SUPER great service. Arrived on time (actually early). Fixed broken 1/2" water line under bathroom…read moresink, replaced rusted p-trap and shutoff valve. Awesome! 5 stars.

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

Never again! Less than 30 minutes from house and I was told it was too far to come out for big jobs…read morebut they would do small things like hooking up a dish washer. I initially reached out for a refrigerator water line install and dishwasher water line install as well as a quote on new pipe hangers and shower, toilet, and sink install which I told the receptionist when booking . I asked the receptionist since I did not have kitchen cabinets and sink installed yet if the water line for dishwasher could be done or if I needed to wait and was told it wasn't an issue. Fast forward and plumber came out put in a line for refrigerator and said dishwasher couldn't be installed until sink was installed. I was charged over $300 for work and never received a quote for other work. After calling back twice inquiring , I finally got called back to say I was too far away for big jobs.

JPS PLUMBING IS THE BEST! We had a pipe leak in our kitchen destroying everything and Dakota at JP…read morePlumbing replaced the pipe, reconnected the dishwasher and sink perfectly. Also repaired the commode in one of our bathrooms. All done at a reasonable price. Thank you Dakota and all team members of JP Plumbing!

I can't say enough good things about them. Friendly, professional and very timely. The first time…read morethey came out and assessed the problem they knew they had to come back. I thought we'd have to wait...they came back the very next day and went above and beyond fixing our issues with old plumbing and a leak with our toilet. Just because I can compare...our contractor had a plumber do our work with a new water heater and the amount he charged was astronomical and he charged every time he came back because he not only took his sweet time coming back he charged a service fee which these guys did not. I felt for the amount of time and work these 2 guys put in it was by far a fair price! I HIGHLY recommend. Especially how courteous they were wearing foot covers and just very nice compared to our overly expensive rude plumber our contractor hired for us.

Highly recommend using Thompson. Their phone operator Jessica was very understanding and they were…read moreable to get into my house to fix a major gas hot water heater problem within a day. Their price was reasonable and fair. Scott and Jake did the work at my house and went above and beyond. I had 3 got water heaters in my basement. The old broken one, a new but incorrect one and the one they installed. They took with them the old broken one and helped me move the new but incorrect one into the garage. This is a local company you can trust to take their time and do good work. I have attacked pictures of their work.

Brian installed the fixtures and rough ends in my bathroom remodel. He did a great job. Would…read morerecommend.

We recently hired Brian to fix a leaking shower and replace a sink drain. He was prompt,…read moreprofessional and reasonable. So glad to find a local plumber, will be calling on him again for any of our plumbing needs.

Had a handyman do some work on our pipes/disposal-he did not solve our problem. Wife then reached…read moreout to Option One, they came the same day. Plumber was friendly and I felt like he knew what he was doing. He quoted me, fixed the problem, charged me the quoted price. Told me some helpful things. Should have just called a plumber in the first place. He asked if I had any other issues he could look at, and provided me a quote on another project I'd been thinking about.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

I called because I had very little water pressure to half of my home. It is an older home, and I…read morewas by myself when three of their service members came over. They spent a total of three minutes in my basement and informed me that my entire home needed to be re piped, that I needed a new water heater AND possibly a new well. I cried. We just purchased our home, it was over whelming and they kept trying to sales pitch me into financing 22k. After they left I called another plumbing company that was highly recommended. They informed me that I just needed my filters changed and a new valve on my water heater. They repaired it, my water is perfect. I do not recommend this company. It felt so awful to experience that. Go with the local guys and not the corporate chains is the moral of my story.

Would not recommend if you need a actual plumber to find a leak and repair it!…read moreThis place is a joke. After a hour the guy puts plumber putty on bathtub drain and try's to tell me he fixed the problem without even getting into the backside wall where the drain pipe has been leaking on my concrete slab under the tub. I showed him my baseboards on the opposite side wall of the bathroom , which clearly shows water damage and water marks. And took him outside where the foundation at the bathroom has mildew or water marks on it. Like the water had been draining out the side of the house some how. Then he proceeded to tell me to spray mildew cleaner on it and give it a "month" to see if it was still leaking!! What in the world! I ended up telling him to leave after wasting over a hour of my time. And I could tell how stupid he was from the comments he made. I would NEVER RECOMMEND this COMPANY TO ANYONE! Stay Far Away from them! Unless you want to just throw your money away.

Professional, honest, customer focused, thorough, and prompt. These folks always do a great job,…read moreand they clean up the area after the work is done. Highly recommended!

That review was for 5 Star plumbing not All Star . Apologies to the professionals at all star…read moreplumbing.

Lane has done excellent work for us. Repairs in sheetrock cannot be detected! He's reliable and…read moredoes not overcharge.

From the owner: Welcome! The Home Help Hub-Lake Norman is dedicated to serving the home maintenance needs of…read moreresidents in Mooresville & LKN areas. Here is a little about how we can help you: We are looking to collaborate with local real estate agents, property managers, business owners, homeowners and other home service providers to expand our reach and attract new customers. We specialize in providing a wide range of handyman services, including small woodworking repair, minor appliance work, electrical fixtures, bathroom/kitchen fixtures, furniture boxed assembly, junk removal, pet waste cleanup service, exterior pressure washing, gutter/window cleaning, simple lawn care servicing.

I live out of town and I called in for a service call for my elderly mother, who is on a fixed…read moreincome with a plumbing issue. Ultimate came out and was very upfront about repairs and cost prior to doing the work . The price was fair, and the work was done quickly and efficiently! They sent me photos of the work and updated me throughout the entire job! I will recommend them to anyone that needs plumbing services done.

Ultimate Plumbing replaced my water heater with professionalism and excellence. The tech did a…read morewonderful job and the water heater works perfectly. The prices were good and I am very satisfied with their work.

They did an excellent job replacing my water heater on the same day. From the time of my first…read morephone call to them at 2pm until the time they were done at 4:30pm was only 2 1/2 hours, YES 2 1/2 hours. Never had such quick service. They even updated a regulator valve that they had on the truck. Wife was very Happy as I had the water shut off to the whole house before they came, actually had the water back on in 2hr 20min, she was thrilled. Will recommend them to everyone. Dave B in Mooresville

I've used these guys twice and had good experiences both times. This last job involved changing…read moreout a toilet shutoff valve which I was uncomfortable trying to tackle myself. Service Pro had someone out same day and he had it done in maybe 20 minutes. Price was very competitive to some quotes I was seeing from other businesses. Paying was as easy as putting my card in a reader and the invoice was emailed to me. These guys are definitely my go to plumbers going forward.