I came here two times in the past week, once to browse and then again to purchase. I stopped in, in…read moresearch of a new pair of sunglasses which when I went over to where they all were, I couldn't find a price on any of them. No tag or no sign nearby. Lo and behold, I did find a pair that I really, really liked on Tuesday. I went home and tried to find them online, but to my luck I couldn't find them anywhere. When I came back on Thursday and was approached by a sales associate asking if I needed any help and I told him the exact pair that I wanted. He bent down and looked in the drawer where all of the new fresh pairs were kept. He takes out a pair and says oh these are them, and I said "no, I'm sorry they're not, they're not the right color." He said, "yes they are, they are the same model number as the one you just showed me." (Rodinara MK5009). I told him that through my research I noticed that there are four pairs they go under this model number, but they are just different colors (Silver, gunmetal, rose/pink, and gold). He said, "oh well, we just go by the MK4digit here." You could tell he was getting slightly flustered because it was apparent that I was more knowledgeable in the product that he is supposed to be selling to me. Thankfully not too long after, we found the exact pair that I wanted and I went up to the register. During checkout, I felt extremely rushed. I understand it's supposed to be a quick transaction, you know, the usual swipe your card, sign, etc., but it just seems like he couldn't wait for me to leave so that he can move onto the next potential customer. Nevertheless, the store is incredibly clean, welcoming, and thankfully stocked.

It's funny that I've bought several articles of MK clothing at Macy's, but don't often think about…read moregoing into the outlet since all you see in the window is purses. But, twice in a row when I've needed an outfit/dress for special occasions (a wedding and my birthday) MK has come through and had just the right thing for me! I'm honestly not a fan of the bags, and that's just a personal preference but I am a fan of the clothing. When I was just there it seemed that most, if not all, of the bags were all synthetic. If I'm at an outlet spending ~$150 on a bag, give me the real leather! Now if you don't want leather and prefer synthetic, they've got some good looking bags. Anyway, I was here looking for a dress to wear to a wedding but when I saw that all but one rack of clothes said to take an extra 60% off the ticketed price, I ended up grabbing any and everything I liked that was my size, or close to it, and trying it on. I ended up with 4 dresses, a pair of jeans and a sleeveless top for only $130 including tax!!! It was unbelievable, I'm not sure how often they offer an additional percentage off, but when I got to the register she said it was an additional 20% off! There were a few things in the store that the extra 20% off didn't apply to, but luckily I wasn't shopping for those (sunglasses, perfume and selected bags). It was amazing and this was definitely the big hit of my day. The store was bright and clean and when the woman that was helping realized what I was looking for, or even what my boyfriend started looking at while I was in the dressing room, she started looking in the back and bringing me more things to try on! She was great and I wish I knew her name. I'm definitely a huge fan now and this will be one of the select stores I stop in every time I come to Clinton! I've been waffling between 4-5 stars, and I'm going with 5 for the deals and service and overall experience. The only thing pointing me to 4 were those synthetic material bags, but since I wasn't really shopping for bags and I was there for clothes, I decided to stick with 5.

Nasty Manager Lydia! Manager Lydia is/was rude,…read moreconfrontational, threatening, bullying, racist and rude. And I was having None of that. When a customer presents a kohls coupon to be applied to their account and the manager decides ( she doesn't agree) she intentionally held up the transaction, because she (Lydia) wants to tell the customer all about how she feels, to include telling the customer, oh you want twenty dollars, do you want me to "go in my purse and grab twenty dollars" in efforts to disrespect and humiliate the customer, she should be relieved from her job. This was All stated in front of the Asst Manager Sara. Sara had to calm Lydia down. Lydia stood behind her assistant manager and proceeded to Antagonize a customer service Nightmare and she is the Manager? When Sara came to finish the transaction, she said "Oh its all done"..So Lydia wanted to keep me their with my credit card in her hand to continue an unhealthy debate..."Wow" I have been a Loyal Kohls customer for 20 years. I have filed a complaint on line, and over the phone. Please contact me as there is more to the story. By the way I purchase $800 worth of clothing and I was told " who cares". My question to Kohls CEO is does Lydia represent Kohls, and their Mission, Value and Vision for Kohls?

My last visit to Kohls looked like they may be closing. The store was very bare. The selection has…read morealways been limited, but this time, I couldn't even find anything to use my coupon on & gave it to another shopper.

. I was in a store store number 29413. It's a DSW at Waterford in Connecticut . I was told by the…read morerude lady Afroo, there were only two people working, however, my husband and I counted four at the time. There was not one person on the floor, so I asked for help from a lady standing in the back room, right by the swinging doors. I asked her if she could help me with some Berkinstocks and,she said right as I pushed the door to a crack, You are not allowed back here it is for employees only and she said shut that door I was not even in the back room, I was standing on the rug. Again she said, You can't be back here so I told her I need help ma'am. The Young lady at the register called about 15 minutes ago. All she would say is, Shut the door I'll be with you in the min. She got on the radio and called for someone to come help me as if she couldn't help me, why? I am disabled and needed help getting a pair of shoes and ask questions about the shoes. The ladies name was Afrooo , she was very very rude walking out of the back room of the store, with a very loud cart. I asked her if she was the store manager. She told me she was, when infact she isn't and she refused to give me the store managers name. she was carrying on as we were walking toward the front and I asked why didn't you just come help me instead of telling me you'd be right with me as she pulled a very loud cart. I do want to mention, she did ask two black ladies if she could help them. I assume she must be prejudice. She was extremely rude, simply because I asked for help. She should not be in any Management role. This is the second time I have had "Attitude" and "Poor Service"from this DSW location.

Stopped in as we hadn't been here in awhile. Always organized and generally clean, although a…read morecouple areas could have been fixed up a little more orderly. 4 starts as it seemed a lit of the popular sites were missing the size we were looking for. Good clearance section in the back area.

My incredible experience with Men's Wearhouse centers around the incredible customer service I…read morereceived from Al....he is a gem! Customer service, particularly in the retail space seems a thing of the past but not with Al - he offers exquisite customer service from the moment you walk in the door until your business is completed! I cannot say enough good things about him and how much we enjoyed working with him. I also saw him interact with other customers and it was clear they enjoyed him as well. I even saw customers walk in who clearly knew him from other purchases saying "HI AL" as if they were old friends! Thank you, Al, for the amazing service!

While Mens Warehouse as a company is a good option for menswear this franchise is not. The service…read moreand wait time is the primary reason for the two star review. One is better off taking the extra time to drive to Warwick then to wait in the lines here. Further, the selection is limited and there is not much space in the store for when you have to wait which results in aimless browsing--a good strategy for the business but not ideal for customers. TLDR: Just go to the Warwick franchise.

Super great experience at this store today. I walked in with…read moremy son (in a stroller) and the layout of the store was spacious. I came in with a bag of clothing that all had the tags on them that I was looking to retuen for store credit. Upon entering, we went immediately to the cashier to total up the credit which was around $40. I was told that it couldn't be purchased on a merchandise credit card and to go shop and make purchases right then and there (which was fine because that's what I had planned on doing anyway). After discounts and whatnot, I totaled in my head that our new purchase would be about $42 and tax. I ended up getting a great amount of quality outfits for my son, now all in his correct size for about $4 additional. I'd totally recommend shopping here.

While attending a wedding in CT we stumbled upon these outlet stores and decided to stop in at…read moreCarter's to look through their selection. The store was packed with merchandise and we were excited to see that they had a huge selection of clearance items. We ended up walking out with a bag full of cute baby outfits as well as a few dresses. The only hangup we had at this particular Carter's was the fact that the checkout line was slow moving.

I left feeling like my grandmother! No options of color... was told navy blue was basically what…read moremother of the bride would wear! I looked stately in the dress I tried on " not what I was going for!

Looking for mother of the bride gown for next spring. Sue was so incredibly helpful, knowledgable,…read moreand PATIENT!! I still have time but I will be back!!! The jewelry collection is beautiful and plentiful!

Disappointing Experience at Bath & Body Works…read more I stopped by this Bath & Body Works today, and honestly, I was shocked by how unprofessional the staff was. One of the employees looked like she was literally falling asleep at the register -- eyes half-closed, barely responding, and clearly not interested in helping anyone. No greeting, no "Can I help you find something?", just a blank stare like she couldn't wait to leave. It really gave off a "don't care" attitude that made the whole store feel unwelcoming. I love Bath & Body Works products, but customer service like this ruins the experience. Management seriously needs to check in with their staff and make sure the people representing the brand actually want to be there.

I don't usually shop at Bath & Body Works, but I do like their hand soaps, but I think they're…read moreoverpriced. In Westbrook there used to be a nice shopping outlet, most of the stores are shut down, there is a small selection of stores still open, and one of them is The Bath & Body Works Outlet. I don't know that there's a Bath & Body Works Outlet anywhere else but here. The prices are significantly more reasonable here. They had candles for around $4.00, hand sanitizers for $.50, hand soaps for $2.00, and more. There was plenty to choose from. They're currently running their Semi Annual sale, so the sale is better then most other time. If you're in the area, and enjoy these products, this store is worth visiting. The staff is pleasant and helpful. The one downside is, they had some things as "testers" that were out of stock as for sale items. They could just take away the testers and problem solved.

Nicely laid out Michael's store. Many Easter items on sale and clearance…read more The self checkout stations are quick and convenient. Just scan your rewards icon and get points or coupons right on the spot.

Very talented lady at frame dept to go the mat for me. The store was clean and rather quiet. The…read moreexpertise of the framing dept was grand.