I received great service. I traded in for a free iPhone 15 and upgraded to 256 gb for just $7 more…read moreon my bill. My bill went down overall and I used to have an iPhone 13 with 256 gb. The staff was very helpful and able to have a great conversation while waiting for the transferring process. I also bought a phone case and screen protector with her recommendation and told me to keep cases and receipt for lifetime warranty for the accessories. Service was quick and not rushed at all thanks to the full staffing helping customers that are not in line waiting long. Thank you Verizon of Madison for the helpful service!

I Gotta say I love the store is appointment only I hope they keep this forever it makes it easy to…read moreget what I need done as I can just schedule appointment through my phone

Michael is a genius! Please please please bring you cellphones here to this location for repairs…read more Very reasonable price to get your phone back up and running nicely. Michael kept me up to date on the status of the repair. Knowledgeable about electronics and can explain to you in simple terms what the problem is. We will use his repair service for all of our cellphone needs.

I had a phone battery replaced there once with a new one. It was a good price and good experience,…read moreso I gave them a shot to replace the hard drive in my wife's laptop when I saw a coupon for faculty members at local schools and tied to classes moving online due to the coronavirus. (My wife and I are both faculty members at a local community college). A screenshot of the coupon is posted here in this review. I was quite dismayed to be told at the desk that not all emails this business' corporate entity sends out are actually honored at the individual stores. This was despite a brief phone conversation with Employee A telling me it would be honored. In short, they're not talking care of the customers at all if a self-described manager (Employee B, in this case) talks to a customer as if they're an idiot and makes it their problem that the store and corporate don't see eye-to-eye on the topic. Employee B tried to turn his back on me at the counter, which wasn't a smart thing to do for other reasons, but I persisted. All coupons should be honored at all locations, else they shouldn't be emailed to people on their email list. Bottom line! They get three stars here simply because they beat Best Buy's price on the hard drive replacement. Still, and sadly, it's one of those small businesses where your level of customer service will depend mightily on which employee(s) you happen to deal with. And, apparently, how corporate and the individual stores feel about each other at any given time.

terrible customer service they don't know how to run a gun properly to get it released and want to…read moreblame it on ATF

Good guns and good prices. I got a fnx 45 tactical in like new condition with accessories and…read moreoriginal case for $800. It's a $1400 gun.

Hadn't been in years. My little had an appointment. We checked in. She was seen in a timely…read moremanner. The staff was patient was my child who was very nervous for some reason. After the Doctor's check, we picked out glasses with their assistance. All in all the appointment may have been less than 1.5 hours. That's not bad in my opinion. I'm glad Dr. Bullin is an option for Jacksonians needing vision care.

I needed to buy a new battery for my SUV. I called them to make sure that they had the necessary…read morebattery in stock before I left home. It was nice to have someone that was both friendly and knowledgeable to answer the phone. When I arrived, all I had to do was to pay for the new battery and sit back and watch the clerk to install the new battery in my SUV.

this is the worst place to go they never give you the right stuff never go there i went up there to…read moreget some tail lights and they gave me the wrong ones 3 times and they are always in a bad mood and don't get me started on a oil filter they have no clue what they are they hit pic one up an say here you go and the guy with a pony tail is a dick

I didn't have high hopes from my first glance, but the salesman was absolutely brilliant. He fit…read moreme perfectly and was the very best. I'm super happy with my experience

Excellent service! They put me on a machine to find my perfect size. I purchased a boot, 2 pairs of…read moresocks, an insole, and some spray to protect my boots. There were 3 associates working. The one that helped me said his name was Joshua. I don't know the other 2, but they were helping others.