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    Venus Cleaners

    5.0 (3 reviews)

    Services - Venus Cleaners

    Carpet cleaning

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    6 years ago

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    9 years ago

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    13 years ago

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    Mr B's Laundromat - Front of store

    Mr B's Laundromat

    (9 reviews)

    $$

    I have been in customer / client service for over 25 years. I have an idea when my patronage is…read moreappreciated. I came in dropped off my clothes and forgot my funds. Came back to get change and reception spent the next 15 minutes or more speaking to a salesman. Maybe I was rude to wait so long to get change for the machine. No apologies. They apologized to the next person that waited 2 minutes. Got accused of not closing the machine properly. Not even an acknowledgement upon leaving the business. My apologies for paying and requesting your workers for help.

    So I brought in a pair of pants to have a simple holepatched on them, I was very clear and detailed…read morewith the intake person, showed them the hole to be patched, I had done an iron on patch and I just wanted them to reinforce it with thread. Seemed reasonable at 12 bucks. Trip number two: I came back a day after they told me the pants will be ready, they still weren't there. Not great. Number three: I came back to get the pants, waiting for another customer voice concerns that they had lost three of his shirts, finally got to deal with employee who brought out my pants, only to show that they had not patched the location I requested at all, instead had put a new patch on a tiny hole next to the location. I informed the employee that this iron patch would fail very quickly. She insured me that it was fine, and they would repair them if they did fail. Surprise surprise, I bought a week later the patch did failed because it was not reinforced with thread as I requested. I am on my way back now for visit number four to see if I can get them repaired properly this time. Recap, so it's going to take bare minimum five visits when it should've only taken two, and that's providing that they actually do the repair correctly on the next try. Not great

    Venus Cleaners - carpet_cleaning - Updated May 2026

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