Finally needed an upgrade from my iPhone 8 because IOS updates were not available on that phone. I…read moreupgraded to iPhone 16 with my trade in. I went in on a Saturday PM and they were slammed. I waited until the next day and went as soon as they opened and had April take care of me. My phone was already awaiting my arrival and the whole setup was done in about an hour or less. Thank you for the help getting my new phone.

You can't. Switched to Verizon. Your service in PV area…read moreis terrible. I was told it was highly improved and it wasn't.

We, Jeff Lowe Plumbing, Heating, AC inc., would like to thank Jim Santoro, our sales…read moreRepresentative, and the gentlemen who installed our phones. It was an smooth transition into the new phone system!

From the owner: Voice/ Data/ Fiber…read more Superior Telephone Systems, Inc. is a Dutchess County based communications system integrator that services customers in and around the extended region for New York, Massachusetts and Connecticut. We provide and support on premise business telephone systems, data networks and their associated peripheral equipment including voice messaging, call processing, paging and call management systems. In addition, we represent the services of a number of leading network providers and can engineer and complete the delivery of voice and data T1 circuits, frame relay, networks, Multiprotocol Label Switching (MPLS), analog copper lines and Session Initiation Protocol (SIP).Superior Telephone Systems was incorporated in 1987. Superior Telephone Systems president and founder David Jones has over 30 years of experience in telecommunications. The businesss 8,000 square foot operations center, which provides service to New York, Massachusetts, Connecticut and North East US region, is located at 2410 Route 44, Salt Point, NY.

Fantastic staff Love the vibe…read more Staff is super nice and helpful This is by far the best wireless store in town Highly Highly recommend this place

A terrible experience. Be careful. The salesperson is extremely dishonest. He is the reason I want…read moreto switch phone providers. He brings shame on the company! Inflates prices. He sold me a phone at three times the actual price, gave a fake receipt 10 days later I made a purchase; he accused me of losing it. He cheats customers with impunity, making fools of people. I had gone in to trade in my old phone because of its limited storage. He never explained why he didn't return my functional phone--which I had bought just two years ago--claiming instead that he had thrown it away. We were not warned that, according to company policy, this model was ineligible for return or exchange. We lost our money. The company did not take any action against this seller. If I had a receipt and all explanations why that guy did what he did, I would not write this review.

I don't know if it's Apple Updates that "mess" with my phone, but after an update that's supposed…read moreto "fix" something there's a new problem with the expected operation of my phone. While in the Poughkeepsie Galleria I stopped in to see if they could figure it out. Luckily I found sales rep Greg Lynch. He figured out the problem and corrected it, and showed me a way to circumvent an Apple's improvement, if it should arise again. The best part is NO pressure to BUY something. That is true customer service. Have you ever wondered why Radio Shack is out of business?

My review is not directed to this location. This location will forever be a 5 star for me. This…read moreis for Verizon as a corporation which I cannot find to write a review. After 13 years as a loyal Verizon customer, you would think I'd at least qualify for decent customer service. Apparently, loyalty points aren't a thing at Verizon, because after all these years, I'm still treated like I just walked in off the street. I've made numerous calls about ongoing issues, and the customer service experience has been a masterclass in how to make a paying customer regret having a phone. I've been hung up on more than once, because apparently disconnecting the customer is easier than actually solving the problem. Let's talk about the price. Verizon is NOT cheap. You would think paying a premium for service would come with premium customer service. Nope. You get the premium bill with the bargain-bin customer service. Then there's the follow-up. Representatives will tell you, "Someone will get back to you." And apparently that means maybe, possibly, if the stars align and Mercury is in retrograde. Because actually following up with the customer seems to be an optional feature. And my personal favorite: being told things that are simply not true while the proof is literally sitting right there in plain view. At that point, I'm not sure if we're having a customer service conversation or auditioning for a game of "Let's Pretend That Didn't Happen." ‍ After 13 years, I've learned an important lesson: loyalty means absolutely nothing to Verizon. Apparently, 13 years of paying your bill on time doesn't earn you much beyond the privilege of paying another high bill and spending your free time explaining the same problem to a new representative. Verizon, if this is how you treat loyal customers, I can only imagine what the welcome package looks like for new ones. High prices. Low accountability. Little follow-up. And apparently, customer loyalty comes with no benefits whatsoever. At this point, the question isn't "Why are you having these issues?" It's "Why are you still a customer?" And honestly, Verizon is mak

After being miss treated at the T-Mobile store in the Poughkeepsie galleria, I came to the store…read morefor help. Matt the person who took care of me couldn't have been nicer and more helpful. He helped me through every step of upgrading my phone without an issue. I highly recommend the store. People are wonderful. Matt if you read this thank you for your service.

The people at this Rt. 9, Poughkeepsie, NY T-mobile store are knowingly selling a service that you…read morewill NOT receive. I am in the Poughkeepsie, NY area and the mobile service at home and in the surrounding area is "LTE". Nothing loads and you cannot have or make a phone call. We've had to pay for a landline at home with another carrier just so we could have a functioning phone. I've had an ongoing case with t-mobile for the past several weeks and the end result is that the engineers are aware that they do not have the coverage in my area and they do not plan on upgrading the system. In addition, they are no longer offering a cell spot booster to compensate anyone who is paying for a service they cannot deliver. The end result is we'd have to pay over $1,000. to get out of the 2 year contract. I'm reporting them to NY Consumer Protection as well as the FCC. T-mobile continues to sell a service they are well aware they cannot deliver in select areas. Please make sure this does not happen to you! They are completely untrustworthy and I'll never do business with them again.

I was having some issues with my gaming rig. I brought it to a place that is pretty well…read moreestablished in the Hudson Valley and the guy told me that he could not figure out what the problem was. By a stroke of luck, I was able to find Nick at Ask A Nerd. Told him what my issues were and he was willing to take a look. Not only was he able to find and solve my issue, he also optimized my computer so that it would run more efficiently. Nick is very thorough and detail oriented. Communication with him is great. He keeps you updated at every step of the way. Haven't had an issue the PC since it was in Nick's hands. I can't recommend him enough. Top notch service, prices are more than reasonable and his is quick to answer your questions or help out after the service call. Can't ask for much more.

Nick is fast, affordable, and easy to work with. He fixed our laptop remotely, corrected the issues…read morewe had with Windows 8, and kept us apprised of the situation the whole way through. I'd highly recommend him.