Bought a pair of shoes. Returned them the day. Still waiting for a refund on my debit card 6 days…read morelater

The man in charge is rude, complains about the shoppers, and tries to rush you out of store when…read moreits still one hour before closing. If he doesn't want to be there, he should quit instead of making customers feel uncomfortable. Would rather drive to Las Cruces where you have better customer service and a more positive atmosphere.

This is barely a mall. There are only a few stores and the ones we visited were small. The most…read morepopular feature was an axe throwing shop.

My family went to the mall today to walk around and have pizza. My mom has had two kids, and when…read moreshe's gotta go, she's gotta go, so she parked near the door so she could get to the car to get home if she needed to. we all had pizza at the second rate pizza place there, and then we walked clear across the mall to leave cause mom had to pee, and guess what?? the door we came through was LOCKED. It took TWENTY MINUTES to walk to the door, find out it was locked, walk all the way across the mall to the other door to get out, and then walk ALL THE WAY back the OTHER WAY to get to the car. Not a single employee to be found anywhere, no notices posted anywhere about locking the doors extra early, nothing. The food here sucks, and the stores are all taking their dying breaths in a failing economy. SO, if you've never been to this mall, let me sum it up for you. it's like walking down a plain, barren hallway that's been halfway cleaned with locked restrooms and exits with food poisoning lurking around every corner. for the only mall in Alamogordo, you'd figure they would try way harder to make it nicer. Don't spend your money in this overpriced overrated backwoods hillbilly hallway.

I stopped by here because I have a recent foot injury, & needed new holes added to the straps of my…read moreleather sandals. I was super-impressed with their customer service, & was shocked when they didn't even charge me for the work! I will definitely return here!

Staff is very professional, knowledgeable and personal. They greet you in, will stop and answer all…read morequestions with a smile and will give an honest opinion when asked. The store has very high quality, hard to find clothing, boots, belts, hats, jackets, other merchandise at good prices!!! I would like to say Thank You for such a great place!!!

awesome selection, clean store and so nice to have so many shoe choices in one place!read more

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

The staff at this location are tremendous and the quality of apparel is exceptional…read more In my opinion, corporate level left me feeling bit discriminated due to my sexual orientation/preference #LGBTQ. After 1 day with having met with a corporate representative, a vague excuse ended my time there. Their way of delivering exiting payroll was a bit questionable and run poorly For the first time in over 30 years, I felt like I was being treated like a, pardon the expression, fag again. It was disturbing and disappointing to say the least. But as I mentioned earlier this excludes the store itself and the staff they are expetional.

Thank you Melissa for all of your help with the sunglasses!!…read moreYour awesome!! Love your store..

Well, they did send me a check for the full amount, even though I had to pay for shipping back to…read morethem. Thought I would update the review. I was wrong about them not sending me the refund.

This place has the BEST and cutest clothes! There's literally something for everyone and items you…read morewon't see everywhere. I came into town to ski and celebrate my birthday with my friends! While shopping with my friends the owner who happens to be the sweetest lady heard me say my last name was Roberts and my grandads initials were J Roberts. She not only took the time to chat with me and my friends but offered to give me any shirt or jacket in the store that said "J Roberts" on it. Having something with my grandads initials on it like that means the world. She is a one of a kind lady! Can't recommend this store enough!

Great selection and customer Service... cute store and displays.. good prices.. unique itemsread more

Quality consigned vintage and new unique women's clothing in a setting that could keep you shopping…read morehere awhile. Fun and funky. We spent a couple of hours trying on clothes and jewelry and chatting with the sales clerk. Certain color tags go to 50 percent off after the clothes have been there awhile. Unique items include a plethora of fur coats, including minks, blinged purses and party shoes. If you're spending the afternoon shopping in Ruidoso, this is a good place to find something unique. They take credit cards and all sales are final. But you'll want to keep it anyway.

Every time I stop in this Ross I'm impressed by the selection of women's clothing, hand bags,…read moreshoes, make up and decor. This one beats any location in Indiana I've been to. The dressing room was very clean and staff is always super friendly. The men's section is never has full as the women's but we were still able to find some really great deals!