This Business is Top Notch when it comes to Customer Service! They replaced the screen in my new…read moreiPhone while I waited! The do all types of repairs on phones and tablets! They also Buy used Cell Phones and have a large inventory of new and refurbished phones for all carriers! The also have Carrier Unlock Services you can pay for and Account Lock Out Services! I know I'd rather just pay them to get my phone unlocked if I forgot the password! The 2 guys who work here are awesome and super helpful! They also have a large inventory of accessories from headphones to cases so go check them out!!!

I took my phone to Unplugged Wireless and they were able to fix the problem quickly, and…read moreaffordably. I've known several people who have taken their phones in for screen replacements and other issues. I have never heard a negative word about this place.

The people that work there are great Optimum got $120 payment from me thru bill pay the third they…read moredecide to take out of my savings $104 extra on the 5th which made me go in the minus it's corporate that will screw you over and leave you with $50 to live on for 3 weeks. So I cancelled auto pay they said we can't refund your money so I said send me a check then for what you owe me. Employees in Kanawa City fun to be around but have to come from a funeral dress in black go to Optinum then to the bank then back to Optinum was on the phone spent 2 hours there burning up. This was fraud and they know it....corporate.

Why do I have you ?????? Yes I enjoy the Wi-Fi but Everytime I turn my TV on for cable I get a "…read morethe changes to your settings could not be saved please try again later" wtf am I trying for cable ??? A black box I have to press ok on every 30secs. WTF do you do for me that no other Wi-Fi company can do. Yes I unplugged my box I reset it. So please tell me what do you do for me as a customer that I can't get else where?

He has been my "go to" computer/iPhone guru for years. Skilled and helpful. Always friendly and…read morewilling to guide a technically limited customer. Fees fair.

My MacBook needed a battery replacement. Arthur replaced the battery and had the machine back to me…read morein under two hours; he even cleaned up the keyboard and screen. Nice guy--good work.

I bought a iPad recently here and it stopped charging after a month of use (of course it stopped…read moreworking after the free 30 day warranty) don't know how a new iPad has charging issues unless it previously had them and they fixed it.

My husband's cell phone quit working completely out of the blue and wouldn't even turn on. I took…read moreit here this morning. He took a look at it and said "oh it's just a glitch". Worked his magic and it works beautifully. Excellent service. Very nice guy.

My wife and I visited this AT&T store to buy a phone service plan for her handicapped brother…read more We had no idea where to start. That is when we met Andrew Cochran and he took over from there. Andrew went above and beyond what was required of him to help us. Andrew was very patient with us and guided us through the process. He was awesome! It is employees like Andrew that will keep me coming back to AT&T! We had an excellent experience. Gary & Sandy

Do you enjoy long waits? Then the AT&T store in Kanawha City is for you…read more The employees are waiting on customers, but they are spending too much time in idle chitchat with customers. After a 40 minute wait, we are no closer to getting a new phone.

I'm not sure where my review went, so I'll repost it…read more This mall is either dead or dying. The closed shops are walled over so it looks like long corridors. The one restroom I could find was on the third floor, by the small food court. The inside is spacious and bright, so if you're just wanting to walk around in air conditioning with a stop at Starbucks, then this is certainly the place for you.

Not much left of the once busy Charleston Town Center. Only one anchor store remains. The food…read morecourt is half the size it was years ago. Plenty of boarded up store fronts. Plenty of buns hanging around. Not much foot traffic.