get to be rude to me because you did not respect my noted request to not market to me! May you also have the "blessed day you deserve" & I'm so glad that your are just being happy with all customers. This is why I go to corporate stores- not franchises.

I have now written this review three times and for some reason, it doesn't showu up, I'm assuming…read more ( my phone) so this is my last attempt , as I have a difficult time texting. This will be a little lengthy, but I can guarantee you it's not the whole story and this is bad enough, I have insurance through Verizon which is Asurion my phone started having problems and I used my insurance to get a replacement. Not once but twice, I was sent a different phone which was so much smaller than my original phone and I needed a large phone because I have been in a work accident and it affected my eyes severely,that being said- I went into Verizon to ask them what I could do maybe they could help me? Well they said there was nothing they could do about it even though it's their insurance but... they said they could help me get a really good deal on a bigger version and also throw in a tablet and a smartwatch for free only having to pay $10 on the month on each item well that was a lie nothing was free my insurance is $25 a month for Verizon home and $20 a month for my phone insurance I went in there telling them about this accident I had been in and what circumstances surrounded why I needed the same size phone I had

This has got to be the most incompetent telecommunications company around. Their lack of security…read moreis truly shocking. They allowed my phone number to be ported to a hacker. They retrieved it, I set up a pass code. After this, not once, but twice, the hacker reaquired the number by simply calling CenturyLink. If you are using this company, I highly suggest that you reconsider and find a secure provider.

Much like many of the other reviews, I would leave ZERO stars if I could. Countless appointments to…read morehave our BUSINESS phone lines repaired, just for no one to show up after text and email confirmations. We also tried to ADD internet to our account, literally tried to give them more money, only for them to never show up...3 TIMES!! There is never a satisfactory answer as to why our tickets keep getting cancelled. Please, avoid this company if you have any other options.

This box is expensive. It is not for everyone and if you get behind on payments you will be very…read moresorry. All of these conclusions are based upon an experiment I did against AppleTV. If you cannot live without sports, I have bad news for you. There is no option but to get a box. If you are not a sport butt, you can live with AppleTV with Netflix but you usually are three to four days behind broadcast. But what are you supposed to do for Internet? I did the DSL for a month and was seriously disappointed. Cable internet is vastly superior to anything with the exception of fiber. Xfinity box brings the best of all worlds into one box. It streams on demand, records series schedule and has local news screen savers. Yes it's expensive but I couldn't go back.

less than 1 star ! Their customer service is beyond frustrating. The overseas reps barley speak…read moreEnglish and constantly talk over you. Ask a question and they answer with something that has nothing to do with your question, over and over ! In my area there is no competition, that's the problem !