I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

Very good furniture selection that is high quality. The workers there helped find the right…read morefurniture and delivered to my home with ease. No issue and will be shopping there in the future. Great customer service!!

Swung by this gem on a whim, and so glad I did! I was in the market for a new office chair and had…read moredecided on a Steelcase Leap 2or Herman Miller Aeron. I walked out of here with a Leap 2, and a smile on my face. They shrink wrap the chair for you and help you load it. They had a variety of HM and Steelcase chairs, in addition to a huge selection of other office furnishings like tables and cabinets. If you're looking to upgrade your office setup, or opening a new space, this is the spot.

Cool with all of the furniture , the owner is very friendly and helpfull…read more I will come again!!

Thomas and his team are amazing uses for printer repair now my laptop crashed. He saved it all…read more Thank you so so much. A+++. Thank you

They were able to come out to the house and fix my computer and printer. They were on time,…read moreefficient and quick. They checked it repeatedly and I was able to print off without any problems when they were finished. Thank you.

I usually have such great experiences at this Staples -- the staff here are always incredibly kind…read moreand helpful, and I've often recommended this location to others. But the team I met yesterday felt a bit low-energy and came across as slightly rude, which was disappointing since this place is normally amazing. Still giving 4 stars because most of the staff here are genuinely awesome and always go above and beyond.

Bought a lazy boy chair on clearance. I asked about the…read morechair that was already assembled and the man said don't you want one in the box? My first mistake. Brought it home and my husband started putting it together and I saw that the back was broken. Called the store and was told they had sold the one that was assembled. Meantime there was one in the Brea store. I asked if I could have that one shipped to the La Habra store and the manager said there were no more in the warehouse and they didn't deal with other stores. I just got my money back.....very disappointed and we are not dealing with Staples anymore. I can buy from Walmart and Amazon. They are not concerned with customer satisfaction.

Michelle was super helpful in selecting pieces I would need for my new office at home. We found a…read morenice mahogany desk and my Herman Miller Aeron chair. Everything was reasonably priced, and delivery was an extra $100. The delivery team was so careful loading the furniture into our new house, and had helpful hints in fixing up some pre-existing scratches and scuffs. The even threw in a matching credenza because it was part of the set.

Brian is a cool guy. I ordered more than a dozen chairs from him - Aeron by Herman Miller and he…read moregave the best customer service. Thanks Brian for all your help!

From the very first phone call I made to Advanced Office to inquire about replacing our aging…read moreequipment, I have been thoroughly impressed with their customer service, product knowledge, response time and all around helpfulness. Randy Nguyen did a detailed evaluation of our needs, suggesting solutions that fit our workplace and our budget, and was with us every step of the way. He initiated our lease, handled the buyback and return of our existing equipment, was here for the installation and made sure we had proper training. He has continued to make himself available for any questions or concerns. I also want to commend their IT department and helpline, both departments have gone above and beyond to assist us with our goals and needs. I have worked with many office equipment companies prior to Advanced Office, but none better, and really, none that even came close.

Advanced Office has been very professional when dealing with them. From the installation of a new…read morecopier/printer, to ordering supplies when needed, it has always been a positive experience. I would recommend them to any business looking to upgrade or install new equipment.

The owner was very kind. All the furniture are in good condition! Would go again if I need any…read moreother furniture

When you go to this store, you will get these at this store…read more Rude Disrespectful Expensive Low quality If you like these conditions, go and buy something there.

I have had a terrible experience with... I have had a…read moreterrible experience with Eureka Ergonomic. I purchased a $700 desk chair. When deciding to buy this chair, I reviewed their recommended height on their website, which they recommended up to 6'. Since I'm only 5'8", I figured it would fit me fine. This was important, especially since the chair had a fixed headrest. Upon receipt of this chair, it became quickly clear that this chair's headrest sat much lower than it should. This chair was terribly uncomfortable to sit in as the headrest stuck into my back. I left this review on their website, but noticed it did not show up. When you see these 5 star reviews, it's important that you know they suppress critical reviews. I contacted them and questioned the height recommendation. They told me the chair was only recommended up to 5'6". I explained to them their website says 6'. They then say, "that's what they meant". It sits how it sits and If I wanted to return it, they were going to charge me $255 to ship it back (unless I had the original package). Which I did not. The chair weighs close to 90lbs and came in a big box. I did not have a place to store the box, so I discarded it. I made this clear to them and asked them to send a package I could ship the chair back in. They ignored my request which I made via telephone and email. Even though they were going to charge me $255, decided to return it. I packaged it and they had Fedex pick it up. Upon return, they emailed me and told me the chair was damaged in shipping they they've decided to take an additional $198.90 of my money for a total of $423.99 to return the $700 chair. You can't trust they're recommendations on their website. If they get called out, they suppress critical reviews. If you try to return something, THEY WILL TRY TO TAKE ADVANTAGE OF YOU! I am now working with my financial institution to get a refund.

I'm really happyyy with my Eureka office desk. It arrived on time, was well-packaged, and looks…read moregreat in my office. The customer service was also fantastic - they were quick to answer any questions I had. Overall, it's been a really smooth experience.