A huge thank you to the lady who helped me today (06/21/26), around 1:00-1:15 PM, with transferring…read morethe title of my out-of-state vehicle at the Ventura, CA (Victoria Ave) branch. She was the best--very helpful, fast, and professional. I definitely felt very valued by AAA; she was very respectful and willing to assist me in both Spanish and English. I wish I had written down her name, but, once again, a HUGE THANK YOU!

My insurance lady was rude as hell.when your old and grey and grumpy ,just retire and let someone…read moreyounger and new and fresh have the job.,Don't take your misery out on the customer.auto club wanted to verify my mileage because they didn't believe I didn't drive that much this year so they wanted a photo of my odometer,so the letter stated stop by an auto club to verify with your local agent,nope ,she didn't want to see the vehicle or photograph,email it she stated.im thinking isn't it better you see the vehicle or photo in person?rather than email?she just humiliated me and made me feel dumb instead.The old me would of blew up and cursed her out,...,I respect aaa enough not to mention her name.20 year membership means nothing.

There really is no better travel agent than Cathy Kroll!…read more She's passionate, worldly, knowledgeable, extremely "into you having THEE BEST trip", and works tirelessly to make sure everything works out perfectly! She will always go the extra mile for her clients no matter what! Not only have I known her for 38 years, but I have taken trips through her. And I honestly can say she is one of a kind! You will not be sorry if you book through her, she's worth every penny!

I have not used a travel agent to plan a trip in decades (William Shatner has handled the majority…read moreof my bookings), but when it came to traveling to two countries I had never visited, a friend suggested Cathy Kroll as she had been to Ireland and Scotland (and apparently the rest of the globe) on several occasions. I thought I would receive some good hotel and tour recommendations, but what I received was much more valuable. At every hotel/B&B/Castle we stayed in we received upgrades (free breakfast/ larger rooms with 5-Star views/ complementary massages, etc...) that were worth at least $2,000 when added up (although it is hard to put a price on some of the views). Also to my surprise, our airfare was lower than what we had found using various travel websites. Cathy met with us several times before our trip to insure she had covered all of our needs and then tracked us during our travels to insure we were receiving all of the extra perks, and upon our return she inquired as to any changes we would suggest to the itinerary she suggested. I would highly recommend Cathy to anyone planning a trip and will be using her on all future trips!!!

Teri has helped me and my family plan a few trips. Every time, she and her staff are incredibly…read morehelpful. Above that, what keeps us coming back is Teri herself. Her passion and fun-positive energy makes it a great experience! The most recent trip she helped plan was our honeymoon. She listened to our ideal trip and helped us find and plan an affordable trip that we loved!!!

Always use Stephanie to book our trips, she is amazing!…read moreFinds the best places and the best deals every time! Won't use any other travel agent! Thank you again for booking all our trips for us! And for helping us with all our questions!

awful and lazy, my plans got screwed up because they couldn't communicate. would not recommend!read more

Anyone who doesn't use Ventura Travel is missing a real bet. Not only are Patrick and the Ventura…read moreTravel team personable, amazingly knowledgeable about both domestic and international travel options, destinations and requirements, they are old school when it comes to giving you the straight scoop on best pricing options, carriers, et al. For instance today, Patrick said I was better to book on line with an airline in China as Ventura Travel couldn't get the same prices as are available through the airline website. That, fellow travelers, is service and integrity as they should be!

We have always received fabulous service from this business through the years. I highly recommend…read morePattie B !!

We were fortunate to be referred to the TravelStore. a few years ago. We have now used Sheree…read moreCarpentier for our last two Oceania European cruises. She has a fine attention to detail. She was quick to help and had the cruise company on the phone whenever I presented a difficult question. She is easy to work with and I would definitely call her again for future travel plans.

Hands down the BEST! I had to book a bachelorette cruise for my sister there was 12 of us in total…read more I was feeling overwhelmed and that's when I asked timi for help. She took all the stress off of me and took charge and got exactly what I needed. I wanted to book way in advance to give the girls time to pay for it. Unfortunately when it got closer I had 3 girls cancel on me and we had already booked... timi handled it all for me even though I was freaking out. She made the correct changes and was ALWAYS available to talk and meet up. I highly highly recommend timi! Thanks again!!!

Timi is hands down the best travel agent ever! She arranged a cruise for my 30th birthday with…read moreOprah and Gayle that sold out in hours! She thought of every single detail - a happy birthday note in my cabin from the captain, the surprise birthday dessert at dinner, all travel and shuttle arranged.... I literally did not have to think the entire trip! It was truly a once in a lifetime experience. Thank you Timi for all the hard work you put into my birthday trip! I will never forget this special birthday!

Rachel is awesome! Super knowledgeable of the ocean, water, marine life, and history of the area…read more What a rad human being to have guiding the tour. As it turns out, all of the harbor seals, and sealions have names. We befriended one named Steve, he is much better at swimming than I am. He also taught me secret techniques to paddling. This one Pelican named Parry got into a barking match with some sealions, which is a fight he wasn't gonna win, let's be honest. Though I was hoping to see an M-A-N-A-T-E-E ... next time! If you're gonna go down on Haley street, where the dogs are easy and the sun is cheap, you never know just who you'll meet, on Haley. (But hopefully it's Rachel from the Santa Barbara Adventure Company, and you get her kayak tour; shout out!)

A heartfelt thank you to Santa Barbara Adventure Company for creating such a memorable birthday…read moreexperience for our daughter. From start to finish, everything exceeded our expectations. We had a fun ferry ride to the islands and even got to slow down to watch a large Sunfish (Mola Mola) snacking on some jellies. I recommend getting in line early to secure the best view seating on the ferry. Our kayak guides, Chuck and Adam, were exceptional--knowledgeable, engaging, and genuinely passionate about what they do. They made the entire trip both fun and informative, while ensuring we always felt safe and well cared for. We were fortunate to have perfect weather and warm water, which allowed us to explore all seven sea caves--many of which are inaccessible during high tide or rougher conditions. It made the experience even more special. Having lived in Santa Barbara for 22 years, this was my first time visiting the islands, and it was truly unforgettable. The pristine landscapes, abundant sea life, and even spotting several tiny island foxes while enjoying our picnic lunch, made it an unforgettable adventure. We can't wait to do it again--highly recommend to anyone looking for a unique and exceptional experience!

I had the pleasure of working with Christian, who meticulously planned our Disney World trip. From…read morestart to finish, Christian's attention to detail was exceptional. He tailored our itinerary to perfection, ensuring we made the most of our time at Disney World. Christian's communication was top-notch, always prompt in responding to our questions and concerns . Thanks to Christian, our Disney World vacation was an unforgettable experience for my kids, husband, and I. We even added additional dinners, water parks and tours to our vacation due to the recommendations of Christian. He saved me a lot of stress, money, and time.I highly recommend his services to anyone

Chris helped us book our trip to Hawaii last September from the initial conversation with him we…read moretold him everything we wanted. He was very prompt on getting back to us with the information and finding us the best deal possible. We decided to book the trip and Chris even got us transportation to the airport and from the airport to the resort at no cost to us. This was probably the easiest and non stressful trip that we have ever booked before. Chris gave us recommendations on some great spots with some amazing waterfalls and views! If you are looking for a great travel agent I definitely recommend chris he will go above and beyond to make sure you get exactly what you want and more. We will definitely book again with Chris!

Hollee planned a great 10-day cruise of the Baltic for our group. Her help was particularly…read morevaluable in St. Petersburg, where we were docked for two days. She secured us a knowledgeable local guide and made all the complicated arrangements. I feel like she got us the best pricing on our cabin, a sunset balcony, and many little onboard extras. We loved our ship, the Celebrity Reflection, as well as the beautiful ports. In addition to Russia (this was in 2019), we stopped near Berlin, Amsterdam, Tallinn, Stockholm and Helsinki. If you are looking for a travel agent to make sure you're getting the most out of your travel time and budget, give Hollee a call.

Hollee successfully whisked us away on 2 different cruises in the past year. Prior to that, we had…read morenever taken a cruise in our lives. Before our first cruise, we had so many questions, concerns, fears, apprehensions, etc. Hollee spent weeks advising us on all our needs and in the end, we had the best time of our lives!!! We wasted no time booking our second cruise shortly after that and her attentiveness was top-notch. We will forever continue to use Hollee for all our cruise needs!