We needed Dryer Vent cleaning (overdue). Called the last place I reviewed and never herd back…read moreagain. They arrived, the price was right, and took them no time to clean up and go. Recommended.

We bought a house that likely never had the dryer vent cleared out and our clothes were just not…read moregetting dry, even after 3 runs in the dryer. I got bids from several companies through Yelp and ABS was the most readable quote. I got them scheduled and they showed up when they were supposed to do the job, they assessed the situation and got up in the attic to clean out the vent pipe leading to the roof. After around 30 minutes or less, the guys were done. Since then I have had ZERO issues with the dryer and should have gotten this done when I bought the house. Good service, I would use them again.

Aire Serv installed our HVAC system quickly and cleaned up after themselves (you'd be surprised at…read moresome of these places...). They had a great rate, communicated well, & even submitted a rebate for us with Duke. The system they installed is super efficient. We've used it for both heat and A/C already, and both work quickly and well. I recommend them if you need repair, maintenance, or a replacement.

Update: I do still believe that everyone should do their own research on repairs and pricing, and I…read morewas not happy with the pricing/clarity from Aire Serv. However, I was impressed that the owner personally reached out and addressed the issues head-on, without deflecting or being derogatory; frankly, that level of humanity is not common anymore, and I felt that warranted a change in the review level from "negative" to "neutral". I left the previous comments to give context to the owner's reply, but would also point out that anyone who takes the time to respond to a dissatisfied customer in a professional manner, deserves consideration. As always, I encourage everyone to do their own research, and to carefully consider their options for any work they order done. That being said, I would also encourage anyone to be very careful with Aire Serv. The technician was on time and did his inspection appropriately; otherwise, I would indicate this business did not warrant even one star. The tech indicated a part replacement was needed, and that the unofficial estimate was around $1000. He also indicated he had just done one, that came in around $700. I mentioned that the unit would probably need an additional part eventually, and I asked him to give me a differential quote if that were done as well. Here's where things get dicey. Either the company is insanely greedy, or inept, neither being a good reference. The estimate sent to me was well over TRIPLE what his previous repair had been. I know, Aire Serv will complain that "all units are different" and "all parts costs are variable". That's true, but i have two rebuttals: 1) your technician is the one who offered the information. 2) I called *multiple dealers* who were all mystified by the amount on the quote I received. No amount of Aire Serv "quality" justifies that kind of mark-up. I have examined the estimate a dozen times; it specifically states it is only for the initial part, not both. Why does this matter? Because the company that received my patronage did quality work, was responsive, and was 1/3 cheaper. Not a few bucks, but a THIRD. I don't know about you, but that's a lot of money in this economy. Was it a mistake? Possibly. But even in that case, whoever wrote up the estimate didn't check it or do it correctly. It has been said that if a vehicle is built on a Monday or Friday, they tend to have less attention to detail and care in the process. You may think that's fine and good- until you buy the vehicle that was built on a Monday or a Friday. While some customers have gone on record with good experiences and I may have had a "Monday or Friday" experience with Aire Serv, it ultimately doesn't matter: trust has been demolished. I gladly paid the diagnostic fee and washed my hands of this company. I wrote this review to share my experience and to say, whether home repair or anything else, never just accept what is offered. Ask questions, verify parts and prices, and decide what you think is fair and reasonable. Don't get "Aire-Served".

From duct cleaning to water and growth remediation, they do a fantastic job in everything we have…read moreever asked of them. Gone over and above what we wanted or expected.

My daughter and son-in-law are expecting a baby very soon. In preparation for this little one's…read morearrival we had AdvantaClean clean their HVAC system and ducts. They arrived on time, they were professional and courteous, they completed the job in less than two hours and the price was very reasonable. My daughter said the next day that the HVAC system even sounded different due to the cleaning. We highly recommend AdvantaClean of Concord.

I want to share my experience with Carolina Ductmasters so others can make informed decisions…read more After their work was completed, I later discovered that ductwork in my attic had been left disconnected. Over time, this may have allowed fiberglass insulation to be pulled into the system and circulate through my home. During this period, members of my household experienced skin irritation and breathing discomfort, which led us to investigate further and pursue repairs. The extent of the issue was not immediately apparent. When I raised concerns, communication was limited. The work appeared incomplete, and some equipment was left behind. Although I was told the entire system had been cleaned, the main trunk line did not appear to have been accessed. Management indicated that the issues would be addressed and mentioned possible refunds for service and replacement of some affected items, but these were not ultimately provided. I also requested proof of liability insurance, but it was not provided to me. Recommendations for others: * Verify liability insurance before hiring * Consider monitoring attic work when possible * Ask for clear explanations of what areas will be cleaned or serviced. This review reflects my personal experience and observations and is shared so others can be aware of potential concerns when hiring.

Amazing company Bryce provided excellent service…read more Great value for the services provided

We've been using a competitor for a couple of years - a competitor that required us to sit for a…read moretotal 9 days during the peak of summer last year while we waited for them to come out and repair our unit - one of such issues was their fault. We got an alert Thursday night that our AC had been running more than 4 hours and the temp was increasing. We were scheduled to leave for the weekend the next day. Hawley Air had been recommended to us, so we decided to contact them to see if we could have them out on Friday before we left. I sent a text Thursday night and received a response Friday morning asking to call. I called and left a VM and got a call back shortly. The rep I spoke with was very friendly, got all our details and said dispatch would reach out to schedule. Jacob Gray and Steven Morgan were at our house within an hour. They worked quickly and efficiently, locating the issue on our HVAC, discussing our options, and fixing the problem. After fixing the issue they looked at every part of our system, both heating and AC, to ensure there were no other issues. They found nothing, and they ensured us we had a 30 day warranty on their work and review. I had a subscription set up with the previous company and we still got pushed to the bottom of their list when we had issues. I signed up for Hawley Air's subscription and they assured us that with their plan, we'll be moved to the top of the list if we have issues. I highly recommend Hawley Air if you're in need of a new HVAC company! I'm very impressed with everyone I spoke with and their prices were very reasonable!

Chase Johnson came to our house on June 6 2025 for summer maintenance…read more Chase Johnson was on time,his appearance and work was excellent Chase explained what he going to do,and he did it in a timely manner Chase asked did I have any questions The last person you see from a company is the impression you have from the company,Hawley Air should be very proud of Chase Johnson Thanks Chase Johnson

Professional, quick, clean work procedure. Very thorough job and I am pleased they inspected,…read moreanalyzed, took measures to correct the ducts which had a grest deal of Dust, Dander, even Mold in some areas. John Love was knowledgable and thorough in helping to rectify a bad situation. Definitely recommend! Patricia Lake Park, NC

From the owner: Quality Air Pros is a leading provider of air duct cleaning services in the greater Charlotte area…read more If you have never had your ducts cleaned, you and your loved ones may be at risk. People in your home are inhaling anything that is in your air ducts, because the particles intermingle with the air that you are breathing. There can be many different types of debris in the ducts, including insect remains, pet dander, dust, and lint. Moist air ducts can also be a breeding ground for mold. The inhaling of mold spores can cause allergic reactions like rashes, itchy eyes, and upper respiratory distress. Mold inhalation can trigger asthma attacks as well, so this is a fungus that can do a lot of damage.

Carolina duct and crawl didn't just clean our ducts they gave us peace of mind. If you ever in need…read moreof air duct cleaning or crawl place space services. I can't recommend them enough. They truly care about their customers and it shows in every step of the process.

Carolina Duct & Crawl in RALEIGH:…read more I received a $69.95 "coupon" in the mail from this company in Raleigh to clean 14 vents and the return vent. My home actually has 17 vents. So the guy tried to upsell me to $410 for the extra 3 vents.... I said well just do the 14 vents and he stated "they could not do that". This company is an upsell SCAM who will waste your time and mental energy. I was upset as I took the morning off of work to be home for this "deal". When I told the Tech I was angry about them wasting my time on an upsell and that if I can't trust them now I could never trust them to do actual work on my home he got a little mouthly. I literally escorted him to the door.

**ZERO STARS** No…read moreway would I recommend him! Update to follow. Will update soon! Not a professional experience...

My husband and I were concerned we had mold in our kitchen and on the back door. I received a…read morereferral for Smith Environmental from Servpro and we couldn't have asked for a better recommendation. Daniel's expert-level knowledge of mold and household allergens is beyond impressive and he is able to communicate that "scary" information very clearly. He's extremely thorough and wrote out a 4-page report about what he observed and his recommendations, complete with photos of the suspect areas. Mold can be an intimidating issue and Daniel was honest about pricing, testing, remediation, DIY cleanup, etc. and was very reassuring that this was something my husband and I didn't have to worry financially about. We now have a handyman contact thanks to Daniel. (He even gave us a restaurant recommendation that we can't wait to try!) Smith Environmental was worth every penny and more. We hope we never have to call him again, but I'm confident it wouldn't be so nerve-wracking in the event that we did. However we will be recommending him to anyone who has the same issue. Many thanks for your help!

Added insulation into may attic and did a great job. Very clean, very professional. Price was more…read morethan fair. Will definitely recommend them to anyone that needs help with their attic or crawlspace!

From the owner: Monday - Saturday 8am-5pmread more