Would be zero stars if that was allowed. Booked my appointment for an at home service. The technician arrived fifteen minutes before the appointment was scheduled, while I was in a meeting and not available. He then left my house so that at the actual time of my appointment he was long gone. When I called the office to ask where he was, the person I spoke with said he would see when the technician could return to my place. It turned out there were no more appointments for the day. There was no apology or real effort to remedy the fact that the technician blew off the appointment with me.
The person I spoke with on the phone said something like "we really should put in the confirmation email that the technician may be early or late." So, it sounds like this has happened to others. Writing this review so that if this business ever bothers to read their reviews, they will include in their confirmation emails that their people work in a window of time around the given appointment time. Meanwhile, if you are looking for a mobile phlebotomist, I recommend Gentle Touch Lab Services. read more