In the beginning everything was good with this locally owned family store…read more Not wanting to do business with the big boys, we took our business here -several times- and made several expensive purchases. Everything was okay until our appliance broke down. Lead salesperson has so much trouble with upset customers calling about defective products, he is beyond effective communication and he clearly is unhappy in his work. We also learned the hard way that the manufacturer says "If you had bought our product directly from us, we would have sent you a new machine immediately." EZ TV and Appliance is not considered "directly from us" in the opinion of the appliance manufacturers. We really wanted to support our local business and we wish we had better things to share in this revi.

We needed a new stove for our house and decided to get one from EZ TV & Appliance. We'd gotten…read moreanother appliance from them in the past and wanted to give a small, local establishment our business rather than one of the big box stores. Unfortunately, we started having problems with our new stove after about a month. We contacted Mark Eaton at EZ and explained the situation. He listened to us and understood our problem and concerns, and we agreed we each needed to work our sides of the problem - us dealing with the manufacturer's Customer Service department, he working with his sales rep at the company. The experience turned out well - we were able to trade in our defective stove for a new, different brand thanks to Mr. Eaton's assistance and willingness to help us out and make things right. If you look at their other online reviews, you'll see that they're a reputable business providing value, service and assistance if problems arise. They've had many happy, satisfied customers over their 60+ year history, and we are now some of them as well. Big shout out to Mr. Eaton and EZ! David Larsen

Our refrigerator broke and we had to get a new one. So Josh helped us and we got a new refrigerator…read moreand then also a freezer for the garage. The refrigerator won't be here till the 12th but we could get the freezer today. Josh was so wonderful, he delivered it today! Home Depot you have great employees! Give him a raise!!

I bought a Ryobi charger and on the websit. It said when you buy the charger you get free weed…read moreeater, blower, battery and charger for free. Well, I ordered the charger and when it came it was only the charger. I went online to chat with customer service. I talked to 2 different people that night and they both didn't know what to tell me. They told me to go to my local store and discuss it with them. By the next morning on their website the free items were no longer on the site. So, I went to my local store and apparently the promotion ended the 19th and I ordered it on the 20th. But on the 20th it was still on their website and never did say anything about it expiring. The guy at the store called .com to discuss it with them. So, .com told the employee that he would contact Ryobi and see if they would honor the promotion. He said I would get a email from them letting me know their decision. I never got a email or any response. Home Depot should of honored that promotion because that is who I ordered it from. Since I haven't heard anything from anybody, I will be returning the charger to get my money back. I will not shop at Home Depot again. I really thought Home Depot would have customer service, but apparently they do not. Their attitude surprised me also, as they were not helpful. I will not buy any Ryobi products again. I am a female senior citizen and I thought getting those items free with my purchase of the charger would be wonderful. It would of helped when I take care of my yard. I am very disappointed with Home Depot for not honoring their mistake, by it still being on their website when I made my purchase.

On Feb 6, 2026 @ 12:45:32, I was at the Alamogordo Lowes Home Improvement Store #1761. I went there…read morebecause I was working on a project for my home. I needed a number of items in various departments. I'm 74 years old and I can walk but it's hard. There were 4 individuals at this store that day that were VERY HELPFUL to an old man who needed help. Their names were: SUSAN, DONALD, JOHNATHAN, & JIMMY. They were extremely helpful and patient with me in the nearly hour that they were helping me, answering my numerous questions, and organizing my multiple purchases. The lady at checkout was also very quick and helpful. I didn't get her name. The customer service these individuals displayed was OUTSTANDING!!!! They should receive commendations etc. from the store manager, regional manager, and Lowes corporate. I missed the 7-day deadline to use the survey on the receipt, so I'm doing it this way.

Ill keep my business with Home Depot. False advertising! I gotta deal with the day promo on my…read morephone on Lowe's app's website and when I went to purchase it, it said it was out of stock. No we're on the website or the app did it say that it was online only. So I called the store in Las Cruces, New Mexico and the service desk informed they would've honored the price if they had available stock but when I called Alamogordo New Mexico, they said they would not honor this price and I could come in with my phone and try talking with a manager. I'm not gonna beg I'm not gonna cause a scene in order to get something I want that I feel was falsely advertise. I just think Lowe's needs to be better at advertising these items online because I wasted a hour of my time this morning when I should have been productive. Thank you Alamogordo Lowe's for wasting my time. I'll continue to keep my business with Home Depot!

Called Chuck's w refrigerator problem. Terry was professional, quick response, n fortunately had…read morethe part n was fixed easily with fair price. Thanks so much will use you n again.

Chuck has been my go to for all of my appliance repairs…read more When my big fancy washer broke down and was not repairable, I called Chuck that evening and he had a replacement washer delivered to my house the next afternoon. It was an older model and he charged me less than $150.00 for it.

I had been in this store 2 times unable to buy furniture and on the 3rd visit I walked away with a…read morenew dresser and a nightstand, of which I'm waiting for. I wanted to to upgrade from my cheap Amazon dresser and also wanted quality and something that would last generations and I got a great deal on both! The dresser was delivered to my address and put in place where I want it the same day! I would say the icing on the cake is they went above and beyond and sent me a card in the mail!

Michelle is amazing. She helps and gives you ideas on interior decorating. The outside is deceiving…read morebut once you step inside, you're blown away. From furniture, animal skins, and decorative items, you are pleasantly surprised. Definitely a store where you can find anything.

They wear their anger on their sleeves....and their faces. Go in there in a mask, and they will…read moregive you attitude, not wait on you at all, or chew you out. If this is Christianity, then they deserve not only not to have customers, but they actually HARM Real, Moral Christians who actually live Christ's message. Nice merchandise, nice selection, but not worth being abused there.

Great people! Great store! I needed a 2mm Allen key to fix a little issue on my RV. I figured I'd…read morespend $20 to buy a set or that they wouldn't have exactly what I needed. Was I ever wrong! The friendly employee took me directly to the spot to find a single 2mm Allen key for 65 cents! My problem was solved for literally loose change! If I'm in Alamogordo again and need something, I'm coming to your store first. Thanks!

Highly knowledgeable about all appliances. Very much recommend over any other in the area…read more Reasonable pricing and completed in a timely manor. Will recommend to everyone I know.

Every time I stop in this Ross I'm impressed by the selection of women's clothing, hand bags,…read moreshoes, make up and decor. This one beats any location in Indiana I've been to. The dressing room was very clean and staff is always super friendly. The men's section is never has full as the women's but we were still able to find some really great deals!