It's permanently closed. Went to the mall. A kiosk just…read moreoutside the mall food court was able to fix my phone in 6 minutes! Well done and well worth it!

I went to Genius Phone Repair today to see about having the charging port repaired on my…read moresmartphone. The gentleman at the store told me that they could repair it, but that there was no need since it was capable of wireless charging. I had completely forgotten that it was an option for the model of phone I had. He put it on a wireless charger and confirmed that it would charge and power up. I appreciated his honesty so much that I offered to buy a wireless charger there and this time he told me that he didn't have the charger model that worked best with my phone and recommended that I buy it at Best Buy. I sincerely appreciate that he didn't make me pay for an unnecessary repair or sell me the wrong charger.

The sales rep completely misrepresented the monthly cost for switching to Verizon. She said it…read morewould be $45 a month, but my 1st bill is $148.77. National customer service said I would need 2 lines to get $45 a month, but the rep knew we were talking about 1 line. She was very nice, but gave me a big mess! Now I have to switch back to my old provider. I have to wait again to get my account number, because the 1st V rep didn't have it. So terrible customer service all around.

Terrible experience switching over to Verizon. Lied about phones and service. Went back in to ask…read moreabout it after we received the bill and they just looked at us like "oh well"! There needs to be a sign up that states they are not a corporate verizon store. I would've never signed up or went there. So sorry we switched over to this company. I thought Xfinity was bad......but this customer service is terrible and not willing to fess up to what they actually told us. Won't be staying long.

Removed virus from cell phone SAME DAY! Reasonable price. Nate, the tech very courteous.read more

A follow up to my original post: They took care of my malfunctioning screen by replacing it…read more Everything is working fine and the new battery is holding a charge. I recommend them.

Bought my son a controller . He said it came with a little bit of stick drift, very dissatisfying…read more One star DO NOT BUY CONTROLLERS from here

This area is over taken with Game Stops, but this location has to be the most convenient because…read moreit's in a mall so it's easy to just stop in while doing other shopping.  They also don't waste any space in this small store.  There's a good amount of room to still walk around but everywhere else, there is a stock pile of games, t-shirts amd figurines.  My husband loves GameStop, so all visits to this mall requires a stop in here.  The staff is always friendly and helpful.  If they are busy when you enter the store they always make sure they ask what they can help you with as soon as they are done.  Great staff and great store.

I took a IMAC for repair. They gave me a 5 day turn around. I needed it fast. They demanded that I…read morebuy a monthly membership to get a 3 day turn around. When I said no they handed me the IMAC with an attitude. I then took it to the Phone Hospital and they turned it around in under 24,hours for less..

I took my son's Nintendo switch in to get fixed! The lady at the front has great customer service…read more She listened to what I explained, gave me the price up front and an accurate lead time! They replaced the card reader and saved me from needing to buy a whole new system!

Went in a couple of weeks ago. I had been having trouble with my phone's charging port. The fellow…read moreat Phone Hospital quickly pulled a ball of lint out of the port, double checked that it fixed it, and didn't charge me a dime. Fast and friendly service. I'll definitely be coming back here when I have more serious problems with my devices.

Replaced my s22 charge port for under $100. Oscar was great at describing everything with up front…read morecost and didnt mind me watching the repair. In and out in under 20m!

Miles fixed my daughters tablet very quickly. I will absolutely use them for anything phone or…read morecomputer repair. Amazing service for sure. Plus they sell lightly used items at a fair price!

Did a great job of quickly fixing my phone, and later, my wife's phone. Friendly people, too.read more

AT&T had long line and couldn't get me a prepaid eSIM same day, the lady I talked to was very nice…read moreand could help me immediately.

Horrific customer service. Literally dread coming into this place. Every time it's a game. Was…read moreguaranteed I would get my phone by a specific date and I clarified because I could've just gone to the Apple store and bought it there. The phone didn't ship until after the date they had guaranteed I would receive it. So as impatient as I am I went and bought it. Got my phone a week later and came to the store to return it. Tone of voice just makes me want to stab myself in the ears. Talking down to me when customer care told me to come into the store. I just don't understand how this store is even still open.

Employees stand around playing on their ipads and can't help with giving me my PICKUP order…read more Clown show lol

I have been a customer for 30 years. always helpful. problems resolved usually quickly.read more