From the moment I walked in the door the experience was excellent. The shop is spotless, very professional. The communication was fantastic throughout. I picked up my car today and it looks brand new. You would not be able to tell the car was in an accident. They also cleaned the car so well, I thought they gave me a brand new car. lol. I would give this place 10 stars read more

Amazing talent here! I hope I don't need them again, but if I do, they would be my first call!

I recently purchased a 2026 BMW X7 and was truly excited to bring it home. After a week of driving, I gave it its first wash and discovered a small blemish on the front hood, which had been covered with touch-up paint. I contacted the dealer, and they offered to cover the cost of repainting the entire hood. Since the chip's location would have required painting the fender as well, I sought quotes from several body shops. While many were eager to take on the job, none were willing to focus on just the minor touch-up. This is where Steve and the team at Massapequa Auto Body stood out. Like me, they believed repainting the entire hood of a brand-new car would be excessive. Instead, they approached the blemish with precision, working in stages, lightly painting, sanding over a few days, and finishing with a final polish. Now, the blemish is barely noticeable! It's rare to find such professional, honest, and detail-oriented people in the auto repair world, but Steve, Tommy, and the entire Massapequa Auto Body team went above and beyond to do what was right. read more

Brought my car in for a possible hub bearing. They looked over the car and confirmed my suspicions. Fast service and it's running great again. Fair and honest read more

First time using them. They do great work. Everything came out perfectly. Very friendly and experienced. I had to get a rental and I think they have a close relationship with Enterprise because I was able to leave my rental there. They are also certified or something with state farm because I got my estimate right away. read more

Once again I was extremely satisfied with Steve and his crew. The work done on my car was outstanding. No one is happy when a car is damaged but you can be confident that this is the place to go! read more

What a team of amazing people. I have been working with them for over a year and they are responsive, experienced, and friendly. I always feel taken care of and prices are extremely fair. read more

All anyone wants is honesty and quality in an Auto Body repair shop, you get both at Massapequa Auto Body. Highly recommend.

Steve helped me tremendously what i thought was going to be a big fix they helped fix the scratches in no time plus they were super friendly and easy to deal with thanks again read more

This is the only shop my family and I will ever use! If I could give 100 stars I would. Steve the owner is one of the nicest, most honest guys you ever want to meet. The quality of his work is phenomenal and you can't find better customer service anywhere. Judy in the office is always so caring, efficient and customer service oriented! I highly recommend Massapequa Auto Body!!! read more

I've been coming to Massapequa Auto Body since I started driving. And when I started driving, I had a station wagon that was already considered antique/historical... it was older than I am now! Freddie and his mechanics were more than willing to go through the car from top to bottom, to ensure that it was safe for a new driver to drive many, many miles. They repaired/replaced parts that needed it, and treated me and my car with respect. Rather than poo-pooing that I was going to college, and working over an hour away besides, they worked on this car so that I could depend on it for years. That's a feat right there. I've used this shop ever since. Although that was several years ago, I continued to use Massapequa Auto Body. They've always handled every job with respect and precision. If you need an honest auto shop, go here. read more

I was referred to Massapequa Auto Body through State Farm after my 72yr mother crashed her new car. It was a terribly stressful time for her - but Massapequa Auto Body went above and beyond to make things as easy and comfortable for her as possible. The car she crashed was towed to a place 3 towns away and her signature was needed in order for them to release it to Massapequa Auto Body for repairs. Mom was too nervous to drive the rental car over to sign for the release (and I live out of town) - so Massapequa Auto Body picked her up and drove her over. They did this a 2nd time when the car was repaired and ready for her to pick up and take home. This type of personal attention and accommodation really makes a difference. And repaired car looks and runs like brand new too! read more

By far the best auto repair experience we have ever had! 2012 MDX pearl white. They had the car looking like the day we bought it inside and out. My wife couldn't believe the level of detail that was given to the inside of the car as well. Thank you so much for the great repair and prompt service. I only wish we knew about the shop years ago! read more

Freddy and his staff are awesome and did a great job and very informative of whats going on from start to finish very happy with my car they repaired . Amazing job .. read more

If I could give zero stars I would. This place is a joke. They are con-artists. The owner Fred is an incredibly manipulative person. He swore to me that when my brand new car was in an accident he would be replacing the parts for me with brand new ones. 3 months later I noticed my fender started to come loose again. I took it to a family friend in the business and he clarified that these parts that were replaced WERE ALL AFTERMARKET. I couldn't be more disgusted with the people who run this shop. How do you just lie to your customers? I cant imagine how many people they have done this to. Shame on them. read more

I have used the services of Massapequa Auto Body on more than one occaision through my insurance for accident damage as well as for urgent and routine repairs. They are always helpful and friendly and I am satisfied with the work and the invoices. They stand by their work and will take care of or change anything I ask for and scheduling an appointment is never difficult. I recommend them highly and will continue to use their services. read more

Had been referred to Massapequa Auto Body by State Farm when I got rear ended. Fred and Pat are good honest people. Fixed car better than new. When I picked up car after weekend there was a clicking noise when locked doors. Took car back and Fred took care of it the same day. Very good mechanics, very pleased with their service and I'll definitely use them again (hopefully I won't need to). read more

I have dealt with multiple auto body shops over the years, and I have to say the experience at Massapequa Auto Body have been by far the best. Fred and Pat are courteous and professional. They take pride in their work. My car looks like the day I picked it up at the dealer. I would definitely recommend to others. read more

We've been using Massapequa Auto Body for twenty years. They are truly the best around. Honest, fair and always fixes my car quickly. Fred is great and his staff is the best at what they do. read more

After a minor car accident out of state caused by a person with the Medicaid of car insurance plans, I accidentally (no pun intended) stumbled upon Massapequa auto body. See my review of frog hollow, where I had intended to go. They were seemingly unwilling to even asses the damage to my car vs. the estimate I received, despite me using them for 16 years... so I called MAB, where I've never been. Judy pulled a Rod roddy/Johnny Olsen of, "come on down!". THEY were willing to compare the damage to the estimate I received. As soon as I agreed to have my car repaired by MAB, Judy took over for me & handled EVERYTHING with the car insurance. While the repair process was slow & tedious (at no fault of MAB, but completely the fault of that out of state car insurance), MAB did exactly as they promised from the start: my car looked better than before the accident. It was a little weird I was requested to pay "my" part (payment from the car insurance I received for the first estimate) in cash & I was missing 2 valve caps on my tires (which they replaced), the most important thing is after 21-22 days, they lived up to their promise & my car was repaired. I honestly hope to never have to return for obvious reasons, but if I do have future issues, I know where I will choose to return & I know who I will recommend from now on. read more

this is second time I had to use mass auto body for auro accident. I have to say the workmanship and staff are the best I have ever experienced. Hopefully I won't have any more accidents but if I do Massapequa auto body is the only place to go. Don amen read more

Went to this place on a referral. The guy, who was one of the owners, immediately told me I had a lot of damage (which I knew). Then he asked if I was going through insurance, which I said "no." Then he told me it's not a $1500 job here, this could cost $4-5k (I got other estimates for $3k). So I said, "I know, I just need a quote and what's the timeframe." He said to me, "I got insurance commitments so it could take 3-4 weeks." Clearly, he didn't want to do the job because he couldn't rip off the insurance companies like he normally does and perhaps didn't think I could afford it. These guys are shady, their fees are inflated and pretty rude. Moving onto to someone else who is honest and wants business, unlike these guys. read more

I have used them for over 20 years - family a total of 8 times. He protected us from insurance companies adjusters trying to put a used part on mint cars, not acknowledging true work that has to be done. I live in Staten Island now but still use them. That says it all read more

I was referred to Massapequa Auto Body by my extended family. Several family members had good experiences with quality repairs for multiple reasons. It was my turn, I got side swiped down my entire car by someone who drove directly into me. There were quite a bit of repairs that needed to be done and when I got the car back it looked perfect/brand new. I drove the car for about two years after. Following a horrible winter in 2015, I noticed a minor discoloration issue running at the very bottom of the doors that had been replaced. We called them up to ask if they could take a look at it. It was looked by the owner. He said "We stand behind our work" and explained what he thought may have happened. They repaired my car 2 YEARS AFTER without question and without charging me anything. You can not get better customer service than that! I was blown away! read more

What a pleasure dealing with everyone at this shop. They helped me with everything from start to finish. They help me make the report to the other guy's insurance company, got me in a rental car, and did a great job. They even gave me a free oil change. I will definitely be bring all my auto needs to them! read more