Teri has helped me and my family plan a few trips. Every time, she and her staff are incredibly…read morehelpful. Above that, what keeps us coming back is Teri herself. Her passion and fun-positive energy makes it a great experience! The most recent trip she helped plan was our honeymoon. She listened to our ideal trip and helped us find and plan an affordable trip that we loved!!!

I'm not sure how I found Debra and started working with her, But I think we entered our information…read moreon one of those ads on travel sites and her information came up because she was within our zip code. Anyway, our first point of contact with Debra was at the end of February/beginning March. I sent an inquiry about tropical honeymoon destinations.In the beginning Debra was nice, in the fact that she asked the all the right questions to provide accurate planning and research. We then went back a fourth on places and prices that best fit our honeymoon needs. We communicated solely via email, which can be a good and bad thing. Her emails were very generic, as if she copied and pasted information from travel sites because I started seeing the same information when I would do research on my end. The only difference between what I found and she sent was the price, sometimes the quotes she would send were higher than what was advertised on travel sites (ie: travelocity, cheapair, etc- weird?) I still gave her the benefit of the doubt. Also she'd send multiple emails after emails with minimal information instead of one mass email with all the information you need. You can imagine this became a nuisance. *note, I replied to every email she sent. We were interested in all-inclusive resorts and had a budget of $5k for everything. She started steering us to all-inclusive in the Caribbean and Bahamas, when these places weren't where we initially wanted to go, but she insisted that it was within our budget. After speaking to our family and friends who have gone to those areas, they warned us NOT to go during our scheduled date for the honeymoon which is beginning of August because it's clearly hurricane weather! When we expressed our concern about the bad weather to Debra, she stated that bad weather can happen anywhere at anytime and still pushed us to book where she was recommending. I should have saw this as the first red flag. Flash forward to present day, I receive an email from her with information from Turks and Caicos. We sent an email a couple weeks ago stating we're already booked our honeymoon so I was a little confused as to why I received another email about Turks. When I informed Debra that we have already booked (a second time) she was passive aggressively upset. Please refer to the screen shot picture of our conversation. This just goes to show her true colors since we didn't book with her. Nothing was promised that we would book with her, so her passiveness was very uncomfortable and if you decide to work with someone that pushes you to book somewhere you don't want to and gets mad if you don't work with her, feel free to contact Debra. All in all, we never committed to anything with Debra so I'm not sure where her passive aggressive is coming from. This seems all UNreasonable to me.

My family has been going here for a few years but before the office was open, we were going to this…read morelady when she was still a travel agent working for one of those big department store agencies. She planned our past three trips to Hawaii. The travel agent was very good at recommending condos to my family since we were goinb to Hawaii for a wedding. She helped us plan a trip for 19 people, on three islands with special accomodations since our grandmother uses a wheelchair. Come here if need to plan a tropical getaway.

There really is no better travel agent than Cathy Kroll!…read more She's passionate, worldly, knowledgeable, extremely "into you having THEE BEST trip", and works tirelessly to make sure everything works out perfectly! She will always go the extra mile for her clients no matter what! Not only have I known her for 38 years, but I have taken trips through her. And I honestly can say she is one of a kind! You will not be sorry if you book through her, she's worth every penny!

I have not used a travel agent to plan a trip in decades (William Shatner has handled the majority…read moreof my bookings), but when it came to traveling to two countries I had never visited, a friend suggested Cathy Kroll as she had been to Ireland and Scotland (and apparently the rest of the globe) on several occasions. I thought I would receive some good hotel and tour recommendations, but what I received was much more valuable. At every hotel/B&B/Castle we stayed in we received upgrades (free breakfast/ larger rooms with 5-Star views/ complementary massages, etc...) that were worth at least $2,000 when added up (although it is hard to put a price on some of the views). Also to my surprise, our airfare was lower than what we had found using various travel websites. Cathy met with us several times before our trip to insure she had covered all of our needs and then tracked us during our travels to insure we were receiving all of the extra perks, and upon our return she inquired as to any changes we would suggest to the itinerary she suggested. I would highly recommend Cathy to anyone planning a trip and will be using her on all future trips!!!

Had a great experience booking my travel agenda this summer with Omars Travel agency. Considering…read morethe spur of the moment urge to travel, we booked and scored on amazing pricing to Cancun. My experience was superb. They gave us options, pricing, and great services. Highly recomend them! We will definitely be back to book our winter vacation. Gracias por todo.

Watch out with this guy, he tells you he has cheap tickets for example from lax to mexico city, and…read morewhen you get there the prices went up in 10 minutes like 80 dollars each and he will make you fly from Tijuana to Mex. city, then you call other travel agents and they do have the tickets you originaly were going to buy real cheap. watch out with this guy!!! Cuidado con este senor es un mentiroso enganador.

I recently took a trip to England and booked through this travel agency. They were so friendly and…read morehelpful! Leslie created the itinerary and lined up all the travel documents before I left - this ended up being VERY useful considering I stayed in 3 different cities. They were knowledgeable about the cities and found some great deals too! I will definitely go to them next time I travel.

Excellent and friendly customer service. Leslie and Enrique are consummate professionals…read more My wife and I came to Santa Paula Travel to book our honeymoon vacation. We took a 14 day cruise and they helped us plan our flights, shore excursions and entertainment while onboard. It was the trip of a lifetime and something that we'll always remember. Thank you Leslie and Enrique for your help. We'll definitely be using Santa Paula Travel again.

I don't normally leave any review(s) unless the business is providing a super extraordinary service…read moreand in this case, Letsgo2 has earned it! My review is long overdue as I've been using their service to and from LAX for my elderly Mom for more than 5 years at least. Noah and all his drivers not only are always on-time or earlier than the scheduled pick-up but also goes above and beyond and my Mom is very pleased with this sedan service ! Communication is seamless and there have been several occasions when I needed to change the pick up time and/or place the wrong address, but they have been able to accommodate this new change or my mistake (without getting upset)!! We are very fortunate to have come across this service and moved on from another shuttle company as again they are prompt, reliable and personable and easy to talk to! If anyone hesitant, please don't and just ask for Noah!!!

It's the day of my trip, they have my $230.00 for round trip service to the airport and the voice…read moremail box is full. I was supposed to get a phone call or email last night regarding my ride to the airport and I have not. Their online chat does not work either. I am pretty sure I am screwed out of my money and my ride. **UPDATE** DO NOT USE THIS SERVICE. It's worse than I thought. They literally called my screaming at me that they sent me an email, and they did not. They sent me a email after they yelled at me and said that they refunded my money and they did not (it's not pending in my bank account). They never once confirmed my ride, they only yelled at me for the yelp review and cancelled my ride. I am still texting with this person who has threatened to sue me for "misrepresentation" (that's not possible). He is now accusing me of trying to ruin his business and told me "God has a way of treating people who do things like you are." WTF? I just wanted a ride to the airport. I really don't need this drama. See my pictures. He admits to screaming and yelling at me.. Guess they are concerned about their reputation but not their customers.

Great service, they are all time with me and me family during the travel, resolve the question and…read moreproblems, thanks for everything Alma

Awesome all details covered and more, saved me tons of hours planning and no sitting in airports…read more waiting for connecting flights like previous do it your self travel deals . best vacation & experience to Italy, Alma best ever. P.S I gave her exact dates & times and of course that matters

I had the pleasure of working with Christian, who meticulously planned our Disney World trip. From…read morestart to finish, Christian's attention to detail was exceptional. He tailored our itinerary to perfection, ensuring we made the most of our time at Disney World. Christian's communication was top-notch, always prompt in responding to our questions and concerns . Thanks to Christian, our Disney World vacation was an unforgettable experience for my kids, husband, and I. We even added additional dinners, water parks and tours to our vacation due to the recommendations of Christian. He saved me a lot of stress, money, and time.I highly recommend his services to anyone

Chris helped us book our trip to Hawaii last September from the initial conversation with him we…read moretold him everything we wanted. He was very prompt on getting back to us with the information and finding us the best deal possible. We decided to book the trip and Chris even got us transportation to the airport and from the airport to the resort at no cost to us. This was probably the easiest and non stressful trip that we have ever booked before. Chris gave us recommendations on some great spots with some amazing waterfalls and views! If you are looking for a great travel agent I definitely recommend chris he will go above and beyond to make sure you get exactly what you want and more. We will definitely book again with Chris!