We have always received fabulous service from this business through the years. I highly recommend…read morePattie B !!

We were fortunate to be referred to the TravelStore. a few years ago. We have now used Sheree…read moreCarpentier for our last two Oceania European cruises. She has a fine attention to detail. She was quick to help and had the cruise company on the phone whenever I presented a difficult question. She is easy to work with and I would definitely call her again for future travel plans.

I don't post many 5 star reviews so when I do, I mean it. I have had nothing but the best of…read moreexperiences with Jerry my agent and Carol the owner. Jerry has been my travel agent of choice for nearly 30 years and has booked me trips all over the world. The service they provide for my frequent cruise bookings is great from arranging for a cruise for 17 people to dealing with problems with the cruise lines, they have never let me down. They know their stuff and provide me the same attention whether it's a 3 day budget cruise or a 14 day cruise on a high end cruise line.

From the owner: New Horizons Travel opened their doors in 1980 when the Paseo Camarillo Center was brand new just…read morelike this town. Now The first owner and her family still travel with us as do the next 2 former agency owners. We continue to serve the travelers of Camarillo with knowledgeable "been there, done that" service. Our travelers have gotten married, shot the rapids, ridden the bike, climbed the mountain visited the most often visited and the least visited places with our expert help. Without a travel agent you are on your own!.

We have used Camarillo Travel on several occasions. Debbie Carpenter takes the stress off us by…read moredoing all the work. She looks for the best deals and has given us great advice. We have been very happy with the vacations she has planned for us. As long as we continue to travel we will be calling Camarillo Travel.

The travel agent was very nice but ultimately frustrating. I had given her a typed agenda of what…read moreI needed and we set a date for an appointment when everything would be done. I was leaving for Portugual very soon and wanted this later trip all finalized before I left. On the day of our appointment I was sick but it was the only time in my schedule to meet with her so I kept the appointment. She had done no work on our very long and complicated trip. I had to sit there for two hours while she did the work when I was sick and even then she said she had an appointment to go to and could I come back later that day to finish the job. I did so but we were still not finished. It was very unsettling, especially as I was sick and worried about being able to go to Portugal when I was ill. I must say that the travel agent did make efforts to answer all my many questions but I was still not happy with the company because I had to check and double check and change seats on almost all the flights because she had not given me the seats I asked for and also my husband and I were not put together on one of the flights, although we made the reservations months ahead of time. I had also stated that I wanted plenty of time to get from the Montreal airport to Boston for our flight to Ireland but she had not given us any wiggle room for a late flight at all. The flight was late which we later found out was common and thus we missed our flight to Ireland. We were required to be at the gate 45 minutes before the flight and with the plane being even a half hour late we were not allowed to board. In order to get to Ireland on the day we rented our car we had to fly to another airport and take a bus to the airport where our car was. Because we were late the car we requested -- an automatic -- was given to someone else and we had to take a standard. While we were used to driving a standard, it was much harder to do so when driving on the left and I could not do so at all because of arthritis in my hand. Eventually we were able to exchange the car for an automatic but we lost time in doing so. While the travel agent was sweet and polite, I felt she was not entirely up front with me and I resented that I had to sit with her for two hours while she did her work when I was sick and I had taken the time to set up an appointment with her in the first place and then that she asked me to come back the same day. I also resented that I had to call all the airlines two and three times to make sure we had the seats we wanted and even after that there was a glitch. I will never again use a travel agent.

There really is no better travel agent than Cathy Kroll!…read more She's passionate, worldly, knowledgeable, extremely "into you having THEE BEST trip", and works tirelessly to make sure everything works out perfectly! She will always go the extra mile for her clients no matter what! Not only have I known her for 38 years, but I have taken trips through her. And I honestly can say she is one of a kind! You will not be sorry if you book through her, she's worth every penny!

I have not used a travel agent to plan a trip in decades (William Shatner has handled the majority…read moreof my bookings), but when it came to traveling to two countries I had never visited, a friend suggested Cathy Kroll as she had been to Ireland and Scotland (and apparently the rest of the globe) on several occasions. I thought I would receive some good hotel and tour recommendations, but what I received was much more valuable. At every hotel/B&B/Castle we stayed in we received upgrades (free breakfast/ larger rooms with 5-Star views/ complementary massages, etc...) that were worth at least $2,000 when added up (although it is hard to put a price on some of the views). Also to my surprise, our airfare was lower than what we had found using various travel websites. Cathy met with us several times before our trip to insure she had covered all of our needs and then tracked us during our travels to insure we were receiving all of the extra perks, and upon our return she inquired as to any changes we would suggest to the itinerary she suggested. I would highly recommend Cathy to anyone planning a trip and will be using her on all future trips!!!

We have been AAA members for 26 years according to my card, but I could swear that it's been…read morelonger. The Victoria location is very convenient place to register the vehicles, get new driver's licenses, purchase insurance, book a vacation, etc. The highlight of AAA membership for me, though, is the security in knowing that a service vehicle will be dispatched within moments of contacting AAA and they've always delivered - without exception. We pay for an extended plan which allows for a 100 mile at no additional cost tow. Fortunately we haven't needed to use this service more than once, but it easily covered the cost of the 40 mile tow to a repair shop in Ventura.

My insurance lady was rude as hell.when your old and grey and grumpy ,just retire and let someone…read moreyounger and new and fresh have the job.,Don't take your misery out on the customer.auto club wanted to verify my mileage because they didn't believe I didn't drive that much this year so they wanted a photo of my odometer,so the letter stated stop by an auto club to verify with your local agent,nope ,she didn't want to see the vehicle or photograph,email it she stated.im thinking isn't it better you see the vehicle or photo in person?rather than email?she just humiliated me and made me feel dumb instead.The old me would of blew up and cursed her out,...,I respect aaa enough not to mention her name.20 year membership means nothing.

Always use Stephanie to book our trips, she is amazing!…read moreFinds the best places and the best deals every time! Won't use any other travel agent! Thank you again for booking all our trips for us! And for helping us with all our questions!

Cindy Cromwell helped me plan my honeymoon and did an amazing job! We went to Oahu and Maui. She…read morewas always professional, knew exactly who i was, and all her responses prompt. They sent us all our documents- it was so nice having everything done so smoothly. When we encountered an issue with the hotel we were staying at in Oahu-that was the hotels fault- she was able to fix it right away. This is a great agency to go through because they have tons of partnerships with various hotels where you get great breakfast packages included. We really enjoyed the included brunches we received with our stay. I will definitely come back here when planning my next trip.

We came here on a reccomendation to plan a trip to Italy. The team is enthusiastic,knowledgeable…read moreand reliable.We did pay for the service but are happy to do so to avoid any disasters when we go. Our agent Carolyn has answered all my (stupid) questions with inside information and patience. The trip is a ways off I will update the review accordingly when we return.

They are fast and friendly. Great at finding good prices for tours and cruises and willing to work…read morewith clients in the evening and weekends.