Good service and prompt scheduling.Reasonable prices as well.... photos included ...all new parts…read moreincluded

He does good work and my insulation works as it should…read more He's fair and does the job asap I recommend him for any plumbing issues.

Super friendly service. Cheaper than Kinetico. Very responsive and knowledgeable. Fast and done…read morewell

Don't bother with these guys. I needed a seal pack in my softener. From the first moment they tried…read moreto "upsell" me. Telling me that I needed a new unit. The guy even left without even consulting me. Told my daughter instead. Who had nothing to do with it. I called him after my daughter called me and told me he had left. Told me that the bypass switch had a leak and could not be fixed. Luckily I knew better. Had him turn around and go back and install the seal pack. $585 dollars later, the unit works perfectly. WITHOUT spending $2300 for a new one! Paid $200 down immediately. Two weeks later I get the revised bill with $10 in interest charges and a finance fee!! TWO weeks, not two months. I will never recommend them to anyone. Just find a plumber to fix your softener. Unless you want to be upsold a new system for no good reason. Better yet, go to their competitor.

These people are not licensed and bonded plumbers, and I mistakenly assumed they were. Do not make…read morethe same mistake I did! Their technicians moved our water heater to make room for the water softener they installed and cracked the water heater's inner tank during installation. Additionally, when moving our water heater they decoupled a joint in the water heater's exhaust line, therefore causing carbon monoxide to vent inside, instead of outside. I was reassured Culligan would handle everything and resolve the damage done by their poorly trained technicians. Genuinely thought they were going to step-up and make everything right, but it has been the complete opposite experience. Technicians came to our home and confirmed the installation was done improperly and said their manager would reach out with a resolution. Instead the manager avoided the situation and dodged calls until I was able to reach out to their insurance provider directly. I've had an open insurance claim with them for nearly two months and to date, our water heater has failed, which I paid to replace, and their equipment is still in our home, they have not picked-up, even though they were told the equipment was to be removed during 30-day satisfaction period. Again, they are not licensed and bonded plumbers and do not know what they are doing. Responding to Culligan: Once you sent two senior Culligan technicians to inspect the damage, which they confirmed the damage and your failed Culligan installation, I was told a Culligan manager, Adam Melson would handle the situation, implying direct resolution for the damage done by Culligan; instead he was never available when calling directly nor would he return calls. You clearly avoided the situation, and it was only after I initiated an insurance claim, on your behalf, did he return a call. For what it's worth, or to whomever reading, only your sales representative and technicians that inspected have apologized, nor you or Adam have apologized or even feigned any empathy for the damage done by Culligan. Your response here equally reflects the lack of care and recklessness Culligan offers when being invited into someone's home. The damage occurred in June 2026, and according to your insurance provider they are still investigating, which one can only reasonable assume it's because of delays and dishonesty on your end. You yourself have pictures showing our water heater was undamaged prior to installation, have you shared those with your insurance provider?

Without a doubt, the ABSOLUTE worst customer service that I've ever experienced. The ladies…read more(receptionists) that answer the phone, are complete idiots! They can't even do basic math. Very rude and very unprofessional.

Fred made his annual service call. On time, professional and this year wearing a mask…read more Fred is always provides great advice and is a wonderful resource. Highly recommend AIM and especially Fred.

Wonderful product and service. Fred is fantastic. Been dealing with them for several years and…read morewe are very happy.

This is a professional organization that is honest and dependable. They provide and install what…read moreyou need and not more than that. I had them replace softeners in two homes and would not hesitate to "One Call" them again!

This company is the nicest and most compssionate people we know in the business. After spending…read more24/7 with my husband in the hospital for a month and not being able to take care of things as we should at home our water softener 5 days before Christmas flooded the room it was in and our bedroom and quit working. They came out within an hour as promised but it could not be fixed. We may be without a water softener for quite a while due to lack of funds but we have gained trust for a company that keeps their word and not pressing anyone to purchase like some do. Thank you One Call Water you come highly recomended by us. Sincerely, Joanne Allen

Starting with the initial sales call, very friendly and no smarmy pitch. Installed within a week…read moreand the installer was very friendly and professional. About a month in, we had a minor issue on Christmas Day so I filled out the online contact form, crossing my fingers that they would get back to me next day. Within a half hour I got a call from the owner! Again - on CHRISTMAS DAY!! Service was out the next day and took care of everything. Super impressed and am so glad I chose Hawkins!

Hawkins is a fantastic company to work with. Everyone from the people answering the phones, to the…read moreperson who came out to test our water, to the technician who installed our equipment were courteous and thorough. Calls and questions were handled promptly and our water has never been better. We would not hesitate to recommend them to anyone. Bill F.

Who cancels 30 minutes before your appointment?…read more Tim does! Requested service at my cottage for a few smaller things. An hour into my drive he calls to cancel stating a couple of emergencies. Very disappointed with service and lack of character.

Responded promptly Transparent in diagnostics…read moreVery knowledgeable Pleasant interaction w tech

Kevin Canney came to my home the day I called to say my old water softener had quit working . He…read moreshowed me the metal filings and said this particular water softener was no longer being manufactured and with the age being 13 years it was time to replace the softener. I had a time crunch requiring the new softener to be the next day. Kevin assured me the unit they sold would be great and could be installed the next day! Perfect for me. The installer who came the next day was very kind and professional and within less than two hours my new one was installed and ready to go and my old one was hauled away. Canney's Water Solutions has been delivering salt to me for the past 13 years so I knew I could trust Kevin Canney to take good care of my needs for the new softener. I recommend Canney's Water Solutions for your water softener needs. Great value....great service!

Canney's has always provided prompt, competent, and friendly service. We have used them for years…read morefor our water softener and the delivery of water softener salt. They even helped fix a plumbing error committed by someone else!

Standard Water Systems has maintained the well, pressure tanks and delivery system in my rural home…read morefor over 25 years. They are responsive, reliable and always do first class work - the best in the business.

From the owner: We have been in business since 1992. We service our Southeast Michigan and Northwest Ohio. We are a…read morewater treatment service and supply company based out of Ottawa Lake, Michigan. We specialize in Water Treatment, Water Softening & Purification. Removing unwanted biological contaminants, undesirable chemicals and gases from well & city water.

Filled our pool. Great trustworthy guys. They were on time and kept us in the loop on what they…read morewere doing.

From the owner: We deliver clean water for residential swimming pools and spas, along with bulk water delivery for…read morecommercial and industrial needs