I can't say enough great things about this company! Nathan and Anise are so polite, respectful and…read moreprofessional. Nathan was able to diagnose the problem with my washer, order the part and do the repair in a timely manner. He even put a new dryer vent tube on the dryer for me as the old one had holes in it. Prices are reasonable. They clean up when job is finished. I highly recommend this company for any appliance repair and or servicing . If I ever need anything where I can use them again, I will!

Mason and his wife did an excellent job in fixing my clothes dryer. Mason replaced the fuse,…read morecleaned the dryer vents etc. and also tightened the handles on my Samsung refrigerator doors. Everything was put in place in my laundry room . Neat, precise, resonable and professional. I highly recommend their service.

We purchased a brand new washer and dryer from EZ TV & Appliance in fall 2010. After looking at…read moreall the businesses in Alamogordo that sold the type of washer and dryer we were looking for, EZ had the best overall price. I want to add that we did get a rebate for both the washer and dryer at the time we bought them. Even with discounts at other places like Home Depot and Lowe's, the price was lower. The customer service was also outstanding. The man helping us was knowledge, seemed to offer an honest opinion about our options (not just directing us to the most expensive pair), and there was no pressure to buy. We actually went back twice before making a final decision and he helped us with our questions each time. Although I would still shop around for the best price when buying appliances or electronics, EZ TV & Appliance would always be an option.

Nice until the sale is made, then you are on your own. I spent a little extra thinking it was nice…read moreto support a local business, but in hindsight should have bought at Lowes. Better prices, better service, better support. And you won't be called a liar at the box store, as i was here. Truly terrible post purchase support. Would give fewer stars if i could.

I prepared my backyard for installing sod- 2 months of hard labor removing the old overgrown grass…read more 100+ degree heat for weeks Alamogordo NM Tilling and removing old metal garden dividers leveling removing stones and pebbles Finally ordered sod from Lowe's online and paid for it on August 16 with a delivery estimate date of August 24 Yesterday Got up at 6am hoping for a morning delivery expecting to be installing the sod all day. I had read some reviews where people had written about having pallets dropped inappropriately and I did not want that to happen Waited and waited while the status showed arrival on 24th Tried calling Lowe's only able to communicate with A I ARRIVAL STILL SAYING Due today Checked online today and the new estimated delivery is September 30 UNBELIEVABLE Now I have a dirt yard next to my 60 foot in ground pool with 100 degree weather dust dirt etc into the pool I'm not the type of person who complains but this seems to be the best way to have my voice heard Hoping to hear from a compassionate human from Lowe's and not some artificial intelligences Great companies exceed their customers expectations

On Feb 6, 2026 @ 12:45:32, I was at the Alamogordo Lowes Home Improvement Store #1761. I went there…read morebecause I was working on a project for my home. I needed a number of items in various departments. I'm 74 years old and I can walk but it's hard. There were 4 individuals at this store that day that were VERY HELPFUL to an old man who needed help. Their names were: SUSAN, DONALD, JOHNATHAN, & JIMMY. They were extremely helpful and patient with me in the nearly hour that they were helping me, answering my numerous questions, and organizing my multiple purchases. The lady at checkout was also very quick and helpful. I didn't get her name. The customer service these individuals displayed was OUTSTANDING!!!! They should receive commendations etc. from the store manager, regional manager, and Lowes corporate. I missed the 7-day deadline to use the survey on the receipt, so I'm doing it this way.

Chuck has been my go to for all of my appliance repairs…read more When my big fancy washer broke down and was not repairable, I called Chuck that evening and he had a replacement washer delivered to my house the next afternoon. It was an older model and he charged me less than $150.00 for it.

Such a shame. Own a business and slowly destroy it with BAD CUSTOMER SUPPORT and SERVICE. A small…read morebusiness that does not VALUE CUSTOMERS nor support contract service. Call them and leave a message, you may be dead by time you get a return call, if ever. Then there is the service. The first Tech told me my thermostat was improperly set. Told me the noise really was not "that bad". 60 days later I lost most of my frozen food because it would not freeze. Next Tech tells me he can't repair and would notify manufacture immediately. Still waiting for that "immediate notification" so they can replace my Freezer, and 45 days and THREE PHONE CALLS it is still not done, so I loose all my food and have a great door stop. I should have known last year when the fixed my WASHER and the guy broke the display connector and said, "I guess you are going to need a new washer" now. Not to worry, Chuck was NOT in town for the month of September, according to the office girl that took my call and told me someone would get back to me, right away, The best recommendation I can give for this business is STAY AWAY. They will just cost you money and that is NOT A VALUE. Rodger N.

I had been in this store 2 times unable to buy furniture and on the 3rd visit I walked away with a…read morenew dresser and a nightstand, of which I'm waiting for. I wanted to to upgrade from my cheap Amazon dresser and also wanted quality and something that would last generations and I got a great deal on both! The dresser was delivered to my address and put in place where I want it the same day! I would say the icing on the cake is they went above and beyond and sent me a card in the mail!

Michelle is amazing. She helps and gives you ideas on interior decorating. The outside is deceiving…read morebut once you step inside, you're blown away. From furniture, animal skins, and decorative items, you are pleasantly surprised. Definitely a store where you can find anything.

First of all, I placed an order online. They had the local store deliver it. They only delivered…read morepart of it. When I contacted them, I was told that they are not going to honor the advertised sale. They contacted their ".com" about it. They won't honor the sale either! The next day they removed the sale. Now, getting my refund is ridiculous. I paid through CashApp. Home Depot sent them the refund, but they did it incorrectly and CasApp denied it. They won't listen. All they say is "it went through on our end". No it didn't. They don't have a Manager so the Assistant manager is in charge. He is an absolute joke! Something needs to be done about this store.

I bought a Ryobi charger and on the websit. It said when you buy the charger you get free weed…read moreeater, blower, battery and charger for free. Well, I ordered the charger and when it came it was only the charger. I went online to chat with customer service. I talked to 2 different people that night and they both didn't know what to tell me. They told me to go to my local store and discuss it with them. By the next morning on their website the free items were no longer on the site. So, I went to my local store and apparently the promotion ended the 19th and I ordered it on the 20th. But on the 20th it was still on their website and never did say anything about it expiring. The guy at the store called .com to discuss it with them. So, .com told the employee that he would contact Ryobi and see if they would honor the promotion. He said I would get a email from them letting me know their decision. I never got a email or any response. Home Depot should of honored that promotion because that is who I ordered it from. Since I haven't heard anything from anybody, I will be returning the charger to get my money back. I will not shop at Home Depot again. I really thought Home Depot would have customer service, but apparently they do not. Their attitude surprised me also, as they were not helpful. I will not buy any Ryobi products again. I am a female senior citizen and I thought getting those items free with my purchase of the charger would be wonderful. It would of helped when I take care of my yard. I am very disappointed with Home Depot for not honoring their mistake, by it still being on their website when I made my purchase.

I live nearby and shop at this place frequently, and have never had an issue here. The staff is…read morealways friendly and professional. And they are 2nd amendment supporters and sell firearms. Very cool. I chose them for their FFL service, too.

Friendly service only exists as an illusion here. Considering everyone in the store is ARMED,…read moreincluding myself as a customer, I would expect zero hostility from staff. How silly of me to assume professionalism and respect are sincere at Western Ace Hardware. My family and I have spent thousands of dollars at this store, but after my experience around the 31st of July 2026, I will no longer recommend this store to anyone. To the contrary, I will make it my mission to actively and loudly dissuade people from using this store. **Warning!! Do not ask the staff why they leave the front door open in 100*F weather!!** When I asked this question in a lighthearted manner, the staff member raised their voice louder than mine, interrupted me, and briskly walked away before I completed my sentence. How dare I attempt to gently rib Ace Hardware about the fact that they prop the door open and the air conditioning just pours out the front door and allows insects to enter. Apparently this is a source of super-hurt feelings and tenderness for the mustachioed young man running the register. As the staff member escaped our conversation, I apologized, saying "sorry for upsetting you". To which the staff member stopped, turned and confronted me, asking "what was that (you said), sir ?" I advised this young guy that I was sorry to have ruffled his feathers and that it was unnecessary to get huffy with me. I left the store with this declaration. As I was preparing to start my motorcycle, the other employee present...the marine from behind the gun counter came outside and began watching me. I would describe it as "eyeballing" me. He looked in my eyes and spit on the ground, an explicitly outward projection of contempt and hostility. I would expect this type of flaccid attempt at intimidation from the town fool, not an employee and VETERAN. How dare you lose your military bearing! As a Marine wearing an EGA hat no less...Shameful behavior. ---That's the story I'm going to tell everyone I know. At the Elks, to my friends in the Legion, as well as in every rating website I can find. Check yourself, brown-haired young baby faced checkout clerk with a moustache. Perhaps you're more predisposed to mop the floors than face customers if you can be triggered by a question about an open door.

Pretty good place to buy what you need. Sells quality furniture, and what I liked were the two…read moredelivery guys who delivered and set up our order oin the house,Very professional, and were very patient with the GF and her back and forth as to where to set the bdroom items lol. HaNDLED OUR ITEMS WITH CARE AND WERE PLEAsant,, nor rucsing and it was late in day,last delivery..So,,go here and stroll the store, buy and enjoy the choices

The folks at Maupin's Home Furniture were simply THE best to work with! I can't say enough good…read morethings about them. We have started to furnish our vacation home in Cloudcrift. We plan to stick with them to make all the rest of our purchases after we complete our remodel.

All I can say about this company is I'm going to rate them the poorest of the poor because we…read morebought some couches and a lamp and other Furniture throughout the years, but we had issues with one of the couches and one of the lamps we just purchased less than 2 months ago. We purchased a lamp that was on the floor, they forgot it when they delivered our furniture, we had to pick used lamp that was on the floor when we got home over an hour away we noticed it had missing pieces the light bulbs are mismatched in color and the lamp was flickering when we plugged itvin. It took them over a month just to say hey I'm just going to give you your money back after begging them for a replacement they kept saying we're going to get a replacement and we never did so they gave us a refund. Then about the couch that's a laugh in itself they kept promising we're going to get a brand new couch because the couch that they sold to my daughter the mechanism in it was bad. after countless phone calls and messages and being lied to by them saying they're going to order a new couch for my daughter and and after bothering them because they never returned my messages or my daughters they finally said they got the couch they're going to deliver it when they got to my daughter's house they just fixed the mechanism when they said they did not even want to deal with them electric part of the couch my daughter never got her couch buyers beware please do research before purchasing from this so called company.

Purchasing Process: There are limited furniture options here in Alamogordo, but my family and I are…read morehappy we chose National Furniture Liquidators (NFL). We visited ALL of the furniture stores here, with NFL leaving the biggest impression. They offered a large variety of furniture from living room, bedroom, and dining room sets. Not only did they offer a large variety of options, but the prices were i.n.c.r.e.d.i.b.l.e! We worked with Mark, who I believe, is the Manager. He was upfront, honest, and extremely helpful. What I TRULY enjoyed about working with Mark is he was not pushy. He wasn't following us around the store saying "look at this, check this out" and trying to make a sale. He was providing information, gave us insight, and let us roam. He was there when we needed him and gave us space to breathe and explore. He was very professional and extremely helpful. Loved working with him. Moving Process: So our furniture arrived with two very respectful young men, Dominic and Devon. They set up all the furniture quickly and correctly. The only problem, which wasn't their problem, was some of our furniture was already damaged inside the packaging. Dominic got on the phone with Mark, Mark said he'd take care of it. And guess what? It's being taken care of. The process was easy, smooth, and painless. I can't say it's an inconvenience because it is being handled. Mark is pulling through and the movers were extremely helpful. I'd recommend working with these guys. If I need anything else, this is automatically the first place I am going to go to in Alamogordo. The honesty, openness and ease of communication, purchasing process, the delivery - EVERYTHING - I loved it. Only part I didn't enjoy and felt bad for (since the delivery dudes have to do a lot of back and forth) was the damaged furniture, but again - that is being taken care of. Check this place out!