I bought my daughter an apple iphone. I went in to get help setting it up and Logan was a great…read morehelp. He didn't even charge me for the sim card

I highly don't recommend using them... The service is good yeah but the plans are shit along with…read morethe service you get there the staff is meh and over all can't recommend.

Went to cancel service guy sitting inside with door locked@ 10 AM. Finally gets up to open door at…read more10:10 when there are multiple customers waiting. I tell him I need to cancel service he says this can only b done over the phone....... Really?????obviously not interested in customer service

I came into the store to get a phone number that was in my name in order to receive pressing…read moredocuments. I didn't need this phone number to send more than 2 texts- maximum. Brady Bollinger, the sales representative, assisted me, and assured me that I was receiving the cheapest plan possible. I went to cancel my account, and Brady had actually set me up with the Rolls Royce plan- hotspot, unlimited data, 5G plan etc. I used less than 11 Kbs of it total. When I went to cancel over the phone they let me know that this was irreversible and that they couldn't do anything about the cost. I had the number for less than a few weeks. When I called the store to discuss it with Brady he was dismissive. Be sure to ask a lot of questions if you find yourself at this store.

This Gamestop does not have a hold policy for trades. I had about $800.00 worth of stuff stolen and…read moreit was traded at this location. I had found out about the theft about 5 hours after it had happened but they had already sold a bunch of my stuff. A matter of fact the person that stole from me was convicted but I still did not get any of my items back.

Poor customer service. Honestly it's not their attitude or their personality it's just how they…read moremanage their time and customers. They are SLOW, even if you know what you want expect 45 minutes which is a bit much. 1 guy made 5 trips to the back in one sitting even though the product was with him at the counter. And then naturally lines form but this store doesn't take your name or anything like that, just helps the next random person even if that person just walked in and 2 others are just standing there. Just the worst experience I have had personally with a phone store. I guess they are usually locked in. I am thankful I had options.

From the owner: Visit the T-Mobile store in Warsaw and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2532 Walton Blvd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Great, fast service and the two women who waited on me (Vicky was one name and I've forgotten the…read moreother) solved my phone issue in minutes! My 2-year old Android phone had quit working week ago...went blank and I lost a lot of info. Couldn't use at all. A Verizon tech online was able to bring a lot of the apps back, but it still wouldn't make calls or texts. After a visit to the Fort Wayne Dupont and Lima roads Verizon storefront where I got NO help whatsoever (that's another kind of review), I was in Warsaw today and stopped by the Verizon store on U.S. 30. 5 stars to the staff at this storefront! --Vivian, Churubusco

Awful service, sales team lies and appears to be encouraged to lie by the management. We were…read morequoted for a new phone and when bill arrived it was over $40 more a month than quoted ... they openly accept the quote was wrong but refuse to honor it or do anything to help fix the problem. Barb (the manager) will not return calls. DO NOT USE THESE GUYS ... go directly to Verizon online and deal with them directly or better still go to a different service supplier

Went in a couple of weeks ago. I had been having trouble with my phone's charging port. The fellow…read moreat Phone Hospital quickly pulled a ball of lint out of the port, double checked that it fixed it, and didn't charge me a dime. Fast and friendly service. I'll definitely be coming back here when I have more serious problems with my devices.

Replaced my s22 charge port for under $100. Oscar was great at describing everything with up front…read morecost and didnt mind me watching the repair. In and out in under 20m!