I hate this Verizon so much. Recently, my phone fully died and wouldn't even turn on. So I went…read moreinto Verizon to see if they could help. They couldn't, so they tried to sell me a brand new phone. The phone I needed to get fixed wasn't even a year old. I asked if it had a warranty, and they said no. I was in there for two hours and eventually, I went to Best Buy, and it turns out the phone did have a warranty. I will not be going back.

I had superior customer service from Josh and Drake today. They answered all of my questions and…read moredirected me to the best purchase. I highly recommend this business.

Said he could do a repair while I wait. Well, I waited a week, did not return phone calls.read more

From the owner: Mr PhoneRepair- Buy Sell Trade BELLBROOK " Cracked Screens…read moreto Smile Restored: Choose Mr PhoneRepair!" - Phone repairs in 10 mins - Affordable & Luxury Phones - Apple Watches, Ipads & Laptops - No Credit Financing Available

They have no idea how to even fix a phone. Please do not go here. This place needs to be shut down…read moreafter refusing to fix my cellular data that they had messed up themselves. When I went back to try and have them solve the issue they said they couldn't do anything about it. This is just wrong of them. Please NEVER go here no matter what. This place is a scam

My fiancé, at the time, and I went to this little Cell Fix booth in the middle of the mall. I don't…read moreknow the guys name who had "helped" us out but he was young and short. The young man speaks with a thick accent and we can just understand him enough for him to make a sale. We go through the details of how my fiancé's screen was cracked and he needs a new one. The man tells us the screen will cost $400 and some odd tax. He begins to write down the information which will be our "receipt" on a piece of blank white printer paper. Since we will not be able to keep the receipt we both take a photo of the piece of paper. The young man starts to laugh and says, "Oh yes. Hahaha take a picture yes. Hahahah!" We Just smile and my fiancé pays him partial payment. As we start to walk away the young man yells to me. "Hey! Where are you from!??" I get asked this question a lot. I've had people guess I'm "Texan" (if that's even a race), Mexican, black.... you get it. So i tell him I'm Chinese. He laughs even louder and points at both of us saying, "I've never seen a couple like you!!" As he continues to point and laugh. Later that week my fiancé goes back on his own and gets the screen fixed and pays the rest of the payment. Fast forward to 4mo later. My husbands screen is popping off. Not cracked. Just. Popping off the frame. We go back. The young man is there with another worker this time. We talk to the same young man and tell him we had him fix the screen 4mo ago and now it's popping off already. The young man looks at us and laughs saying "Oh no. It is your fault. You probably dropped it." Small talk for a minute. Then he points to an old hand written sign on note book paper behind the register that says "Return policy 7 days." And that was our experience with Cell Fix.

Absolute HORRIBLE customer service! I've been to this store twice trying to upgrade my phone, only…read moreto be told the sales associate was the only one on the floor. Ridiculous!! I'm sick and tired of businesses taking our money and giving us the bare minimum in return. Needless to say, when this transaction is over (if ever....) I will not be coming back here. Last time I drove to Celina for customer service. May be the same thing today. Do better AT&T

When we switch from cricket to at&t we were told that we could get a deal amd give us 3 lines for…read more110.00 dollars. And were told that our phone would cost like 11 to 13 dollars each and protective coverage be under 10 dollars for each. After a few bills our bill was over 200 hundred some dollars. When i went to ask about our bill why it was so high and how come we did not get the deal then they turn around said we wont get the deal because we switch from cricket. Then my daughter broke her phone and we called the insurance dept. That handles broken cell phone from at&t we got my daughters phone replaced we got an email from at&t that they never recived my daughters phone and when my wife called them they said yes we did find and then offer my wife to by two tablets for 27 cents each. My wife was getting sick of the lies so last night we switch wireless providers. They try to give us the wrong transfer pin. Then when we looked at the bills my wife was paying over 20 dollars for her phone when they told us it would be 11 dollars for my wife phone. Now they are saying we owe 145.00 dollars for the tablets when they told we can by them for under a dollar. I dont recommend to go to at&t

They repaired my phone screen and the camera came back with dust behind the glass so my front…read morecamera is ruined. Asked to fix the issue and they offered the service for $180

Ran into several people who were happy with this organization…read more I was impressed. M interaction was favorable as well, and I'll be back to do the more business

They have a wide variety of services and a good, home country style vibe. You can see good MacBooks…read morefor a few hundred bucks and they also can repair them. I also got my iPhone USB-C charging port cleaned out in less than two minutes!!

Very helpful the service was great I will come back to see you again!!! Thank you christiana!read more

The sales associate Christiana was very friendly, answered all my questions an explained the hole…read moreprocess of switching to Verizon wireless step by step. I really feel like I can count on her for any questions or issues I may have in the future. Thanks Verizon wireless for making my cell company switching go so smoothly. Will definitely recommend to friends an family!

We had a lost phone that was actually found so we went to the Verizon store to find out how to have…read morethe information reinstated and how to return the replacement phone. Van was so helpful and efficient. He got everything reinstated and told us how to return the replacement phone. Everything went very smoothly and Van was understanding and very patient with us.

The day started out with my phone falling in the lake and, what could have been a horrible…read moreexperience, turned out to be the best thanks for Larissa and the staff at the Port Clinton GoWireless store! Larissa was so helpful in getting me set up with a new phone literally within an hour after I called ~ and was able to transfer everything from my old phone (which was a life saver!!!). She explained everything I needed to know about the phone, cost, etc. and she truly made the experience a very good one. I highly recommend her and this location!

A COMPLETE SCAMMER! I'm not the type to leave a review like this but other consumers need to be…read moreaware of my experience. I SEVERELY REGRET DOING BUSINESS WITH THIS "COMPANY." I hired Trojan Tech 2U for a phone repair and they scammed me. Trojan Cellular and Trojan Tech 2U are affiliated with one another, both of which are dishonest and should be avoided. I received messages from the same phone number claiming at times to be two different people. First it was "Brooke" in "Front Office Scheduling," then it was Jason, the guy who actually showed up to do the repair. I paid for a screen and battery replacement for my iPhone 11 Pro, which I thought was done correctly until I realized my Face ID stopped working. I let him know of the issue so he came back and "reseated" my existing Face ID assembly the next day but it stopped working again within an hour. I also reported my battery health and functionality didn't improve after he supposedly replaced it so I believe he lied to me about replacing my battery. I have no way of confirming this myself and he denied lying about it. I was told I would have to pay $100 for a new Face ID assembly and the labor for it to be installed but I refused and claimed he caused the issue when he had my phone open and worked on it (obviously) so the repair should be covered by his 90 day warranty. After several weeks of back and forth, he finally claimed he would fix this issue under warranty and free of charge but when I attempted to schedule this service, he ghosted me. I tried following up multiple times and was ignored. I ended up spending about $300 for a decent screen replacement, but my battery health remains the same and now my Face ID doesn't work. I should've continued using my phone with the cracked screen and saved my money. Don't make the same mistake I did by allowing this dishonest man to work on your device. He will take advantage of you, especially if you aren't very knowledgeable in tech. I have record of all my interactions and will be pursuing a case in small claims court.

Horrendous. Was told I'd receive an OEM screen replacement for my Galxy S23 Ultra, was instead…read moregiven an aftermarket screen with no fingerprint sensor and still charged more than what an OEM screen is worth. Dude also stole my S Pen. Steer clear.

gina is a wonderful representative and has been very heplful with all my line upgrades and billing…read morequestions

Broke my NEW iPhone by forcing the sim card in the wrong way THEN they told me that they would have…read moreto have a replacement phone sent to me in the mail. Nothing like lack of care for someones property on your part and having wait for another phone when it had nothing to do with my care of my NEW phone that I paid in full on my part. I'd give this place a lower star than a 1/5 but I had to round up on Yelp.