I will start off by saying that their skills as a fabricator are top-notch. Everything that we ended up receiving was gorgeous. If you know exactly what you want, exactly how you want it (materials, fonts, colors), I think I could recommend them. HOWEVER, if you need any sort of design, any sort of support, any sort of person-to-person interaction, prepare for a struggle. We worked with Kathy and her team for wedding stationary and day-of signage. Initially, we set up a skype call to see if it would be a good fit, as we did with all of our potential vendors; she was the only one to set up a visible timer for our meeting and she held to it. It was a little off-putting, especially when we were looking to spend a good amount of money with her. Part of us rationalized that she was firmly outlining the time she had agreed to, but it still felt 'off'. We specifically asked if she would be our singular point-of-contact for the entire process, and she asserted she would be. While we were a little apprehensive, her quote was extremely competitive, and we decided to proceed. Our initial kick-off design meeting iterations presented the first tangible signs of our misgivings - we were contacted by someone that was not Kathy. We were confused as Kathy was supposed to be our singular point-of-contact. Apparently she has a business partner that works with her on all of her design jobs - Angelica was nice enough, but we were still mildly upset that this had not been disclosed since he had asked specifically to avoid this kind of surprise. But as weeks passed and design iterations went on, they did not seem to be getting any closer to our vision - to the point that I had to start mocking up things on my own to push the design closer to where we wanted it (something I feel I shouldn't need to do if I'm paying for a professional service). Even then, we had to schedule a zoom call to discuss our frustrations with the process - we had even discussed amongst ourselves and our wedding planner of buying ourselves out of the contract so that we could start fresh with a different vendor. Only after this meeting were we able to get a design that was close to what we wanted. But then, Angelica took over completely - Kathy seemed to have disappeared; apparently she had also gotten married...and failed to tell us that she wasn't going to be available (which, if it had been disclosed, we could have worked around, or chosen another vendor.) Then came the pricing - over double what the initially quoted. I will take some responsibility here as we did not cost out each price change, but being that each item is priced as a per-piece upgrade (.25 cents here, .50 cents there), it quickly balloons out of price, even on a small order. It feels intentional to lull you into thinking that these are little changes, only to reveal the full price at the end and put it on the client to either pay or backtrack on all of the weeks of design work that were done up to that point (not to mention any deadlines that were established). Once the invites and RSVPs were done, we had to move on to day-of pieces, where suddenly we were introduced to ANOTHER designer. More design iterations, same problems as with the invites and RSVPs. At this point, we're exhausted, we're just trying to get through the design phases to get the products done - we're running out of time, and Kathy disappears again - apparently now on her honeymoon...again, undisclosed. We compromise on designs to just get them finished. We schedule pick up at their storefront and have some difficulty finding the place; no one picks up the phone when we call for some guidance. Finally after circling the industrial park a few times we manage to stumble across it. Pick up is fine after that - everything was packaged well. In the end, the products look great. But given the amount of stress and work we had to put in to get them, I cannot recommend Velvet Fox as a professional design service. read more

The Velvet Fox team provides exceptional custom detail design services and care for their clients. They are always a joy to work with and have the created some of the most beautiful stationary and details for our industry events. Cathy is easy to communicate with and truly cares about her work which shows beautifully in her designs. We love working with the team every time and couldn't recommend them enough! read more

See all

My husband and I worked with Velvet Fox Designs on our custom wedding invitations and all of our day-of signage. Velvet Fox Designs is hands down the best stationer in Orange County. The entire experience is personalized from start to finish, and the work they did was beyond what we expected. First, we started the invitation suite design process with Joanne. Our invitations were not something I thought too much about until we inquired with Velvet Fox Designs to see what they could do, and our invitations came out incredible! Joanne worked with us to help you create our vision and then brought it to life in a way even better than we could have imagined. She was very detailed and thorough, and she was also very prompt and communicative. Ultimately, Joanne made us the most beautiful, romantic and elegant wedding invitation suite and most importantly, she was a true pleasure to work with! We also worked with Joanne during the design process for our day-of signage. Honestly, Joanne is a true gem. It is obvious that she has a real passion and love for what she does. She helped us with the day-of signage design and gave us excellent guidance and recommendations where needed. I absolutely loved all of our day-of signage; each piece is hand made and a work of art. Joanne and the entire Velvet Fox Designs team were especially accommodating, detail oriented, talented, honest, and kind. You can trust that you will have a beautiful product if the Velvet Fox Design team's hands are on it. Overall, it was a really great experience to see how much care and thought Velvet Fox Designs put into each item to make sure it was perfect. The whole experience was friendly and easy. This company is a jewel amongst a sea of mass produced, commercial, and cheap stationery that is being sold these days as "personalized." I promise you won't find anyone like Velvet Fox Designs or the art they create. We highly recommended working with Velvet Fox Designs! read more

Velvet Fox was a good production company, but I had hoped for more help with the design process. They are an expensive add on for a wedding, and I booked them in order to have wedding signage and seating charts that were beautiful and unique for my wedding - and to have someone else work on this because I knew I was going to need help a month out from my wedding. Unfortunately, they didn't have any unique design ideas for me. Their "design" was just our names and wedding date copy and pasted into a very basic design that I saw on their instagram had been made for someone else. I requested three items and none of them had any kind of cohesive design element, so each did not look like they belonged with the other items. It then turned into me, a month before my wedding, attempting to research ideas and design this signage myself. The production side did build a lovely product, but something that I had to design almost entirely on my own - which I did not have time for a month before the wedding. When I reached out to Kathy, the owner, to express my dissatisfaction with the design portion (which is a large reason I had booked them and a considerable component of their hefty fee) she was curt and unsympathetic. Her only "concession" was to allow me to take the menus off of the order. Instead of telling me this asap as requested, she waited until 8 days before my wedding (1 day before I was initially supposed to pick up the items) to tell me that they were no longer producing the menus. This delay felt intentional and unprofessional. Luckily, I was able to create a menu that I liked better in 30 minutes with an online service that was a fraction of the cost. In addition, after completing payment and picking up the items, I had a follow up question that I emailed to them twice and was completely ignored. Bottom Line = the production side is good if you know exactly what you want, down the colors, shapes, exact design. But if you're looking for someone to create a unique design for you, look elsewhere. In addition, elements of their customer service was unprofessional. read more

Cathy from Velvet Fox was amazing! I haven't had my wedding yet to take pics but I came to her kind of desperate. I have a background in design so I had decided "oh I can do it while planning and a full time job"...nope, that's a bad idea. So I contacted a preferred vendor of my planners in a rush, she had some life stuff and also just wasn't getting back to me for weeks. So my fiance and I said "fuck it, this Velvet Fox's portfolio is awesome, let's check in with them". I'm so glad I did. Cathy immediately got in contact with me and was not just quick to get me pricing, proposals, and such--but she definitely got what I was going for. She made changes really fast and got them out for me super quick. I got a ton of compliments on them! I went through her for all day of items as well. Honestly though, working with Cathy was my favorite part of the process. She updated me every step, she was super helpful, and just overall amazing customer service. Pricing does change sometimes but that's due to added on or extras like postage, paper weight etc. That's fairly normal in the industry. She sent all the extras and postage to us in a cute and safe box, which got here really quick. It's just been a great experience. Everyone's experience should be so smooth. Thanks again Cathy! :) I'll update with some pics when I get them. read more

I found Velvet Fox on Instagram and fell in love! Working with them to design custom signage for our wedding was a delight. Their prices are great and they were super communicative through the whole design process. They provided updates and proofs of all of our designs. The signage elevated and personalized our wedding so well and I can't thank them enough! read more

First I would like to say that this vendor is incredibly talented and my invites came out absolutely beautiful. However, I would be very careful with the vendor regarding pricing. I received a presentation for the invites, which included all the elements discussed (invite, details card, printed envelope, and rsvp) and was asked to pay in full prior to production. After production was complete, I was passed another bill that was more than double ($600+) what I was told the price was. I was only expecting a small bill due to a paper change that I had confirmed. It turned out the details card and RSVP cards were not included in pricing (although they were apart of the presentation and always discussed). read more

Loved working with velvet fox designs ! They did such a good job at the event and were very easy to work with !!