The place is inside the 24 hour parking garage. So drop off is convenient even after business…read morehours. The dude working the desk is legit. I'm always concerned about sneaky fees and such, so I was pleasantly surprised to have a really easy experience. Will be renting from this place again and very soon. Thanks again

We've been working for almost a year with all the associates at this location and we have to stay…read morethey are always polite and keep it professional. We run a tight ship moving people nationwide and we always thank Ryder for there supreme service. A special thank you to Nick , Fran , and Kevin!!!!

I tried reaching out to the email address listed right on the Ryder Facebook page…read more(communications@ryder.com) and politely following up, but because nobody has bothered responding to my concerns over the course of a month and a half of trying to get in touch, I guess I'll have to post a review (which I really didn't want to do). One of the drivers at the Moonachie location blew through a stop sign on 10/31/22 in bad weather and forced me to go around him to avoid slamming on my brakes on slippery roads. Your driver then proceeded to give me the middle finger for nearly 5 full seconds afterwards. Mind you, this was completely unprovoked. I have no idea who this person is and I wasn't speeding, tailgating, or instigating this guy in any shape or form. What makes things even worse is that even after reaching out to Ryder via the email address above multiple times, nobody bothered responding! If this is the kind of business Ryder Truck Rental is, then I highly recommend that everybody stays very far away from them. Clearly, they don't care about correcting or disciplining dangerous behavior and you shouldn't want to do business with people like this.

From start to finish, Fairmount truck rentals made my move as smooth as possible…read more Excellent service, very kind and professional staff, reliable trucks and unbeatable rates. I couldn't be happier with the price and the experience I had. I would definitely recommend it to everyone!!!

Uodate your hours please! I droce over and arrived at the door at 5:26 pm and the door was bolted…read morelocked with a gentleman sitting behind the counter waving at me saying that the store is closed. The hours on Google says till 6 PM. Told me to come back tomorrow. I was just going to drop off a payment by check but this gentleman didn't want to take it. If the place sincerely closes at 5:30 or earlier then please update the hours online so that people aren't wasting their time driving over.

I've been renting from Value Auto Rental for years. I often rent passenger vans, and there is…read moresimply no one better in the area. Prices are reasonable and the people are a pleasure to deal with. Rent here with confidence.

I called them on 7/28/2025 because their website wasn't working. The person there told me it was…read more"down" and not likely to be back up any time soon. He also said they only rent 15-passenger vans.

I moved this past weekend from the Bronx to Midtown and rented a truck from NorthEast…read more The whole staff was incredibly helpful and courteous. With all the stresses of moving to a new place, it was very refreshing to have someone work with you and try to help. They made the move as easy as possible and I absolutely recommend to anyone in need of easy to deal with, reasonably priced, and friendly truck rentals.

The owner, Jordan, used to just be disorganized but now it's safe to say he is dishonest and has…read morestolen $1,388.89 from my company. I rented a van from him which was ticketed repeatedly throughout the city for being improperly labeled commercial (unaltered commercial vehicles· Section 4-08 (k)(2)). He assured me he would handle disputing the tickets as this was something he'd done in the past. He also apologized when I was getting the tickets because he said they were not supposed to go to my name and that the person responsible for filtering the tickets at HIS company had made a mistake. A year + later I received a notice from a law firm that I'd been sent to collections for unpaid parking tickets. I sent them to Jordan and he said he'd get back to me... He never did and refuses to answer calls or texts. I paid the tickets on his behalf because I don't want my credit negatively impacted. I've rented trucks with Jordan for a long time and have known him more than ten years... all the way back to when he worked at Chelsea Rental before he owned his own truck rental co. It's a shame this is how he now conducts business. His old boss would be ashamed of him. I gave him the benefit of the doubt and held off posting this review for a year. I rent trucks in NYC for work frequently and have paid my fair share of tickets - when they're mine to pay. I now rent from U-HAUL and even though I'd much rather support smaller businesses NORTHEAST TRUCK RENTAL IS DISHONEST and you're at risk of being taken advantage of. Lastly, keep track of the tolls you are charged for -- they do not provide any proof when you ask for receipts.