Working with Nia at Gerhard's was a nightmare. She did not respond to my emails, request updates,…read moreor provide any updates. On several occasions, portions of our orders were waiting in the warehouse, and if I had not followed up on them, we would never have known. At first, we were told that the wait time for our order was six weeks, and after two months, she told us that we needed to wait six months. She expected my clients to wait 6 months for a kitchen faucet!!! We went on Amazon and purchased a similar faucet from Kohler at a lower price, which was delivered within a few days. It was a total waste of time and unprofessional behavior on her end. She definitely has much to learn about customer service. As a general contractor and a realtor, I'd never use or suggest the company to my clients.

Dishonest about more than one thing The installer s claimed…read morethat they were unable to install the dishwasher because the shuttle valve was corroded. My son came over and used channel locks and got the water shut off without any difficulty. The installers told me for $240 they could replace the shut off valve. the store reimbursed me the installation fee and is now recharging me to have it installed but now I am nine days out from when I was supposed to get it installed. They have not compensated me at all. The salesman told me I would get $850 in rebates, and I am not eligible for that amount and rebates , so that was false information also.

Converted my bathroom from tub to shower. The staff were extremely helpful in choosing the tile…read moreand supplies. Would definitely go back. Only negative is poor selection of baseboard tile to match floor tile (found tile match at M......)

This company is in my top five for home owners! The endless options (which are spectacular by the…read moreway) will make any tiling and flooring job painless. Floor & Decor's range in product, also includes ranges in pricing, making it affordable for everyone. I have used this company in a few of my homes and I have been 100% satisfied with every experience and purchase!!

We are very pleased with our new kitchen cupboard doors from Mad City! Brent, the sales…read morerepresentative, was able to show us lots of photos of other projects on his i-pad, and he also brought samples of various styles and wood colors. We were impressed with how perfectly the new wood matched the original cupboards for such a seamless installation! We chose the arch topped pattern; we were able to use our original pretty backplates and knobs; we did update with hinges that were internal and more modern in appearance. Within the next month, a carpenter arrived to measure precisely for the project. When the big day arrived, two installers came promptly at 8 am. In two and a half days, the kitchen looked beautifully refreshed and new! Cody D. and Greg C. did an exceptional job installing everything! When they left, the kitchen was spotless! We HIGHLY RECOMMEND Mad City for your kitchen cupboard door replacements! Their representatives and their carpenters were very professional and their prices were reasonable! Enjoy the process!

Everything from the time we called to arrange a visit for an estimate to the first time we were…read moreable to use the new shower was fantastic! Professional people, pricing, value, products and workmanship all get a 10 out of 10. They were so impressive on our initial visit, that we ended up buying that night and cancelled our remaining appointments with 4 other companies. Thank you, Larry Johnson and Nancy.

After speaking with a handful of reputable contractors in the Madison area, we chose Allen Kitchen…read more& Bath (AKB) based on a referral from a friend who had their kitchen recently remodeled. We had our first meeting with Kathy (Interior Designer) within a few days of contacting them. She came out to our home, talked with us about our needs and ideas, and took rough measurements right then and there so she could get started on renderings, material selection, and planning. Within a week, we were in her office reviewing a detailed, accurate work order that was nearly spot-on with our vision -- and at a price lower than we had anticipated! After answering what must have been a million questions from us over the next week or two (and letting us review other materials in the showroom), we came almost full circle back to Kathy's original design. Kathy was patient, kind, and quick to address all our needs as we worked through the initial planning process. Once we officially signed with AKB, it was less than a month before our project was scheduled and the dumpster arrived. Our lead carpenter, Pat, arrived the following morning and got to work right away. Outside of the electrician and plumbers, Pat was our main tradesperson for the project--from tear-out to tiling, he was skilled in all areas. Since I work from home, I was able to greet Pat each morning and talk over the day's work. He also showed a great deal of patience and kindness as I asked questions about the project, materials, techniques, and more. And since he was here for over a month, I got to learn more about him and his family. It was genuinely nice having him here each morning, putting his years of experience to work as he rebuilt our bathroom from the ground up. His dedication to his trade truly speaks for itself--our bathroom turned out amazing! Overall, we are very pleased with our remodeling experience with Allen Kitchen & Bath. Everyone we interacted with was kind, patient, knowledgeable, and engaging. Our bathroom turned out better than we could have imagined--the shower is our favorite part!

I can't say enough good things about my kitchen remodel with Allen. I had a basic idea of what I…read morewanted and Laree helped me find all the right pieces. She rearranged my kitchen floor plan to not only work better but also give me much more storage. Harrison, the carpenter, did a great job - he was not happy with just "ok", but was more of a perfectionist than me. Nino, the tile guy, made my selection of hand made (thus uneven and a challenge to use) tile the highlight of the room. Deanna kept me up-to-date on all installations. Even the inspections went smoothly. I've been thru a lot of construction projects and this has been, by far, the easiest with the best outcome. 5 Stars for Sure!

The staff is unprofessional, immature, and rude. I highly recommend shopping at other shops in…read moreMadison.

This is the best gift shop ever! Not only do I want to buy things for alla my friends... but I want…read moreevery single thing for myself. Funky decorations, beautifully designed little gifts, and tons of cool gadgets. Think cook books, coloring books, children's decor items, lighting decor, small electronics, stationary, accessories and super cool temporary tattoos. Love the Baggu stuff they have in right now, too. I highly recommend this if you're looking for a quick and simple gift, or even for if you're just bored and looking for some entertaining browsing!

We had the pleasure of meeting Terri Solinger today at Ferguson in Madison. We are beginning to get…read moreideas for a total kitchen transformation and were having trouble deciding on sinks, lighting, faucets, etc. We came in thinking we were going to look around, and we asked Terri a question, and she took us under her wing for the next 3 hours. She provided us with tips, suggestions, and her reviews on many items we had never even considered. Her expertise was outstanding, as was her friendly personality. We definitely found a friend in Terri. Ferguson is fortunate to have her on staff, with the time she takes for individuals and the knowledge she brings to design and function. Thank you, Terri!

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Madison, WI area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

Outstanding company to work with. Several years ago Eric did a kitchen renovation in a condo we…read moreowned and later sold. I'm convinced the results of that project helped us to sell that condo in a couple of days for over the asking price. So once we sold we bought another condo in the same development, and went back to Kitchen Solvers to do another kitchen remodeling on our "new" condo. It has turned out great. Eric's associate Bill did this project, and he is unbelievably skilled. We couldn't be more pleased with this company...

This company did not disappoint us on any level. From our first meeting with Eric until the last…read moreday of completion with Bill everything went smoothly. The words that come to mind are: politeness , timely,professional ,exceptional , perfection ,friendly, and neatness. If you are looking to remodel your kitchen look no further than Kitchen Solvers...you will not be sorry!

If you are expecting good customer service from this company, you will be very disappointed. Be it…read morephone calls or text messages or even in store visits, there is no response. A great team of men installed quartz countertops but that's all I can give a good post for. Communication is a barrier. Good luck.

Kitchen & Bath LLC are incompetent plumbers, poor project planners, and OK bathroom tilers…read more Plumbing problems started during the planning phase, when they told me the sink did not need a an overflow, but I didn't think that was right, so I ordered one with an overflow. Thankfully I was correct, since the sink that they sell does have an overflow. I imagine other customers may have had big problems with the overflow after following their bad advice. I had to purchase the bath tub and bath fixtures. We had asbestos glue under the tile and a tub coated with lead, so I had an abatement company due the demo since Kitchen & Bath did not seem to have the expertise to do it. They claimed they could do it, but did not provide any licensing IDs for asbestos and lead removal. These additional costs are not included in the services provided by Kitchen & Bath and reviewed here. On the other hand, I removed the old plastic tub/shower wall cover and installed the mirror and light by myself. After the demo occurred, it was obvious that the plywood floor needed to be replaced. Alberto argued that they could install new plywood on top, but I disagreed. Mold and rot were a big problem, so I wanted it replaced. He delayed the project by 1 week because he was going on vacation and didn't trust his workers to take the floor out correctly without him around. No one from the company arrived at the time they said they would (early the first day, always late after). I work from home, and there was one day where I told them I had an appointment at 10:30, so they needed to show up before 10:30. They arrived at 10:30, when I was walking into the doctor's office. When I called the project lead (and owner) Alberto back after my appointment, he was incredibly rude, unprofessional, and disrespectful. The tiling install guy was late by a few hours and worked until after 8 pm. I have 2 kids and I could not get them ready for bed while this guy was working. The drywall and paint guy always showed up several hours late and could never arrive at a specified time. One day the guys showed up to work for an hour and then left for the day. The project should have taken 9 days but took two weeks because of these late starts and poorly planned work days. There are several small defects that a good contractor would have fixed or avoided, like scraped paint or chipped cabinet surface. These were minor. Every plumbing fixture leaked after the install was complete: the shower, sink handles, and toilet, in that order. I had my own plumber fix it due to Kitchen & Bath's continued incompetence in this area, costing over $250. I am very angry that we decided to remodel the bathroom due to lead and water damage, only to have them improperly install the plumbing, potentially causing water damage. I forgot to get the certificate of insurance before starting the project, and when I asked for it after, they never responded. My insurance agent also asked for it, and they never responded. Now there's a BBB complaint, with still no resolution. I just want the insurance certificate. So if anyone is going to hire them to do anything, only let them do tiling. Hire your own plumber. And if you can, set a daily schedule in the contract.

This store has a huge selection of plants and is beautiful to walk through. They also sell lots of…read moregardening supplies, seeds, and garden accessories. I didn't get a chance to look at the prices, so I can't speak to the value. My friend, who lives locally, informed me that the employees can help with determining what plants you should get and giving advice for how to care for them, which is a great service as well!

Got a unique moose pot and this store is loaded with one-of-a-kind items & the staff is very…read moreknowledgeable and fun as well.