I already have to replace my liner after three year's. My heater already went bad. Plumbing had…read moreto be re-done. They broke three sections of my sidewalk they won't fix. Concrete is already cracking around the pool. They are a terrible pool company.

REVIEW UPDATED! Boy…read moreI wish I would've read these bad reviews of Nelson's before I let them pvc hard plum my pool hoses! I also wish I could give them 0 stars! I noticed a small leak 8/27/23on the hard pluming to the SAND FILTER they installed June 2023. I called to get this repaired since it was just this summer that the work was done. Being told I would have to pay $142 for a service call for work that was just done THIS summer! So I asked to talk to NANCY NELSON the owner. I see her name on the other bad reviews of Nelson's. Boy were the right!! I told Nancy that I would pay 1/2 of the service fee. She would not budge! I also told her I regretted ever having the hard plumbing done. I was thinking out loud and said my deceased husband would not have wanted me to have the work done in the first place. (He passed 9/4/22.) Nancy says "Don't bring your dead husband in this, he can't help you!" OMG! I couldn't believe she said that! I told her to come out and put everything back the way it was. Which is taking all the pvc pipes off and putting the hoses back on and after that I would never use Nelson's again! I agreed to pay $200 to have this done. I'm not going to pay $142 for a service call every time there's a leak because of crappy work! I never had issues with the hoses. I was sold that the pvc hard plum is the way to go. It's not!! No where in the review did I mention the solar heater! It did leak several times before they brought me a new one. Yes we did hit the hose to the solar heater. We used the hoses that were left over to fix it. It is now leaking at the coupling the tightens the hose to the solar heater. We disconnected the solar heater all together. That I regret buying also! But again this review is about the small leak to the sand filter and the horrible customer service I received from Nancy Nelson the owner. I never said a word about her technician! They were to come out 8/29/23 to do the work I wanted. Nancy wanted $200 cash from me because I guess she thought I'd give her a bad check. I got the cash and took it to Nelson's, gave it to Nancy and had her sign the receipt saying the work would be done. I also told her I hope her husband never leaves her a widow and that she doesn't have to put up with a very disrespectful person like her! The work was never done. I was called the next day saying they decided not to do the work because I was firing them anyway and that they were mailing me a check for $200. I told them no I want the cash back. So I had to go back in there, of course Nancy was hiding and had an employee give me my cash back. She also had him call me telling me the work would not be done. Sorry this is long but I wanted to tell everyone exactly what happened. I was also in the parking lot telling a lady about this place. BUYER BEWARE!! READ THESE REVIEWS! I am also going to call the Better Business Bureau. Thank you for your time.

Highly recommend Patrick! Our above ground pool installation was unbelievable from start to finish…read more Patrick is an honest, competitive priced contractor. 10 out of 10 experience!

From the owner: We sell anything related to and including pools and hot tubs. We also provide services to maintain,…read moreinstall, and repair pools and hot tubs.

It has been nearly a year since Aaron and his crew at Ageless Concrete completed our project and we…read morecouldn't be more pleased with the outcome. We needed our cracked main entry walkway and front stoop replaced. The stoop had slumped toward the house so getting proper drainage was our priority. Now everything is properly sloped and because we opted for a stamped pattern and coloring, our curb appeal has been greatly enhanced as well. Aaron and his crew were very responsive and helpful throughout the process. We highly recommend them. Chuck and Sue Gustke Windsor, Wisconsin

From beginning to end our front step project went great! They delivered and exceeded on everything…read morethey promised. Aaron and his team were professional, extremely knowledgeable, pleasant, and hard-working. No shortcuts were taken! Highly recommended them!!!

Great communication! Very professional! Inground fiberglass pool installation. River Pool…read moremanufactured swimming pool. Lake Geneva Pool and Spa is creative when designing a back yard oasis.

My review of Lake Geneva Pool and Spas has spun to ground zero 3 years later on a 3 year old pool…read more This pool was not set true and level to begin with with and is noticeable when full of water. There is definitely a catastrophic failure that is likely caused by a very poor install and winterizing of the pool. It appears there is settlement around the pool due to improper installation and compaction of the surrounding soils. I went to open this pool this year and noticed it drained down. That is not a good sign. Of course they came to air test, seen it failed and left. As it was put it is not Lake Geneva Pools Problem anymore and left. First observation is skimmer box is busted up. Improper winterization and ice damage. That is a major repair if the epoxy coating does not work to seal up the box. That is all I can try. Second observation is the return lines to the pool. Cannot get air pressure on the system. There is either a poor winterization of the lines or major settlement snapped the lines. Time will tell once a leak detection service can get in and do their testing and maybe send a fiber optic camera thru it. Third is the water heater. Leaks out the bottom every year. Always needing some sort of attention. This should not be. Forth are the laminar jets. They just do not operate like they should with the lighting. Never have since the beginning. It is sad for the price they charge for these. One laminar jet and area surrounding it sunk a lot. Fifth is bubbler jets. One jet si surrounded with sand and sediment. This is troubling as we do not know where that is coming from. If those failed that shallow deck is poured with concrete under the fiberglass. Basically the pool becomes a total loss as there is no safe way to repair those. This is disappointing to say the least that a pool install has this many issues. My aunt's pool is 45 years old and still working fine. This repair will be costly to say the least. This is gut wrenching because I have to fill the pool and hope the two bubbler jets will heat it and not cause a drain down. Pool must hit the 80 degrees for leak detection services to work in it. A lot of sleepless nights now.

Mark & his son, Allen, reglazed an old bathtub in one of my rental properties and did and awesome…read morejob! Can't say enough good about them. I contacted 2 local outfits, one said to send a photo and he would provide an estimate on the spot. The other (Mark & Allen of Rockford Refinishing) said he prefers to come out to evaluate the condition of the tub to advise on best option for the job. I hired Mark because he took the time to come out and provide a FREE Estimate ... very friendly, courteous and professional. Hire them, you won't be disappointed!

My biggest challenge will be to keep this customer recommendation short and concise as I cannot…read morespeak highly enough of this company; Rockford Refinishing. Hands down, I give a full 5 Stars for full customer satisfaction and I only wish all businesses had the outstanding work ethics and professionalism they demonstrate. They refinished 2 bathtubs and 2 bathroom countertops. I am exceptionally happy with the end result that is beautiful! Thus I recommend highly them to fill your need with the services they offer. I am very appreciative of the caring attitude which was demonstrated by each person whom I was in contact with. ...And the outstanding end result. My tub, sink and counter are beautiful. The savings of not only money, but of time and energy in restoring these items mentioned, compounds the success I feel from this endeavor. Quality professionalism, with warm courtesy, expediency, and efficiency is worth every dollar spent and I would be happy to speak of this to anyone personally as well. Personally, I enjoy sharing kudos when they are well deserved company merits high honest recommendations to all interested in their services. Sherry Ruud