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    AT&T Store

    3.0 (4 reviews)
    Open 9:00 am - 8:00 pm

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    Verizon

    Verizon

    2.3(3 reviews)
    2.2 mi
    Available by appointment
    Shipping

    I will try to keep this brief, but it could be a limited series on Netflix. First, I wish there was…read morea "0" rating, but "1" is the lowest. I have been a loyal Verizon customer and had a business account for over 30-years. We finally decided to get rid of our hard wired wi-fi router and go with a 5G device. I went to my Corona Verizon store and (Frank) provided me the router. I have always had unlimited data on all my devices. After the first month with the new router, I received my monthly statement and was surprised to see $1500 in data charges. I went back to the store to show them the bill when they realized they gave me a 4G router, not a 5G. They apologized and switched me out to the correct router. When I asked the store manager (Fabian) about the charge he said to just call customer service, and they would take care of it. Customer Service (based somewhere in Asia) told me they would handle it on four different occasions. I started receiving threat notices from the Business Financial department. I started calling them and had as many as five conversations with their representatives, all telling me it was being handled. I told them I was getting "past due" text notices from Verizon. Not to worry, they said, it was in process. I trusted them at their word (Gail, Sera, etc.). Then on Monday, January 20th, they shut off my service. No warning, no phone call from them, and we were amid Santa Ana winds and out of control L.A. wildfires. No way to communicate with our daughter who just days before was under mandatory evacuation orders from Hollywood. We immediately went to AT&T and switched over all of our Verizon accounts. The customer service at that store was amazing (thank you Vince). I am in the process of taking legal action against Verizon. Sincerely, Bob Jacques

    I went to the store to pick up an item I ordered online and it was a very pleasant…read moreexperience....the salesperson was very courtesy and friendly will definitely recommend this store to anyone!

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    AT&T Store - mobilephones - Updated May 2026

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