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    Verizon Authorized Retailer - Wireless Zone

    5.0 (3 reviews)
    Closed 10:00 am - 7:00 pm

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    Best Buy - Bethel Park - As you can see the tire is intact, the innertube blue and caused me to crash.

    Best Buy - Bethel Park

    (33 reviews)

    $$

    I am basing this review on my Black Friday shopping experience…read more I always have a good experience at Best Buy. The employees are always helpful and friendly, but I expected far less on Black Friday - technically Thanksgiving. It was hours after doorbusters, near closing, these poor employees missed out on time with their families, heck I would have understood if they were miserable. This was my first stop of many and they set the bar so high no other store could compare. Management must have been passing out candy because these employees were all a dream. From the young man in the TV section who cautioned me against my choice and directed me to another (Which I love) to the other young man in gaming that helped me (as a writer) find the perfect keyboard. The check out girl was so pleasant and smiling. What could have been a typical, tense night of shopping was set off wonderfully by the well informed, super helpful staff of Best Buy.

    Tried to get a hold of the local Geek Squad. Got an AI assistant. Horrible. Hung up on me twice…read more Didn't know the Geek Squad fixed cell phones. Wouldn't transfer me to a person. When i finally a person i had a headache and was yelling at them. Not their fault. What should have been a 5 min phone call too over 30 minutes. Get rid of the AI assistant. Give us a real person. Will not use Geek Squad again due to inability to talk to someone competent without jumping through hoops. The companies that don't go to AI assistants will stay in business. All the other ones will go out of business. Personal care and competence still matters a lot.

    Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated May 2026

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