The kiddo has a small piece of the charger is the plug in port. The guy doesn't give us any idea on…read morecost. Takes 10 minutes then charges us $130. Highway robbery to use a set of needle tweezer.

Small parking lot and small store. My friend/coworker and I came here like 5 minutes before this…read moreplace closed on a Monday. She had to get a new SIM card for her phone because her relatives "accidentally" inactivated her phone's SIM card. She explained everything to the guy that helped us and the guy knew exactly what to do. He was able to get the new SIM card activated and we were on our way. Everybody here was nice and friendly. The rest of the store had phones and devices on display. I wasn't really looking closely since I'm not on AT&T currently. Anyways this place was great and would suggest you check them out.

HORRIBLE CUSTOMER SERVICE at the Alamogordo location! We went in to purchase a hot spot, but could…read morenot because there is no manager on duty to activate it! Waste of our time!

Abysmal service. No one working the copy center until 4 pm. Even the manager, Anthony Gomez,…read morecouldn't help. We drove down to Alamogordo from Alto to get a copy made of a large pattern for a project my husband was working on. I picked up a few office supplies, paid for them and had to remind the cashier to give me part of my purchase. Guess we will go to Office Max in Roswell. Good luck staying in business!

Awesome awesome awesome! Extremely polite and helpful. Print quality is awesome, staff is awesome…read more No need to go anywhere else.

Fast friendly and professional service. I had screen replaced on S8, done quickly and correct!…read morePrice was more than fair considering cost to replace phone Since then I have referred many friends and clients, and none a been disappointed.

The team here is excellent, extremely knowledgable, and will be completely transparent with you --…read morethey're happy to offer the correct advice, even if that advice isn't making them money. Would review higher if I could.

Manager extremely rude and unhelpful. Was accused of making a prior complaint about them which was…read moreuntrue but have made a complaint on this visit. Manager would not let me speak as every time I tried she would talk over me even calling the wrath of God down on me. Will never go into this store as long as she is there.

Went in for a phone problem on my wifes phone. I just needed a new battery. Saleswoman tried…read moreselling us two new phones. Every time I asked a question she would put it off and say we are doing this now. I asked four times what the bill would be when done and she never gave me answer and accused me of asking the same question in different ways. I finally said grab your phone honey were leaving. She was sassing us as we left. The next bill we got my phone had been removed from auto pay and our plan had been changed. It took an hour on the phone to fix. Never ever go to this store it is not looking out for you.

A lady by the name of Jackie took care of our needs, went in to ask some questions and came out…read morewith new phones for my wife and I, Thank You Verizon for Providing us with excellent Information, Staff and Product, I was with Team Mobile since 2014 but Verizon's deal was better, so hopefully We have an even better experience with Verizon, Thank You Jackie for a great experience and you introducing us to Verizon .

Always the rudest store you can ever walk into. I walked out again today. I will be changing my…read moreservice provider. I have been with Verizon in the city of Las Cruces since 2001. You would think they would care about that, but they do not. The young man, very young man that helped me had to make himself important by being rude? How do you keep business being so rude? You don't. I obviously have been very patient, being there so long, and they just lost me. All I did was walk in to buy a cover. Goodbye Verizon!

they added five lines to my cell phone bill without my permission or knowledge. but i guess they…read moreneed my money to give trump money for his damn gold ballroom. yes - they donated heavily to his gold ballroom. poorest service ever. i switched to att and love it and the entire staff at their alamogordo store!

I recently went into T-Mobile to try and return a phone case ($50) and dispute a screen protector…read more($60). I had traded in my iPhone 13 for the 15. I spoke to the manager and he helped me out. Although kind at first, he tricked me into getting the phone and screen protector. He had told me to go and pick it out as it came with my new phone. I told him I've had bad experiences previously with T-Mobile, so I thought he was being kind and helping me out, as I am also an active duty military member. He however took advantage of me, and now I have to pay those off as they only have a "14 day return policy". Not even long enough for it to show up on your first bill cycle and notice the issue. Don't buy a screen protector or a case from these people. Apparently I should've told them no and stopped the transaction, even though I thought it was part of a promotion. Would take business elsewhere, except now I'm stuck paying off $110 of stupid phone accessories.