Amazing job ! Just replaced our unit The four winds team was helpful and gave be a bunch of options !! read more

Elliot was amazing. A true gentleman and was quick to come out and help in our emergency! My wife and I Thank you!!!!

I have used Four Winds heating and air-conditioning for many years. So when our air conditioning stopped keeping a constant temperature we contacted them immediately. As expected the technician was super friendly and easy to get along with. He gave us a detailed outline of what needed to be done as well as giving us a few options of how to proceed. Our air conditioning was fixed very quickly on a very hot day. Thanks again for your great service. We are a very satisfied customer once again. read more

I was totally happy with the service Four Winds provided. Our AC went out and a technician (Elliot) showed up the next day. He was professional and fixed the problem without up charging me for something I didn't need. Our furnace and central AC is really old. They gave me options for replacing the two units. I will return to Four Winds to order new ones and have them install it. Very satisfied with their work and quotes. read more

SCAM ALERT! I don't use the word scam lightly, I checked the meaning on the dictionary and perfectly describes Four Winds. I have no idea how this company has such stellar reviews. I guess they are professional scammers and know how to get away with their dishonest and unethical practices. The worst kind of business. Good-face predatory tactics. Will be reported to State official. What amazes me is that they mercilessly scam people in the middle of a pandemic and get rewarded with good reviews as the heroes who keep us cool. Here is my experience, I hope it helps other people. I called them last week as my old AC was not cooling. They sent a technician named Vince the very next day. Vince looked at the condenser "in great details" and tells me that there was no refrigerant in the system and that the compressor was running but it was "on its last leg". He goes back to his truck to talk to his manager and put together a quote. He comes back and shows me his tablet with a long list of parts that needed to be replaced and tells me that the repair would cost ~ $ 2900 and that a brand new system would cost $ 3500. None of this turned out to be true. I asked him to send me the repair quote and that I was also willing to talk to their sales person for a free quote on the new system. Then Vince cashed the $ 97 service call and left, without even putting the refrigerant valves back in place. After a week of waiting, I have not received a quote for the repair yet but I did receive a quote for the new system. Options range between 5 and 14K, obviously inflated, thought not outrageously inflated as other companies I consulted. In the mean time I had someone else inspect the system in front of me. James, the operational manager from Lutes (I have a review for them too..) found that the diagnosis from Vince was completely wrong. No need for refrigerant and the compressor was actually not running at all, unlike Vince told me. James found and showed to me that the cables powering the compressor were damaged. James connected them back and the system instantly got back to life. I then decided to test Four Winds bad faith and asked them to send me the quote for the repair since I had been charged for that. They confirmed the $2900 was needed but refused to put that in writing. I mentioned I would call another contractor for a second opinion. Four Winds bad faith was then in full display when Elliot, the service manager, called me today to ask if he could stop by for a second evaluation. He said that he "noticed that something was weird' in the first evaluation and he wanted to make sure Vince got that right. The only weird thing in my opinion is actually that it took him a full week to come to that realization and me mentioning about the second opinion. It's not hard to imagine they got alerted by someone that I was writing bad reviews on HVAC companies in the area and reporting these practices and they wanted to fix this before it was too late. What's laughable is that Elliot said that a bad review would mean "termination" of the technician, which I really don't want. Technicians do what they are asked to do by their managers. Vince called his manager before quoting the repair and he received the go ahead. Vince doesn't cash the profit of dishonest practices. His company does. The people running the company should be held accountable. Vince just wants to keep his job. And, while I understand that he is under pressure, I wish I could talk to him and explain why what he does it's wrong and hurts innocent people. Vince, if you read this, please stop screwing people, don't let your company exploiting you. They are willing to throw you under the bus. The reply from the owner confirms that they not only scam people but they also try to terrorize them with nonsense. Todd, here is my direct reply to you: #1 True. The system is 26yrs old, and still working. This suggests that, when systems are serviced by honest and competent people, they last longer than companies like yours would like. #2 False. I never received any invoice from you. You cashed the service fee and refused to provide a written quotation. Is this even legal? How are taxes paid on that money without a paper trail? #3 False. Your technician did not mentioned any fire hazards. He told me that the systems had no refrigerant (which proved not to be true). He did not (or did not want to?) find the damaged wires, which were probably the cause of the arching. It remains unclear how those wires got damaged in the first place.. Your service manager Elliot admitted over the phone you guys made a mistake and would refund the fee. I would like to add that it is not my integrity here that it is called into question. I didn't show up at your door and took your money. You did. Playing the victim reveals more of your character. Your decision to keep the money just proves that the lack of integrity comes from the top. read more

After almost 20 years, our furnace decided to "kick the bucket". Four Winds installed the unit when our house was built and took care of it over the years. So we did not even consider anyone else when replacement was necessary. Scott came to our house and presented us with our options. Once we made our decision, the unit was in place. The servicemen were professional. They were careful when taking out the old and bringing in the new not to damage floors or walls on the way to the basement. Because this replacement was in January, the finishing touch - air conditioner unit- was put into service just last week - it's whisper quiet. We highly recommend Four Winds. The Luber Family read more

Have been a customer for years. Very professional , very knowledgeable, up to date with current technology. There service crew is always on time, smart and friendly. Highly recommend by me. read more

Great Company... Elliot is a master tech and I try to get him when he is available, but the other fellows are terrific as well.. I had an old home I was working on and I had the ancient furnace turned off.. The water was supposed to be turned off, but the city (south bend ) had failed to totally turn it off... so, the main pipe froze during a bad cold spell.. I needed heat and needed it bad or a lot of finishes in the house would be ruined.. Four Winds sent out a tech that worked and worked on that old furnace in below zero temps... he got it working, safety inspected it and that along with several industrial dehumidifiers saved the home's woodwork and hard wood floors... I always call four winds first when I need HVAC work and I own a number of properties!!! read more

Excellent customer service! Very knowledgeable installers. I am extremely pleased with my new furnace. I couldn't get financing anywhere else, but they came thru for me! I will recommend them to everyone that has to have their furnace or AC unit serviced! Thanks a bunch guys! read more

Wow, what a prompt and professional friendly HVAC dude. He didn't try to upsell me, just told me what I needed, and fixed it accordingly. I actually knew I needed filters, so wow, what, he told me. Then told me about the fall cleaning special. Recommend. ;) read more

Four Winds does our furnace and AC work--installations, preventive upkeep, and any breakdowns. The work is well done but also, I have to say this especially, the two most recent service calls stay in my mind for another reason. That is that the technicians don't just tune and fix but they also gently and respectfully educate us on how to get the most mileage and satisfaction from our equipment. They also don't just announce solutions but also explain the detective work that went into their recommendation. Friendly, thoughtful communication is a huge part of why I recommend the fine technical service provided to us by Four Winds. read more

We trust their work, and if something is showing wear they explain if needs replaced now or how long to expect it to last. Trust their technicians. Used their services over 20 years. read more