1. Vera Cadillac

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Pembroke Pines, FL

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Vera Cadillac

3.5 (165 reviews)
Closed • 11:00 am - 6:00 pm

Services - Vera Cadillac

Bumper repair

Auto frame testing

Rear-end damage

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Woot woot new car
Krista C.

Love this dealer. This was one of the best car by g experiences I've had. I walked in with a car in mind and they sold it as my butt hit the seat. However my salesman found an alternative. He made sure I was happy and made my experience great. Definitely recommend Vera Cadillac. They don't have all the fees some of the other dealers have and they wk give you a deal.

The level of attention and care we received was outstanding. Our salesman, Alain Espinosa, went above and beyond to guide us through every step of the process and ensured we always felt supported. He was patient, thorough, and made sure we understood every detail. My partner and I have visited many dealerships over the years, but this was by far the smoothest and most enjoyable experience we've ever had, all thanks to Alain.

My Beautiful Sexy Cadi!! Rich Lady Rich Lady coming through.   Rich Lady Rich Lady coming through.
Rima B.

Great Price. Nice salesmen and managers. They all worked hard to get me an amazing deal, and also went above and beyond. Ask for Kamel or Eddie my sales guys. Jose and Giuseppe the managers went the extra mile to make sure I was set up right in my beautiful Electric Lyric!

Sign up online at their website or Facebook page, get a certificate to take a test drive and receive $75!
Howard G.

I have a 2019 Buick Encore Sport Touring, but came in today to test drive a new Cadillac because they're offering a choice of a $75 Visa card, Amazon card or Nordstrom gift card just for stopping by. You must sign up at their Facebook page, fb://photo/10158796833959851?set=a.325049809850 or their website, www.veracadillac.com to register. It was easy to do! The staff at the dealership was friendly, no pressure, but a few reasonable questions were asked. I presented my test drive certificate and drove a 2021 Cadillac XT-4 Sport. It was awesome....and $47,000!. Today is Saturday and they said they would email me my $75 Visa card. It was well worth the trip and the $75 will go towards a nice dinner I can Yelp about!

Terrible paint job. Also crack the grill that was perfectly fine at the time of arrival .
Chris B.

After 3 months my car was returned to me worse than how it was dropped off. Extremely disappointed with the work that was done to my car (or lack of).

2023 Cadillac Escalade
Dustin F.

I am very grateful to Vera Cadillac Buick GMC Manager Richard Gonzalez and my salesman Hodari Bazemore This is my 5th Cadillac and 4th dealership I have purchased from and when it comes to Cadillac I wouldn't recommend anywhere else! They treated the best, didn't charge me over sticker as they promised and even paid me 5k more than the other dealership offered for my trade.

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6 years ago

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Jorge M.

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4 years ago

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Jorge M.

Thank you so much for the review! We will see you next time!

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4 years ago

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7 years ago

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Jorge M.

Thanks for sharing your experience with the Vera Difference.

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“This is probably our favorite Cadillac dealership where we purchase our Escalades, and GMC pick up trucks...”

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AutoNation Chevrolet Pembroke Pines

AutoNation Chevrolet Pembroke Pines

(288 reviews)

My husband and I went to look at the 2026 Chevy Trax at the AutoNation dealership in Pembroke…read morePines. I had already gone online to find the best price for the LT model. I was wanting the new blue model. I found a blue LT model on the lot with a low MSRP price. I went inside the dealership and was warmly greeted by Damiar Pennant and I told him that I wanted to know the best price he could give me on the Marina blue 2026 Chevy Trax outside. Damiar was kind and checked on the best price he could do. He got an awesome price with tax, new tag and title out the door. I said okay let's test ride it. The next thing I know I am wanting that car. Damiar was so wonderful and told me about all of the awesome features on the car and the car rode like a cloud. I signed the deal and gave him some money to hold the car and told him I would buy it the next day because I wanted think about it overnight. The next day I was picked up by Damiar and went back and completed the deal. The finance department got me in and out not taking too long and were kind and courteous as well. The Finance Service Manager's name was Jose Diaz and he got an A+++++ rating for completing the paperwork with me within 21 minutes even though I kept asking him a lot of questions. He was awesome just like my sales person Damiar. I met with the cashier whose name was Pamela and she was kind and courteous and she accepted my payment for the car. This dealership is top notch and made my car purchase experience the best I have ever had. Damiar introduced me to Michelle Barthelus the Assistant Service Manager. The Sales Manager also came over and introduced himself to me. Damiar put my new tag on my car and I was on my way as a proud new owner of a 2026 Chevy Trax. Damiar is an awesome sales professional and is always available if I have any questions. I highly recommend this dealership and Damiar.

Hello if you want to buy a car. Go to AutoNation in Pembroke Pines. Ask for Micheal Delgado in…read moresales and Jose Diaz in the finance department. This is a straight up team with no games or bull. They treated me like royalty. I have been buying cars here at this dealership since 1992. When it was owned by Mike Maroone. I bought a used 2023 Corvette on Sunday I did not like it. Since they have a no haggle return policy of 5 days or 250 miles which ever comes first. I took it back a day later. Absolutely no problem, I was really amazed. Instead I bought a 2027 Convertible Corvette which is excellent and I love it. The experience I had with this team and this dealership is beyond words. Also Larry who appraised my Mustang did a wonderful job also. I have owned 28 cars in my life time including 10 Corvette. But this is the best experience I have ever had. I am truly greatefull that they made it happen. Thank you Carlos

Toyota of North Miami - Our brand new state of the art showroom!

Toyota of North Miami

(534 reviews)

Super good everything from the first moment I contacted Samantha Gonzalez they helped me in…read moreeverything and in every problem they looked for a solution Samantha and Deyker are the best..

1/5 Stars -- Absolutely Horrendous Buying Experience at Toyota of North Miami…read more Let me start by saying that I absolutely LOVE my new 2026 Toyota Tacoma TRD Off-Road. The vehicle itself is fantastic. Unfortunately, the experience of purchasing it from Toyota of North Miami has been one of the worst, most frustrating, and most unprofessional customer service experiences I have ever encountered. If you're considering purchasing a vehicle from this dealership, I strongly encourage you to read this before signing anything. From the beginning, the entire purchasing process felt rushed, disorganized, and filled with empty promises. The salesperson repeatedly assured me that certain things would be taken care of, only for those promises to turn into excuses, delays, and constant runarounds. The finance department was no better. When I sat down to review the financing and paperwork, I was repeatedly told that everything would be explained and that I would receive copies of all my documents before leaving. That never happened. I drove home in a brand-new vehicle without receiving the complete paperwork I had been promised. And somehow, it gets worse. THEY DIDN'T EVEN PROVIDE ME WITH MY VEHICLE REGISTRATION. I drove my new truck for approximately five days without realizing that the registration paperwork had never been provided. I discovered this myself when I checked the glove compartment. How does a dealership sell someone a brand-new vehicle and fail to properly explain or provide such basic documentation? But the most unacceptable part of this entire experience involves my previous GMC lease. As part of purchasing my Tacoma, the dealership was supposed to handle the payoff of my previous GMC lease. I was specifically told by the salesperson that I could return the following Thursday, pick up a check, and take it to the GMC dealership nearby to complete the payoff. That was another promise that went nowhere. As of October 16, nearly two weeks after purchasing my Tacoma, my previous GMC lease still has not been paid off. I have repeatedly contacted the salesperson asking for updates. Instead of getting a clear answer, a confirmed payment date, or any meaningful resolution, I have received nothing but more excuses and the runaround. My next GMC payment is due October 17, and I am now facing the possibility of financial consequences and damage to my credit because Toyota of North Miami has failed to follow through on what was promised. I even called the dealership again on October 16, attempting to speak with someone in finance, only to be told that I would have to call back Monday. Apparently, once they have your signature and your business, resolving your problems is no longer a priority. What makes this situation even more insulting is that I have already expressed my concerns directly to the dealership. I have text messages documenting my complaints about the missing paperwork, registration, and lack of communication. I was repeatedly assured that management would be informed and that these issues would be prioritized. Yet here I am, still chasing answers. I shouldn't have to repeatedly call, text, follow up, or physically return to a dealership just to get people to fulfill their responsibilities. I certainly shouldn't have to worry about my financial standing because of an unresolved vehicle payoff. I purchased a brand-new Toyota expecting a professional experience, transparency, and basic customer service. Instead, I received broken promises, poor communication, disorganization, and an astonishing lack of accountability. I love Toyota. I love my Tacoma. But I deeply regret choosing Toyota of North Miami as the dealership where I purchased it. To the management of Toyota of North Miami: Your customers deserve better. Selling a vehicle is not where your responsibility ends. Your responsibility also includes honoring your commitments, providing the necessary paperwork, communicating honestly, and resolving problems without forcing customers to chase you. I am not asking for special treatment. I am asking for the basic professionalism and accountability that should come with purchasing a vehicle. My advice to potential buyers: Be extremely cautious. Get every promise in writing, review every document, demand copies of your paperwork, and verify that any outstanding trade-in or lease payoff has actually been completed. Do not rely solely on verbal assurances. This dealership has completely destroyed what should have been an exciting and memorable vehicle-buying experience. One star, and only because zero stars isn't an option.

Pines Ford

Pines Ford

(228 reviews)

I'm on my third Lincoln lease. I have a 2022 Lincoln Corsair, I've had a 2019 MKC before that and a…read more2016 MKX before this. Prior to this, I leased a Ford Explorer from the same dealership. My point is, I've been giving this dealership A LOT of business the last 10+ years. I've had issues with scheduling appointments with the mobile service department in the past here. Fast-forward to present date. I usually map out my errands ahead of time to stay organized. I called two weeks ago (on 3/14/25) to set an appointment for today to get my car serviced and pick up a loaner. The lady that picked up the phone offered to have the dealership come to my house and drop off the loaner and pick up my car, have it serviced and then have it dropped off afterward, and the loaner picked up. I jumped at the opportunity since I have never used this service before and it seemed pretty convenient. I thought it was strange that I never received a confirmation in my email or via a text message when I booked the appointment. This morning, I waited until the appointment time until I touched base with the dealership to figure out what was going on. I had to call multiple times this morning before I could get anyone on the line, when I finally did, I spoke to Angelica (who I'm pretty sure was the same girl that I spoke to in order to make my appointment two weeks ago). She told me that she apologizes, but there was no appointment for me in the system. She asked me if I could confirm what date that I called because they need to backtrack and see where the issue happened. Thankfully, I still had the call in my phone log that showed the date that I called to get the service appointment set. She advised that they would still be able to help me today with the same service, however, it would be later in the day. Again, I map things out ahead of time because I have a busy schedule. I then asked her if it would be possible for me to just come in and pick up the loaner and drop off my vehicle to which she said that I could. Thankfully I am not too far away from the dealership so it was not a big deal to just go in. I arrived a few minutes later, they did accommodate me quickly, I am sure because they knew I was very upset about what had just happened. Both Angelica and Neil, the service advisor did their best to get me in and out today. My car was ready in less than 2 hours. So they did try to make up for the mistake, and I appreciate this. Hopefully Lincoln leadership will see this review and make some changes on their end to improve the customer experience. I love Lincoln as a brand, but I also expect that service is great, especially for the money that I put into having a lease.

Do not buy used cars from them. Unless you expect to need to replace everything because the used…read morecars is they sell trash cars. And the warranty is even worse. They have you test drive the car around the neighborhood so you can't even tell the acceleration until you use it on the highway and it's bad. And then when you try to the warranty that they sell, nobody wants to take it because none of the problems are covered. Six months I've had my car and I need a new battery after spending months trying to get it checked out. The manager Ozzy says I had 30 days to figure out that all the little problems were because of the battery (which isn't covered by the almost $4000 warranty I was sold). I tried getting the car looked at. I got a diagnostic on the car. It has old codes in it. They take advantage of single mothers by selling them bad cars then after 30 days, the brakes go bad and the battery goes bad. I've never gotten a used car that had so many issues and the dealership doesn't want to take responsibility. My previous used car was from H Greg and the sliding doors stopped working and they fixed that no problem and it was longer than 30 days. Ford Used cars should learn from them.

Hollywood Kia

Hollywood Kia

(496 reviews)

The best Kia store in south east florida. Got a great deal on my EV6 and my wifes Sorento.read more

Extremely disappointed with the customer service at this dealership. On a scale of 0 to 10, I would…read morerate it a 1. From the beginning, even scheduling the window tint that was supposed to be honored with my purchase was a hassle. When I originally bought the car, it was never washed, so when I returned for the tint appointment, they washed it then. I asked more than five times for tire shine to be applied, and when I got the car back, it still wasn't done. More recently, I noticed the carpeted trunk floor piece is missing. I called earlier today and was told a manager would call me back. No one did. I called again and was told a manager would personally be asked to contact me. Again, no call. This evening, I spoke with a rep and specifically told him I did not want to be transferred to voicemail. He assured me he would get a manager on the phone, but instead sent me to voicemail. I then called back more than five times, selecting Sales each time. The same rep repeatedly answered the phone and immediately placed me on hold, sending me straight back to voicemail. During one of the calls, he even said "hello" as he answered before putting me on hold and sending the call to voicemail again. At that point, it was very clear I was being intentionally avoided rather than assisted. This is also not the first time I've had to repeatedly call just to get a manager to respond. Customers should not have to keep chasing a dealership after purchasing a vehicle just to get basic concerns addressed. The communication, follow-through, and overall customer service have been extremely disappointing.

BMW of Pembroke Pines - BMW of Pembroke Pines.

BMW of Pembroke Pines

(228 reviews)

I've purchased several BMWs from BMW of Pembroke Pines over the past 20 years, as well as an Audi…read morefrom the dealership next door, and my experience has consistently been outstanding. A huge part of that is my salesperson, Mark Winstead. Every BMW I've purchased has been through Mark, and I can't recommend him highly enough. He is knowledgeable, professional, friendly, and always goes above and beyond for his clients. No matter when I call, he answers and is always willing to help. His dedication and work ethic are second to none. The entire staff has been great to work with as well. The Parts Department is always helpful, especially Mauricio and the ladies on the team, who make every interaction easy and pleasant. I'd also like to thank everyone who helped with my custom BMW M2 purchase. A special thank you to Elton, who played a major role in getting my vehicle delivered as quickly as possible. Phil, the manager, was also very helpful throughout the process. If you're in the market for a BMW, ask for Mark Winstead. He will take great care of you and get the job done. Highly recommend BMW of Pembroke Pines!

Let me start off by saying that I have leased and then purchased my car from this location. My mom…read moreleased multiple cars from this location, and I got my partner a lease from this location. The sales team is absolutely amazing. The service team however is absolutely horrible. From the valet at the front to the service advisers. Service advisors are typically pretty condescending, and it always feels like they are trying to get some type of money out of you, and try to find a reason as to why you're wrong or not understanding what they are saying. The valet at the front is ALWAYS RUDE. I have never came to this part of the dealer and had a pleasant experience. This sucks because BMW for me is a better car, better drive, better everything. But having to deal with this service department specifically SUCKS. DO BETTER., customer service is important. I know two people personally that went to Mercedes and Range Rover after having to deal with this specific locations service department. Note to the valet, customer service is important, stop rushing people just so you can go back to the little table and talk to your coworkers or be on your phone.

Vera Cadillac - car_dealers - Updated October 2026

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