I will try to keep this brief, but it could be a limited series on Netflix. First, I wish there was…read morea "0" rating, but "1" is the lowest. I have been a loyal Verizon customer and had a business account for over 30-years. We finally decided to get rid of our hard wired wi-fi router and go with a 5G device. I went to my Corona Verizon store and (Frank) provided me the router. I have always had unlimited data on all my devices. After the first month with the new router, I received my monthly statement and was surprised to see $1500 in data charges. I went back to the store to show them the bill when they realized they gave me a 4G router, not a 5G. They apologized and switched me out to the correct router. When I asked the store manager (Fabian) about the charge he said to just call customer service, and they would take care of it. Customer Service (based somewhere in Asia) told me they would handle it on four different occasions. I started receiving threat notices from the Business Financial department. I started calling them and had as many as five conversations with their representatives, all telling me it was being handled. I told them I was getting "past due" text notices from Verizon. Not to worry, they said, it was in process. I trusted them at their word (Gail, Sera, etc.). Then on Monday, January 20th, they shut off my service. No warning, no phone call from them, and we were amid Santa Ana winds and out of control L.A. wildfires. No way to communicate with our daughter who just days before was under mandatory evacuation orders from Hollywood. We immediately went to AT&T and switched over all of our Verizon accounts. The customer service at that store was amazing (thank you Vince). I am in the process of taking legal action against Verizon. Sincerely, Bob Jacques

I went to the store to pick up an item I ordered online and it was a very pleasant…read moreexperience....the salesperson was very courtesy and friendly will definitely recommend this store to anyone!

Our company has been completely satisfied with the prompt attention and expertise which the members…read moreof TeamLogic IT have provided us with. As an organization which relies almost totally upon web-based technology, we couldn't be happier with the service receive. Evelyn Alexander Bishop, Inventive Property Management Company

From the owner: Named two-time MSP of the Year, TeamLogic IT is a national provider of technology solutions that…read morebusinesses rely on for best-in-class managed IT services. Local offices provide companies of all sizes with the IT support they need to minimize downtime and improve productivity. Our IT services include proactive cybersecurity protection, cloud computing, backup & disaster recovery, business continuity, mobility, IT procurement and consulting services. Whether a company needs IT outsourcing in its entirety or supplemental to their own internal IT activities, our team gets the job done. With nearly 200 independently owned and operated locations across North America, TeamLogic IT fills the void in the marketplace for a trusted technology advisor.

I called the number provided on this website and was told it would be $1000 to fix a broken phone…read morescreen & then was hung up on. Very unprofessional.

Very friendly, patient, and down to earth staffing. When I…read morewant a phone for a good price I come here and there repairs are pretty good as well.

Michael is a genius! Please please please bring you cellphones here to this location for repairs…read more Very reasonable price to get your phone back up and running nicely. Michael kept me up to date on the status of the repair. Knowledgeable about electronics and can explain to you in simple terms what the problem is. We will use his repair service for all of our cellphone needs.

I had a phone battery replaced there once with a new one. It was a good price and good experience,…read moreso I gave them a shot to replace the hard drive in my wife's laptop when I saw a coupon for faculty members at local schools and tied to classes moving online due to the coronavirus. (My wife and I are both faculty members at a local community college). A screenshot of the coupon is posted here in this review. I was quite dismayed to be told at the desk that not all emails this business' corporate entity sends out are actually honored at the individual stores. This was despite a brief phone conversation with Employee A telling me it would be honored. In short, they're not talking care of the customers at all if a self-described manager (Employee B, in this case) talks to a customer as if they're an idiot and makes it their problem that the store and corporate don't see eye-to-eye on the topic. Employee B tried to turn his back on me at the counter, which wasn't a smart thing to do for other reasons, but I persisted. All coupons should be honored at all locations, else they shouldn't be emailed to people on their email list. Bottom line! They get three stars here simply because they beat Best Buy's price on the hard drive replacement. Still, and sadly, it's one of those small businesses where your level of customer service will depend mightily on which employee(s) you happen to deal with. And, apparently, how corporate and the individual stores feel about each other at any given time.