I have called Stanley Appliance Service for all of my appliance repairs. Chris is always…read morefriendly, prompt, gives great service and prices are very reasonable. I highly recommend them.

My LG washing machine wasn't working. I called Stanley Appliance Service. Chris came out a few…read morehours after my call. Great service at a great price. I recommend them highly.

My son and I bought a stove here. Saleswoman was very helpful but not hovering. She had a great…read morepersonality and had answers for our inquiries. We came back the next day to pick it up and four employees helped with loading it. They have scratch and dent appliances and used appliances in great condition. I highly recommend this business

Very satisfied! sent friends and relatives...they are also very satisfied! Good deals and good…read morepeople!

We decided that having to replace a 4 year old $2500. Samsung from Home Depot that shopping local…read morewould be a better choice. No, $1859. Tax, $175. Delivery/Removal fee $385 for the extra warranty and asking my nieghbor to be here because Thursday is the only day.... What did it get me when I called this morning two weeks after delivery when we finally figured out that the doors aren't level and now the gasket is worn slightly. A call back saying "if you'd like us to come out it will be $150 dollar service fee because door adjustment is part of delivery. "Door adjustment is in the owners manual or I can explain how to do it now." So here is my review, I WILL NEVER purchase another anything from you. Nor will I recommend your company and at every conversation I have about appliance replacement I will have this exact conversation verbatim. I regret having purchased an appliance from you as the customer service from someone in India is much easier to accept then the service you provided this morning.

We had a very poor experience with Camden Appliance -- Niles. The sales team did a great job, got…read moreus sold for two dryers, a washer, and a fridge. Very friendly. We actually upgraded for a nicer dryer on one of the options per their request. The Dryer is not good at all. Rarely completes drying the given load. Have to run it multiple times. The fridge broke down and stopped working within the first two months of having it. It is under "warranty," but don't let that confuse you. Because the warranty gives them no motivation (not profitable) to fix the product, the fridge has been broken for 5...going on 6 months without repair. Really bad experience being sold poor products.

Dennis is professional, courteous and timely. He returned my call the same day and got me on the…read moreschedule at a convenient time. He did the work quickly, efficiently and explained things as he went. He was priced fairly, and I will use him again as the need arises. And I recommend him as well. I also appreciated his conscientiousness in regard to dumping greasy water from my dishwasher...he made sure that it was over a fence so that my dog couldn't get to it.

Fixed our dryer. Fast, professional, excellent experience. Definitely a lifesaver; we were prepared…read moreto have to buy a new one. It's been a month and all is working perfectly.

Last year they came out and helped me with my refrigerator and this year. I'm hoping to have them…read morehelp me with my dryer element for my clothes dryer. The owner was very pleasant to talk to last year as he fixed my light in my refrigerator, he was prompt and courteous, respectful, and professional. I have not had a problem so far with the lighting element. I would recommend using this company as they were thorough, respectful, and courteous.

I called him last week for an LG oven it would not work, he gave a time range for when he would…read morearrive and he was on time, he seemed to be a very nice guy, he fixed our oven in about 20 minutes and was out the door. It was $175.00 which beets buying a new one. I Would recommend using this man to anyone. And also he is very local lives about a mile and a half from my home and that's what everybody needs to do support local businesses!

I typically give service professionals grace, but our experience with Mr. Appliance was deeply…read moredisappointing and unprofessional. Today, the technician, Skyler Mead arrived to repair our dryer. While he sounded pleasant on the phone, his demeanor shifted the moment he entered our home. My husband politely asked if he could remove his shoes , a standard request in our home. Before my husband could even finish his sentence (he was about to ask if he could wear booties), the technician abruptly responded, "I will not take off my shoes," and began citing OSHA violations, malpractice concerns, or something to that effect. There's a way to approach someone when they simply don't know the policies or requirements of a service technician. My husband was not aware that removing shoes could be an issue -- that's why he asked. It would have gone a long way if the technician had simply educated us respectfully, rather than immediately becoming defensive and rude. A calm, professional explanation would've been more than enough. Unfortunately, the tone he set from that moment carried through the rest of the visit. When my husband later tried to be kind and asked how his day was going, the technician ignored him entirely. A few minutes later, when asked how things were going with the dryer, he mumbled under his breath that he was still working and would "let us know." He made no effort to communicate clearly or respectfully. Finally, he decided to speak to me about the dryer, and told me he needed to check availability of a part. I didn't know if that meant someone would call us later, so I asked for clarification, if someone would call us back with information he snapped, "I'll go outside and make the call to check on the part." Again, the tone was unnecessarily sharp. We were simply asking for clarity, not being difficult. To his credit, his demeanor began to shift toward the end of the visit , perhaps he realized how unprofessional he had been. He apologized that he didn't have the part, gave us his card, and offered to help if we needed anything else. But by that point, the experience had already left a bad taste. It's also worth noting that both my husband and I are professionals--he is a physician and business owner, and I am a nurse--where delivering excellent customer service is a fundamental part of what we do. We interact with people from all walks of life every single day, and regardless of our personal views or how someone presents, we treat everyone with respect and dignity. That's the bare minimum anyone should expect in their own home. Unfortunately, Skyer did not extend that same courtesy. I'm not going to speculate on why we were treated this way, though I can't ignore the fact that the thought crossed my mind that race may have played a role. Whether that was the case or not, it doesn't take much to treat people with kindness and respect. Whether you're having a bad day or not, when you step into someone's home as a professional, decency should not be optional. Sadly, that was missing from our experience with Mr. Appliance.

Service next day. Ordered parts and fixed within two days. Accurate quote. Would recommendread more

Karl helped install a dishwasher for me, and he did a fabulous job. He was reasonably priced,…read moreflexible with scheduling, and pretty quick. Highly recommend!

From the owner: I've worked for and owned a number of rental units and houses. I've installed certain plumbing and…read moreelectrical work that doesn't require an electrician, and I'll let you know if the need requires a professional. I've done a bit of every aspect of construction including framing, roofing, flooring, cabinets, and appliance installation.

The technician came to my home to work on an LG Refrigerator. Posing as an LG specialist he tells…read moreme my refrigerator is not fixable and it is still under warranty. I need to call LG and tell them that he said it can't be fixed and they would give money towards a new fridge or replace the one we have. After calling LG this business is NOT LG certified and I have to have another service call by certified LG shop. The technician was at my house for less than five minutes but walked away with an 80 dollar service fee that I now have to pay again for another service call. When asked to have my money refunded I was told that it wasn't going to happen. Do not trust this business they will misrepresent themselves and take your money only for you to have to pay it to another technician that is qualified.

My dryer stopped drying due to blown fuse. Also a squirrel had climbed into the external vent and…read morestored acorns. Dennis came out next day, cleaned it up, replaced the dryer fuse and was done in under an hour. For less cost than what I expected. Definitely will call again for appliance repairs. We had a good laugh about the nutty squirrel.

On time, friendly, and reasonably priced! great work too, washer running like new! Would definitely…read morerecommend or use them again in the future.

Jay showed up to diagnose and fix our broken dryer. He stared at the machine for 10 minutes, and…read moretold me to call the manufacturer to get a model number, which I assume is HIS IOB, since I was being charged a $75 service call fee, BEFORE the $90 per hour labor fee. He said the issue was "One of three possible things", but, "I don't know which one it is". He told me to call him back and schedule him to come back, once I had the model number for him (aka doing HIS job). He dumbed down his $75 fee to $50, and by the look on his face, I assume he thought he did me a favor, when he HADN'T DONE A THING! I'll get a competent repair guy/gal to fix the dryer. Jay, I guess lunch was on me today ‍

This morning, I went to a property I own to check on the water pipes, make sure the cupboards were…read moreopen, etc., and was immediately greeted by a strong smell of gas. I called Semco, and they sent someone out right away (props to them as well) to investigate. After initially contacting another company and being made to feel like my situation was an inconvenience, I reached out to Michiana Heating & Air Conditioning. Michele, who answered the phone, was incredibly understanding, and I was very impressed with her excellent customer service. The technician, Mike, was equally outstanding--efficient, knowledgeable, and able to correct the gas leak at a very reasonable price. Both Michele and Mike are friendly, customer-focused professionals and true assets to the company, and I hope Michiana Heating & Air Conditioning knows just how valuable they are. Going forward, I know exactly who I'll be calling if a similar situation arises--and it will be Michiana Heating & Air Conditioning. A+++

Rick gave us superlative service in our 3,800 sf house during our blockbuster heat spell of the…read morepast few days. He came on time, inspected every inch and every vent of our huge house and replaced all the filters which have not been changed in over four years (before we bought the house) and did not leave until the thermostat started going down to the low 70s. He recommended a very cost-effective annual maintenance plan which will save us expensive service calls in the future. Thank you, Rick!