Al was great! We purchased used filing cabinets and everything was done via e-mail. Al sent photos and let me know exactly the condition they were in, which was excellent condition. Delivery was perfect and we couldn't be happier. I have called him several times since, but unfortunately he didn't have what I needed. He responds the same day. Couldn't ask for better customer service than Al provides. read more

My hubby and I were in search of a new desk for our home office. BKM has a good selection and many of the pieces can be customized with regards to the wood and configuration. The ordering process was fast and easy and the delivery was on time. I wasn't too happy with the woman who called to schedule the delivery. She calls and says the desk would be delivered the next day which didn't work with our schedules. When we asked what our other options are she said they're really busy and her drivers are going on vacation soon (this was in December). She continues to say that's why appointments are booked a week in advance (I'm not sure why we were only given a days notice). We find a new day to book and the two hour window she gave us for next day delivery became an eight hour window. In the end she called the day before our delivery and gave us a two hour window. Overall we are happy with our purchase but not thrilled with the customer service from the woman who scheduled the delivery. read more

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Look for Larry if you ever come here in need of office furniture. He's great to deal with. We found most everything we needed with installation and delivery. Purchased on a Thursday and earliest delivery is the following Weds (not too bad). They have lots of new furniture, office/warehouse shelving as well as pre-owned in good condition stuff too. Don't forget to pet Mr. Buttons =D We'll definitely come back for more stuff. Since delivery is not til next weds, I will update post if anything negative happens (crossing my fingers for a smooth delivery). If not, that means all went well =) read more

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Al was a great help with all of our furniture questions; he really knows his stuff. It's refreshing to find someone who isn't just after a sale - he genuinely wants to sell you the furniture you want, not what he wants to sell you. Al's the MAN! read more

Ppl needs to be careful when you come to this BKM purchase furniture!!!! They will deceive you and steal your money. This is what happened to me ... I ordered reception desk for my new office on August, 04 and Al ( the manager) told me I need to wait until the end of the September. Until the last week of September I called and he said the overseas company has been hijacked , so I need to wait another 4 weeks and still can't say for sure when will receive item . So I asked a refund on October, 04 , I see them take my credit card and processed to refund and it seems I'll get my money back for sure but next day I call my credit card company they told me that BLM canceled the refund. They are theft!!!! Don't trust this company!!!! read more

If you decide to purchase your furniture here make sure you take it with you the same day! We bought an office chair here on Monday, we returned Friday and picked it up and took it back to the office, that's when we realized they switched the chair!! When we bought the chair my assistant sat in it, adjusted it, and made sure everything worked. When it got to our office, two levers were missing and the back adjustments were gone-which is one of the main reasons we chose that chair. Very disappointing considering I would have referred a lot of business their way. Took the chair back today for a full refund. Never coming here again. read more

Nice place ever，I bought many furnitures for my office. Excellent service，Excellent furniture. From HJ Auto Group Inc read more

This location was the furthest I was willing to travel to search for a desk chair. All the local businesses I had visited on the West Side were great, but what they carried was most definitely more than what I was able to spend on a chair. Al at BKM understood what I was looking for, and didn't mind at all that I was a customer not looking to fill a conference room full of furniture. Ultimately, I'm so glad I made the trek out to Commerce. I left with the best chair available, fully assembled, and at a better price than Al could probably afford to sell. My bum and back are grateful because I spend far too much time sitting at the computer. read more

I had to get a new office chair and visited this store. The two salesmen were really helpful. They were knowledgeable about the features of each chair. They searched the store to help me find the chair that came closest to meeting my requirements. They sell more models of chairs than Office Max, but the selection of ergonomic chairs was relatively small, and the ultra-adjustable ones (like the Aeron) were missing. read more

Very happy with the customer service. Al was extremely helpful loading my filing cabinet into my car, and also knowledgeable about what furniture they had in the store, as well as what other configurations exist. I would definitely recommend BKM for great quality office furniture. read more

I've used BKM for my all my office furniture needs for over 3 years now. I'm very impressed with their quality, pricing, and delivery/set-up. Extremely professional, easy to work with, and very fast. Highly recommend Al due to exceptional customer service. My accounting department recently needed on old invoice from 2 years ago and I e-mailed my rep who forwarded it to his accounting and I had it in less than 5 minutes! Not sure what previous review is talking about with a switched chair, whether it was an honest mistake or an oversight of judgement. I've only had one small problem over the years and they went out of their way to make it right. Like any good vendor will. I typically don't write reviews for people who perform or provide service "as expected", but I will for companies that go above and beyond and make mistakes right again with integrity. I highly recommend BKM for office furniture needs. read more

Had the most pleasant experience with BKM. Went to their showroom in Commerce. Was met by Al, and extremely helpful and professional person on the showroom floor. I selected my new office furniture, and even had some pieces customized for some specific space/sizing issues. Everything was delivered today, on time, as promised, and looks great. I cannot recommend this place enough! read more

best customer service!!! AL was great! furniture came on time and with no problems. good prices also!! read more

I have bought all of my furniture from Larry Baker at BKM since the late 1990's, and I would not buy Office Furniture from anyone else! He has helped me furnish four offices during that time (desks, chairs, file cabinets, etc.). Larry is personable, knowledgeable, and a pleasure to work with. His delivery crew does great work, and they are reliable, and always on time. I have also referred him to my business owner friends on several occasions, and I highly recommend him to anyone reading this review. read more

BKM is excellent - great prices and selection on new and used office furniture. I've used them for years for my office furniture. They have a sizable showroom and excellent sales staff. Their stock of used office furniture is constantly changing, so it's worth it to stop in the showroom and see what they currently have available. read more

BKM is the place to purchase office related furniture. We recently bought 3 custom made desks, file cabinet, and chairs for a great price. Al helped us and he is GREAT!! The manager and office manager are very nice as well. Right after I put in the order, I wanted to make changes for the colors, Al helped with the updates quickly and easily. He is very patient and will take his time to work with you to find something that you like. I really appreciate it. Thank You so much to BKM and please check them out if you need office desks and chairs. read more

Great selection of products at great prices . The staff is very helpful and the quality of the used furniture is great . I completely recommend this store read more

We needed two ergonomic work chairs for our home office and Al took the time to go over all of the different chairs, their features and put them all next to each other so we could determine which one we liked best. He gave us lots of his time and we are very happy with the refurbished chairs we ended up buying. We actually went to a couple places that sell used chairs and if you are looking for a high end refurbished chair this is the place to go. read more

These guys are great! I have been working with BKM/with Al Ortega for many years for all of our office furniture needs in our different branch offices from Riverside to Culver City to Mission Viejo. Our home office is in San Diego so Al is my eyes, my ears, my brain out there. He looks for things for me in his warehouse, he gets me the best prices, new, used in great condition, anything and everything. They will continue to be my go-to people for all of our office needs! read more