Needed a water softener replacement badly for a while. Called Larry's number and was quickly…read morescheduled for a visit to check it out. He is prompt, professional, knowledgeable, friendly, and patient. His wife is a very nice lady and quick to return calls. I would never use anyone else after this experience. I am so thankful for Larry and his service. As soon as everything was installed the results were instant. He goes above and beyond. He even helped my dad bring in groceries lol If you need help with what they provide, this is the way to go!!!

Larry's came out Thursday, on time and fixed my softener. It was a minor repair, he was able to fix…read moreit fast, was very nice, changed $60.00. Last time I had someone out to look at it was over $100. And no repairs were made, just reset it! Will only use Larry's if need something again

We had a garbage disposal replaced. Dakota was knowledgeable, willing to answer questions, and…read moreefficient. Overall it was a positive experience and we'll be calling him if more major plumbing work is needed.

So far, I'm pretty pleased with the job Armored Plumbing did on replacing my faucets and shut off…read morevalves. The owner was very knowledgeable and capable.

Starting with the initial sales call, very friendly and no smarmy pitch. Installed within a week…read moreand the installer was very friendly and professional. About a month in, we had a minor issue on Christmas Day so I filled out the online contact form, crossing my fingers that they would get back to me next day. Within a half hour I got a call from the owner! Again - on CHRISTMAS DAY!! Service was out the next day and took care of everything. Super impressed and am so glad I chose Hawkins!

Hawkins is a fantastic company to work with. Everyone from the people answering the phones, to the…read moreperson who came out to test our water, to the technician who installed our equipment were courteous and thorough. Calls and questions were handled promptly and our water has never been better. We would not hesitate to recommend them to anyone. Bill F.

Without a doubt, the ABSOLUTE worst customer service that I've ever experienced. The ladies…read more(receptionists) that answer the phone, are complete idiots! They can't even do basic math. Very rude and very unprofessional.

Absolutely the WORST customer service you will ever receive. The water softener itself is great…read more The installation was great. Need customer service? Good luck. My reverse osmosis quit working. Need service? Well, that will take 10 days - yes DAYS to reconnect to your WiFi. Billing issues? Good luck. I received a bill for over $400 (monthly payment is under $60). I was TOLD they changed ACH provider SIX months ago. Never contacted me - even with my email and phone number. When I called, obviously upset, they hung up on me. Very mature way to handle a customer trying to understand how on earth my bill is over $400. Oh and THEY never contacted me, but managed to charge me $17 A MONTH LATE charge for all the months they did not reach out to tell me they changed service for my automatic payment. I was told OVER SIX MONTHS they were going thru a list to reach customers. So, they couldn't email me? They couldn't call me in six months to tell me to re-register my automatic payment? $17 a month late charge for THEIR ERROR? Absolutely DO NOT RECOMMEND. Rudest customer service ladies you were ever find. I would give ZERO stars if possible.

Awesome place to get your water softener salt, they have a drive through!…read moreThe building was formerly a bank...pull up to the old teller window, place your order, pay the nice cheerful lady...a guy loads the salt into your car for you. Its too easy

Warning, Do Not Use this business. They do not Know what they are doing. Totally incompetent…read more The inside of this business is totally disgusting, and nasty. It smelled like wet dog. I think they are living in this building. I will be contacting the Health Department. I would give AQUA Systems a ( - 5) if I could.

I contacted them now over a week ago. When I called I was transferred to another person, I left…read morehim my details on his voice mail and asked him to call me back. Still have not received a return call!!

I highly recommend this business for any of your water testing needs and I'm happy to be the first…read moreto add this small company in Yelp. Although it is located out of Fort Wayne, IN, I worked with the representative from the South Bend location. The representative is named Dian and I cannot say enough great things about her work ethic and her ability to explain the issues in a sensible manner. She was always available by phone and text (even after normal work hours!) to assure I was getting the best service. We need to have the well water tested at my Dad's home as part of the VA loan selling process. We had a slightly elevated arsenic level over the EPA standards and Dian worked with me to better understand the situation and walked me through the process on how to remedy the situation according to county guidelines. Customer service like hers is rare these days and that is why I am giving a "first to review" shout out to this company and Dian as its exemplary representative. If you have any water testing needs, this is the first place to call!

Awesome, Awesome, Awesome!! Office staff, Deb and Daniel, are super nice and professional. I…read morereceived a phone call and message early in the morning letting me know the tech would be here between 8:00 & 8:15. Sure enough! Jeremy was here on time!! Talk about professional and knowledgeable; Jeremy is fantastic! He saw my eyes glaze over I'm sure, but he took the time to explain every detail of my water softener. In the end, the intimidation factor was gone, Jeremy built up confidence in me with the unit, and reassured me that if I had any questions that I could call the office and someone is there to help. This is the company to call for all your water softener needs! I highly recommend them! Thank you!

From the owner: Since 1967, Hawkins Water Tech has been the trusted, family-owned, local water treatment company…read moreproudly serving the Michiana area and surrounding communities. We specialize in expert water softener installation, service, and repairs for all makes and models, reverse osmosis systems, whole-home water filtration, iron and sulfur removal, and customized solutions for hard and problem water. Our comprehensive services include free water testing, softener salt delivery, bottled water delivery, and commercial water treatment solutions. Choose Hawkins Water Tech for personalized service, quality products, expert installations, dependable water solutions, and exceptional customer satisfaction—your clear choice in water treatment!