Highly recommend Homeflow Plumbing! Tanner was informative, efficient, honest, and skilled. I had a…read moreLONG list of needs to prep my house for sale. Tanner gave sound and economical advice for every item. Repaired and/or replaced valves, faucets, toilet, exterior spikot, sink and tub drain flanges, etc. Good rates and great service!

Tanner did a fantastic job at our house, and I will absolutely hire him again. Great communication…read moreand high-quality work. He was prompt, and his pricing is very fair. Highest recommendation if you have plumbing needs.

Called at 6:00 New Years Eave when the lift station/sump pump started pouring raw sewage into the…read morefinished basement. The answering service said they would be calling me shortly. 90 minutes later I called again and the service said they would send another text. N.E.W. called the following Monday, 5 days later. We wasted a lot of time with sewage backing up waiting for their call before calling another plumber. BTW, Wheeler Mechanical answered immediately and were out in less than an hour. If you are in Warsaw, you should consider them and stay away from N.E.W.

NEVER NEVER CALL THESE PEOPLE!! I normally google everything...unfortunately this time... I did…read morenot. My dad was put in hospice & I was in a hurry to get someone in here, and I had no idea who to call. $1000.00 to install 2 faucets/ bath & kitchen. Change kitchen sink. And a new shower assembly with diverter. I supplied all parts! Except the shower assembly. When I asked for itemized bill, I was told they don't do that. WTH?! SEVEN HOURS PEOPLE.... that's what they billed me and I was here the whole time. It was MAYBE 4. I've since then redone the plumbing myself in the bath. I'm a novice- and waaay faster. I wish there were ZERO star options.

Our sump pump died. The tech came out the next day (other than plumbers needed 3-4 days) and he…read moreefficiently swapped out the sump and added a battery backup. The best thing was Tye's willingness to answer plumbing questions. We're in a new-to-us home with different systems than we're used to. Price-wise, I googled average costs and they were in the average range.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

I would like to commend Matt Hatcher a technician with Collier's Heating and Air Conditioning who…read moreserviced my fireplace this morning. In my opinion, Matt epitomizes those rare qualities most sought in today's workforce. Collier's is fortunate to have such an employee as Matt who realizes dedication to duty, attention to detail are extremely important factors to being successful. I appreciate very much just how careful Matt was with my home. His respectful attitude and kind approach leaves one with confidence that the job will be accomplished. His working knowledge and technical abilities are to be admired. Most of all his positive can-do attitude is infectious and admirable. I would strongly recommend Matt to anyone searching for a highly trained and qualified technician.

This review is primarily about the management of Collier's. A brief history of our use of their…read moreservices: In 2021, we needed to replace our aging (ground-water) geothermal system, and we got quotations from 3 area companies. After some consideration, and noting that one of the companies was likely soon to close, we chose Collier's. They sent a 3 or 4-person crew on the day of installation. Some were a bit klutzy and dinged a steel door and breached an active water pipe, before shutting off the water. But they cleaned it up well. When I complained about the dinged door and the rather clumsy work, management sent me a gift card. OK. Since then, we had one under-warranty repair on the geothermal system, to replace a solenoid valve that failed. Collier's seems to have no basic parts in stock, so repairs took order time to get the part, then scheduling, etc., and it took a bit longer than we anticipated. Still OK. In late June, 2025, our gas water heater failed. So I called Collier's and asked them to install a new one. It was delivered and installed on June 2, 2025. All seemed OK. The price was quite steep and a round number, which seems to be a new "thing"--that is, a single (large) round-number installed price. Still sort of OK. In June 18, 2026, the water heater quit. It had a 1-year labor and 5-year parts warranty, so I called Collier's to get them to deal with the problem. Initially, the scheduler told me it might be a week before they could come out to service the water heater; but that was subsequently amended, and the service tech came on June 22. After inspection, he relit the pilot light and told me that sometimes carbon buildup on the igniter and sensor will shut the heater down. All under warranty, so no charge. OK. Two months later, on Wednesday, August 18, we noticed that the water heater had again failed to stay lit/functioning. At first, the service dispatcher told me that it might be a week before a service person could arrive. When I noted that I was disappointed that it would take that long to deal with the problem, she went to work on the issue and managed to get a service person to come the next day, August 19. That service person checked a number of things, including noting that the "sensor was tripped," checked the exhaust on the roof for normal operation, looked for dust/dirt, etc. around the burner, and basically said that no problems were found. We were not charged for this visit at the time. But the service person indicated that there might be a problem with the sensor and that it, by itself, couldn't be replaced, and that an entire new burner unit would be ordered for us, at no cost for the parts (due to the 5-year parts warranty) but that labor would be ~ $200. We OKed this. The pilot light was relit and the heater worked (for now). We were told that a time for installation would be confirmed once the parts arrived. In the last week of August (I didn't note the date), the service scheduler called to say that the parts were in but that she couldn't schedule the new burner unit's installation until, probably, after Labor Day, some 10 days or so later. We were out of town until late on September 8, and while we were gone, other people in the house lost hot water at least 3 times, having to reset the sensor and reignite the pilot light. The implication of this is that in fact the sensor was increasingly failing. (Note that none of the service people said that there was dirt or other problems that were creating a problem for the sensor.) The new burner was installed early on September 8 and the process took about 20 minutes; the bill ended up being just short of $300 for labor, which apparently included charges for evaluation on August 19 as well as the installation on September 8. No invoice was received; so I called, and an invoice was sent via email. I mailed the check promptly, and it was cashed a week later. I also sent a letter to Chuck Ault, the co-owner/service manager, and asked him to contact me at his convenience to discuss the letter that I sent with our check, since I felt that the beginning of the failure of the water heater began while it was within the 1-year warranty on everything. But I paid the bill; and I didn't contest the matter in my letter--just laid out the sequence of events. I also asked Mr. Ault to provide a time when I could come in so that we could consider a service contract on our geothermal system. I received no response at all. This, despite the fact that Collier's seriously markets their service-contract approach to maintenance of HVAC and other equipment. Then, several days ago, I got just such an email from Kevin, a co-owner, inquiring whether I was interested in a service contract. I responded, indicating that I hadn't heard back from Mr. Ault. Then, silence. There's a major management problem at Collier's. I don't trust them. And you shouldn't, either.

Today I had Isaac, from Home Comfort Experts, at the house today for a leak under my sink. In…read moreminutes he had diagnosed the problem. Isaac is very personable and knowledgeable. He was able to take photos and show me exactly where the leak was coming from. After repairing the leak he checked, and double checked, to make sure it was no longer leaking. He did an excellent job. I'm in the Home Comfort cland have been for years. I highly recommend Home Comfort Experts for all your HVAC and Plumbing needs!!

This franchise has proven to be expensive, impossible to reach a human for account management and…read moreincompetent in installing my Cummins generator. I would look elsewhere for your ongoing maintenance and any HVAC or generator repairs or replacements in northern Indiana. I think the account management reps name must be "Helen Wait" because you have to go thru hell and wait for anyone to call you back.

John from Northeast Mechanical came out to do a maintenance service on our AC unit. He checked the…read morecondenser lines, did a thorough check on the inside unit and completely cleaned the outside unit. We have been having unusual humidity in our home since April of this year, so John ran a camera down two of our register vents to seek for moisture as a trouble shooting step. All was clear. He went above and beyond. John was polite and patient in answering my questions. We used Northeast Mechanical to install our new HVAC system in 2023. Scott is the best installer out there. Their products and services have been the best for HVAC in our Fort Wayne Indiana area. This company and its employees are well trained at what they do. Their prices are fair, and they do a thorough job. We highly recommend them, and have been recommending them since 2023.

These guys are the best. Prompt, clean, knowledgeable and very fair pricing. I have had an entire…read moreHVAC replaced in my home and more recently a gas garage Hot Dawg heater. When there done you don't even know they were here. They clean up like it was their own home. Very friendly owner and staff. I will never call anyone else.

I called this company the morning of 7/4......4th of July HOLIDAY. I straight up asked Jeremiah if…read morehe was working today & he asked what issue I was dealing with & stated he could be here about 3pm. At 2:25PM he called & stated that he was "leaving now". I gave up after waiting for him for TWO HOURS. I'm a reasonable person.......communication is key. If you're lost or your arrival time is going to be more than what I consider the standard of 20-30 minutes, that deserves a phone call to the customer to let them know. SO unprofessional. I cannot recommend this company.

Fort Wayne Plumbing is by far the most qualified plumbing company in the Fort Wayne metropolitan…read morearea. Very professional, knowledgeable, reliable & reasonable pricing for their services. Can do complex, high level work that would leave other companies baffled!!!!!!!!!!!

Horrible horrible experiences. Do not hire this company…read more No accountability, no return phone calls, ultimately a botched and incomplete job. Had to hire another company to fix their mistakes. Waited longer than I should have for them to do the right thing. That never happened. Very disappointed.

Rick Weaver saved us on a Saturday. Nothing worse than losing all water pressure and finding out…read moreyour constant pressure box for the well system has fried. No chance of getting one installed until at least Monday afternoon, right? Rick happened to find one on the shelf and got it installed 1 hour after the first call. Foyle Plumbing rocks!!

This company does not care about you. We joined thier…read moremembership, and it has been a terrible experience. We asked to schedule our spring tune up in March, they scheduled us in May. Then they canceled day-of. Then they GHOSTED us THREE TIMES IN A ROW after re-scheduling us-- over and over-- no call, no-show... three times I had to call/text THEM to see why they never showed up. They never followed up or made good by attempting to fix the issue, even when after I reached out and told them about the TWO MONTHS of straight up GHOSTING and our continued desire to have them come out and perform the services they have been CHARGING US FOR the last 6 months. If you like being left in the lurch for MONTHS with terrible customer service and no communication, this is the company for you. Buyer beware, these guys do NOT care about thier customers at ALL.

They are not locally owned and operated. The prices are outrageous. I had issues with install and…read moreit could never talk to someone other than call center person who could not help and said they would pass on info and to expect call back within 24-48hrs ( way to long) only to never receive call back DO NOT USE THEM and share with friends and family. When they were family owned they were great but they have been bought out and are terrible now.