Part 2 of our purchasing experience with LA RV Center and Gary…read more I live in Dallas Texas so inspecting the RV was not option, so we did hour one of the 4 companies Gary recommended. Gary met the inspector on Sunday afternoon without question. Inspection of the RV was about $400 and came to be not necessary. Few little items Gary had taken care of prior to him arriving. the condition from inspector was even better than what Gary advertised "Good Condition" the camper as described by inspector was impeccable, better than new! Even with that my wife and I still hadn't seen it and we decided to take road trip and pick it up instead of hiring a delivery company. -we departed Dallas Monday and Arrived late Wednesday. Gary and his staff was waiting with open arms with smile and a hug! After inspecting and walking thru RV and little paper work we were off for our first adventure on our new RV. I should also mention that Gary Emailed and called to follow up on us while we were driving back home. What class act my friend! In closing if your in the market for pre-owned RV you need to call Gary, he is by far number one in the industry. Highly recommend for your RV purchase! Thanks again for going above and beyond the sale! George and Paula Martin Forney, Texas

We were due to go to a vet appointment, but our cat had different plans, so we thought we'd use the…read moretime to finally look at some RVs in person. We'd been looking online for a long time, but didn't like anything we saw. Gary came out, introduced himself and showed us a 2017 Dynamax Isata 3 (with a Mercedes Sprinter chassis). We loved it! He took the time to walk us though all the features, but it was late, so he invited us to come back the next day for a test drive. Gary is super friendly, personable, professional and no a 'pressure sales' kinda guy, who also got our jokes... He had it all ready for us, and it felt 'right'. After a few days dealing with the bank, we came back to make the purchase, and after Gary went thru a checklist to make sure every function worked, were excited to drive away in our new (pre-owned) RV. Great experience, highly recommended!

My family and I would like to thank Anita for the great customer service she gave us . To say she…read morewent above and beyond is an understatement. We had some minor issues with our Class C weeks before our trip and even though she couldn't promise us anything which we understood she came through in such a huge way. She is so professional, greets with a huge smile and you can just tell she loves what she does and her customers . She was always is communication with us and giving us daily updates . Thank you Anita for all you did for us and for making our family trip happen. Giant RV is lucky to have you .

Anita was absolutely fantastic, and worked with Winnebago to get all of our issues resolved under…read morethe warranty. She was prompt, professional and made our experience flawless. To make it even more impressive, we bought our Winnebago elsewhere, so it wasn't even them just standing behind their warranty. She worked with us to get our RV back in time for an upcoming trip.

We stopped in a couple of weeks ago and met Brian. He was thorough and helpful and answered all…read moreour questions about a ClassB+ that we really want to buy. Even looked at it's history in his office and brought out their original paperwork. This level of service is a breath of fresh air and we were just a couple walking in off the street. The dealership is clean and it appears they only offer the best in pre-owned RV's. We thought this RV was exceptional and his service matched. Though we've not purchased an RV yet, when we do, we'll return to Brian.

We had an AWESOME experience with Beach Cities RV! We did everything over the phone with Gavin &…read morethen flew to pick up our new Pleasure Way Plateau TS. The phone calls & emails were easy, casual & professional. He answered all our many questions & made the buying experience a pleasure- which was an absolute wonderful surprise. We signed all the paperwork with Jim & Phillip did a full walkthrough with us & he was so patient with us. Hands down, the best vehicle buying experience ever! Fly, drive or Uber to this place if you have to. Totally worth it!

Always friendly nonpressure seec8de and you can peruse and browse.theybdont mind . They offer…read morevariety services and parking storage as well as take time to explain the process of airstream always chill and no pressure from staffs.

I'm not going to let them gat away with claiming I don' exist. They promised a lifetime guarantee…read morefor their work fixing and repainting the spontaneously appearing cracks. They promised to reinforce the fiberglass, to prevent reoccurrence. These are pictures from TODAY of our wounded coach. As they claim there is no record of us buying it from them, I have included the serial number. My email is the same, phone is the same, and the address they last delivered it are the same. Only the most unscrupulous dealer would hide behind, "we find no record". Stating that should warn buyers, they are completely incompetent, or outright lying. Buyer beware! Edited to add... even with the VIN they can't locate a quarter of a million dollar transaction. The incompetence is staggering!!

Husband and I live in Orlando Fl. And we decided to rent an LG. Class C for our everlasting road…read moretrip. We went to Zion, The Arches, Sedona Arizona!! We had a blast. The only downfall was the mattress. It was hard as a rock. I woke up daily with severe body aches. I suggest a foam mattress or another mattress. I'm sure I'm not the only one that has complained.

I rented a very nice 24' RV, and the customer service at booking was excellent. Unfortunately,…read morethat's where the good experience ended. I'm leaving one star because of how poorly things were handled when the generator failed. When it wouldn't start, I called the toll-free number and was on hold for over an hour before anyone picked up. I followed every troubleshooting step the rep walked me through, but we couldn't get it working. The rep noted on my account that there was a problem with the generator and told me to speak with the front desk when I returned the RV. Without the generator, I had no A/C for the trip -- a serious problem for four days in an RV. When I returned it, the front desk had me stand by while they looked into it. The mechanic came in and confirmed there was a problem, telling me directly: "I did a master reset on the generator and it's working now." So the issue was real and acknowledged by their own staff. The woman at the front desk was pleasant and professional, but she said her hands were tied and there was nothing she could do. I pointed out that I'd paid for four full days of an RV that was supposed to function -- especially the A/C. Her only offer was a $100 credit toward buying an RV from them in the future. I was blown away -- and not in a good way. I paid for a working RV and didn't get one, and their idea of making it right was a discount contingent on giving them more of my money. How could I ever rent from them again? I won't.

It Started With Jayce E…read more We recently investigated buying a new motor coach so we could graduate from an older RV travel trailer. We found a coach we liked (a THOR Hurricane or Windsport) which were available in three different RV dealers. After inquiring by phone at Thompson's RV Superstore in Santa Fe Springs, CA , we encountered Jayce E. This began a dialog leading to a unique and pleasant purchase experience: * The best deal! * An awesome dealer experience from the first encounter with Jayce E. to driving off the lot. He earned a special mention for everything he did on our behalf! * All interactions in between, with the Sales Manager, Chris, the F & I Manager, Jose T., the Orientation Tech, Ralph M., and the Parts Manager, Russ L. At each step in the purchase process, we were treated with respect, kindness, and a true family-like feeling. It was apparent that this location is a team of professionals who are passionate about their business and their customers. It is without hesitation that we heartily recommend the organization, process, and people of Mike Thompson RV in Santa Fe Springs. If you're looking to buy an RV, go here! Thank you so very much and Very.Well.Done!! John & Mónica S.

I probably should not be leaving a poor review since they still have my brand new trailer but this…read moreplace is terrible. I purchased a new RV from a different retailer earlier this year and had to have some warranty work completed. I took the trailer to Mike Thompson since they are a Grand Design dealer. The check in process was really smooth. The service representative was friendly and left me thinking this is going to be a positive experience. Boy was I wrong. I took my trailer in for warranty work on 4/24/26 and it is now 7/8/26. I have been very reasonable and understand that some things such as part delivery are out of their control. The main issue is the LACK OF COMMUNICATION on behalf of the service department over the past 2 months. I was repeatedly told by the service advisor that he would call me back and he never did. I finally spoke with the service rep and he said that there were 5 or 6 minor repairs that were complete and all that was pending was the countertop, so we agreed that I would pick the trailer up and bring it back when the countertop arrives. The day I went to pick it up, I was checking out and noticed that most of the items on my invoice were marked as not complete. We are talking as minor as replacing an exhaust vent on the outside of the trailer and a seal below the sink. How could the service advisor not have known that the work was not complete? How could he have not communicated this to me? All he could say was they sent the wrong seal. As frustrated as I was, the parts supervisor stepped in and said he would personally find out what is going on, specifically with the countertop, and gave me his card. I called and left him a message over a week later and he never called me back. The service manager (a different person) called me after I left the dealership that day and said she would personally get to the bottom of the "miscommunication" first thing Monday morning (June 29th) and get back to me. She never called me back. I was there on Friday, June 26th and it is now July 8th and no call from anyone. You would think with two supervisors involved that one of them would have called me in a week in a half. You would think that they would make it a priority to reach out with some news. It is no wonder the service rep treats customers like this if his supervisors could care less. They have had my trailer longer than I have since I owned it. So disappointing.

Came in today just to source a part for a Lance camper I just got. I've struggled to find what I…read moreneeded for this older truck camper and figured Dave has helped me before and he would be able to point me in the right direction. He did better than that :) As soon as he saw what I was holding he walked over to his counter and opened a box of them. Another customer had just ordered one, and he ordered a few extra to keep on hand. I left with EXACTLY what I needed in 5 minutes. It was truly meant to be. I've owned multiple Lance units over the last 15 years, and Galaxy Campers has always provided amazing service and support. If you're interested in a camper, or just need parts, don't hesitate to ring them. Absolutely amazing family run business with the kind attention and care you WONT find anywhere else in life sadly. (I'm kind of embarrassed I've never left them review before! GREAT People)

I recently purchased my first Lance trailer and am really enjoying it…read more I would like to thanks Miguel B. at Galaxy for all his help and support in getting my "rig" all set up. He helped with hitch, truck configuration and many other things. A great experience and I would recommend 100%!

Had great experience every time! Scott does a great job! Thanks for doing what you do!…read moreWe highly recommend! And is supported my the Facebook group TrailManor California Chapter!!

July 2025 my wife and I bought a 2020 Trailmanor QD from Custom Rv. We found a quiet but very…read morehelpful man named Scott. He was very knowledgeable about travel trailer in general and especially in regard to the Trailmanor. We purchased the Trailer on consignment from Scott. He never once gave any sales pressure, that is not his way. After buying the trailer on consignment knowing that this is as is. We found the refrigerator wasn't working. We brought it back to Scott and he replaced it for us. After asking him how much do we owe he said that we owe nothing. He did these repairs on his own. My wife are so very happy we found a honest man and want to highly recommend using him for your trailer maintenance. If you are in the market to buy a trailer. First seek him out before you buy anywhere else. He will treat you honestly and give you many tips that will help you with your RV needs

A.B. and Jose in sales were very helpful. I'm on the very beginning steps of buying an RV. My…read moreboyfriend is more familiar with RVs, but since I don't know much, they took their time to explain differences to me. They showed us so many options and really took their time with us. We never felt pressured to buy or rushed through our search of what we might like. Both team members were knowledgeable and really helpful in allowing us to explore different RVs styles to meet our needs. I was able to leave my information for follow-up.

Customer service for sure, all they had to do was match my other offer…read more They bs'd me about my int rate and I got it done elsewhere for 3% lower then what they offered with no down payment That's a 760+ score with 150k + of yearly income

Amazing RV family. Severin helped us find the perfect home…read moreon wheels. He was patient and listened to us. He took the time we needed to make a great choice. After the sale was no different. He and the owner Jeff go the extra distance to be sure you're happy. And a "thank you" shout out to PJ for all his efforts to make us happy. We're definitely buying from All Class RV again.

Not enough customer parking. Not a welcoming feeling. Over crowed with Rv's. The lot is too small…read morefor this business..