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    Verizon

    2.1 (9 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 week ago

    Services - Verizon

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    10 months ago

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    Verizon S.

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    8 months ago

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    2 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    T-Mobile

    T-Mobile

    (4 reviews)

    $$$

    Title: Charged Thousands After Cancellation - Documented and Still Unresolved…read more I selected T-Mobile Internet because it was marketed as a reliable alternative to providers like Spectrum, with the flexibility to start and stop service without long-term commitment. Unfortunately, the service did not perform as advertised, and the billing practices that followed have been far worse. From June through October 2025, the service was unreliable: Frequent resets were required Performance was inconsistent It was not suitable for business use Because of this, I canceled service on October 17, 2025. From that point forward, I experienced ongoing issues that remain unresolved: Billing continued every month after cancellation Equipment return instructions were delayed for months Multiple follow-ups produced no resolution In an effort to resolve this properly, I went in person to a T-Mobile store on February 28, 2026. I was explicitly told the account had been fully disconnected. Despite that: I was charged again on March 2, 2026 And again on April 2, 2026 I called again in April and was once again assured: The account is disconnected A refund is being processed Neither has occurred. At this point, I have been charged over $2,600 after canceling service. The most frustrating part is the pattern of interaction: Representatives are consistently polite They acknowledge the issue They promise resolution But no action is taken This creates a situation where the customer is repeatedly reassured while the problem continues unchecked. This is not an isolated billing error. It reflects a systemic breakdown in service cancellation, billing accuracy, and internal accountability. I strongly advise anyone considering T-Mobile Internet to: Document everything Do not rely on verbal assurances Closely monitor billing after cancellation This issue has now been escalated through regulatory channels due to continued billing after confirmed cancellation.

    If you are military, avoid this company like the plague. The sales associates downright scammed us…read more- their corporate people confirmed this today. We signed up for international plans and even added a line for our daughter (that we were told was essentially free with promotions towards her phone - otherwise we wouldn't have added her plan). It's been 23 days, we received our first bill and it's TWICE what we were told it would be and we are being charged for her phone and plan. They are telling us our only option is to come back to the states to the store we weren't to, to have it fixed (we JUST got to our duty station overseas so that's not going to happen) and the lady on the phone said there's nothing they're willing to do otherwise - even though they fully admit the store sales associates scammed us and/or gave us wrong information. Needless to say we will be cancelling our plans and moving forward with another company. I am super disappointed in the lack of customer service and dishonesty of their corporate store.

    Verizon - mobilephones - Updated May 2026

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