this company is a sham! DO NOT USE THEM!!!! came to my house used my garden hose to clean out my…read morea/c. did NOT fix the proble. charged me $350 for absolutely zero results. then proceeds to tell me it's going to be another $500 to run a test and they don't even know if it will fix the proble!? DO NOT USE THIS COMPANY!

Terrible company. Contracted them to install a mini split system (3 zone). took 3 weeks for…read moreestimate, then they scheduled 3 start times (wasted 3 months time total)...never showed up for any of them, not even a phone call. I gave up, hired someone else...they charged me $2500 LESS than Colliers for the same exact system (same brand, same size, same install). Colliers then called me 2 weeks after to tell me I signed a contract and they expected to be paid. I can't think of a worse business experience in my life.

Most careful than any other in designing HVAC system. Then went to bat with Rheem to get defective…read moreunit replaced at low cost. Dave is an HVAC god! Others in my family have used and all give him 5 stars

My 26 year old furnace quit working and I called Dave's, which is just down the street. He came…read morewithin an hour and found that the circuit board was bad. He ordered the part after making sure I was OK with the price. It came in and he installed it 3 days later. It was different than the original board but the technician figured it out easily. I didn't want to be pressured into a new furnace like other companies do, unless I absolutely needed one, and he understood that and let me just repair it. The technician Shannon knew his stuff and I'm happy with the job and price

Highest quality service at a reasonable cost. On time. Explains thoroughly High integrityread more

A very reliable company . We had several jobs upon opening our Lake House…read more Both large and small projects, Metcalf Payne and Bell were just fantastic and made our spring opening a pleasant experience. We highly recommend their services. On time and very knowledgeable staff.

Called at 6:00 New Years Eave when the lift station/sump pump started pouring raw sewage into the…read morefinished basement. The answering service said they would be calling me shortly. 90 minutes later I called again and the service said they would send another text. N.E.W. called the following Monday, 5 days later. We wasted a lot of time with sewage backing up waiting for their call before calling another plumber. BTW, Wheeler Mechanical answered immediately and were out in less than an hour. If you are in Warsaw, you should consider them and stay away from N.E.W.

NEVER NEVER CALL THESE PEOPLE!! I normally google everything...unfortunately this time... I did…read morenot. My dad was put in hospice & I was in a hurry to get someone in here, and I had no idea who to call. $1000.00 to install 2 faucets/ bath & kitchen. Change kitchen sink. And a new shower assembly with diverter. I supplied all parts! Except the shower assembly. When I asked for itemized bill, I was told they don't do that. WTH?! SEVEN HOURS PEOPLE.... that's what they billed me and I was here the whole time. It was MAYBE 4. I've since then redone the plumbing myself in the bath. I'm a novice- and waaay faster. I wish there were ZERO star options.

$15k on a new HVAC and about 8 visits over several months to get it working. A year later and they…read moreare giving me a hard time to come back again when it quit. The guy actually said to me, "we came out 8 times for free" when I said they were a terrible company. So I spent $15k for a non-working furnace and they want to skip out on the warranty and expect me to be thankful they came out 8 times to fix what should have worked the entire time. Now I will have to sue them to get any resolution. Flowtech is horrible. Business owner information Michelle M. Business Owner Feb 11, 2026 Mr. Garmatz. I am sorry you have had a bad experience with us but i feel its important to correct you on a couple points. You made the choice to end the Service Maintenance Agreement with us which did end your extended labor warranty. It does not void your equipment warranty so to say we are skipping out on a warranty is false. We installed your system on 6/14/2024 and do agree there were some issues. We returned 3 times in 2024 with the last time being 9/03/2024 so to say we have been there 8 times is also false. We have not heard from you until last night when you cussed out our service manager for 10 minutes on the phone. We sent a tech, per your demand, found the problem that was unrelated to our initial installation and resolved the issue at no charge to you. You belittled our service manager to the point he had to end the call and told you if you treated our tech the same way he would leave. You said in your first yelp review that if we made an effort to resolve the issues you would update your review. We held up our part of the deal, but you never updated your review. We do make mistakes and have always done our best to correct them and side with the customer. Please feel free to call and discuss this further if you would like. Customer Response Feb 11, 2026 Dear Horrible HVAC Company, I am sorry to hear you are butt-hurt about my calling out your atrocious service and refusing to continue to pay you for failed and incompetent service. Your company returned at least 6 times on my records (yes, I kept that many). I could not care less about your deceptions and lies attempting to make you look better with your well earned 1 star here. If your are deceptively stating that I only contacted once THIS YEAR (it is early February when my $15k HVAC failed yet again due to installer incompetence). I ranted at your staff after they suggested it was somehow nice of your company to come try to fix your incompetence on 8 occasions for free since the HVAC had yet to work properly. I expressed how disappointed I was with their service (damaging my ductwork during an incredibly sloppy installation where they left open wiring and a hole to the outside as well as failure to adjust any settings from factory default among other things). Your company is at best a horrible rip off for anyone using them and at worst dangerously incompetent and deceptive. You wanted to have it out here so why not share it with everyone? Your potential future suckers, er... "customers" deserve to see it. The tech also came and found that the settings were not properly adjusted for heat (seems like you problem to me, but of course you want to shirk responsibility as you have throughout). Since they were here last time during the summer they only adjusted them for AC. At this point, after all the experience with your company I can only wonder if that was not intentional to force another visit. Overcharging, excessive billing, and repeated visits to fix your company's shoddy work seem a frequent report on the internet. I wish I spent more time searching our your terrible record before hiring you at all (Flowtech in Columbia City, IN if you want to avoid them). I filed a complaint with the BBB and am also looking into reporting my experience as a complaint to the Indiana Consumer Protection Agency for HVAC service misrepresentation and failure to honor contracts. But by all means, respond again so I can share my experience with more people again.

They took 3 1/2 days at my house to try and fix my AC issue. Instead of just saying hey maybe you…read moreshould get someone who knows more about this brand of AC they kept trying to troubleshoot it. To no avail. The. On the last day thought maybe he would drain all my refrigerant and charge me 1200$ to replace it. Dont think so. I still ended up paying a total of like 700$ for the 3 1/2 days but they left and never fixed the problem. Everything was the same as when they first walked through my door. What a joke. I use to use them for plumbing and other issues at my old house but I'm done with them after this fiasco. Seems like they're doin anything to make a buck. Would not recommend ever again.

Had my dad drive 3 hours to meet the service guy from Elliott's Heating and Air Conditioning for a…read more10-minute service diagnosis that was the induction motor. Luckily they left to get me the quote of 850 for an induction motor and probably another service charge. I called another local company that tested the induction motor to find out it worked perfectly, replaced the gas valve, and then discovered there was a hole in the intake/exhaust pipe out of the roof truly diagnosing the problem and taking several hours to figure out the problem, not just 10-minutes which would work out to be approximately 777.11 dollars per hour. I would recommend another service provider. Additionally, no discount was offered on the service bill when requested. Josh

I was able to meet a crew from Elliott's while they were working/replacing a unit at a family…read moremembers house. Looking back, I probably asked to many questions, held up their work thus being in the way. These guys treated me as if I was a team member and I never forgot that. Fast forward, now I have a house in Warsaw and when it came to my yearly furnace maintenance I thought of no one else but Elliott's. And what's funny, one of the guys I met many months ago came out for the service. A well deserved five ...

Service with Home Comfort Experts has been reliable, their customer service is fantastic. They got…read moreall my information inputted and my new install on schedule very quickly.

The customer services is completely terrible, they have an AI system that sucks!! I have tried…read moremultiple times to talk to a live representative with NO success. They sell me a ridiculous expensive heating and air conditioning system that I have bought the warranties and service plans for and it seems like a huge struggle to get the basic service. I hope this helps someone else.

They put it in a furnace for us. The job was done quickly and the guys were clean. It only took…read morehalf a day and they cleaned up everything before they left. They treated the house like it was their own

Outstanding service professionals. Gabe and his crew take care of our needs at home, our rental,…read moreand our farm. Honest, competent, and fairly priced.